3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Ford Fusion hybrid. The contact stated that while driving at low speeds, the steering wheel loosened without warning. The vehicle was taken to chapman Ford of columbia (3951 columbia ave, columbia, pa 17512) where they inspected the vehicle and tightened the bolts around the inside of the steering wheel. Months later while reversing the vehicle into the driveway, the failure recurred. The vehicle was taken back to chapman Ford. The vehicle was diagnosed and inspected. The vehicle was repaired but could possibly happen again. The manufacturer was notified of the failure. The failure mileage was unknown.
- Columbia, PA, USA
The contact owns a 2017 Ford Fusion hybrid. The contact stated that while driving about 30 mph, the steering wheel shook and appeared to be falling off. The "check safety" light illuminated. The contact called airport marina Ford (310-574-2641, 5880 w centinela ave, los angeles, ca 90045) and was told to bring the vehicle in for a check-up. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired, the failure mileage was 39,800.
- Los Angees, CA, USA
The contact owns a 2017 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 18V167000(steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Richmond Ford West (10751 w broad St, glen allen, va) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Glen Allen, VA, USA
- Corona, CA, USA