10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
13,384 miles

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« Read the previous 20 complaints

problem #110

Dec 282017

Mustang

  • 90,500 miles
The contact owns a 2009 Ford Mustang. While driving 50 mph, the contact crashed into another vehicle. The air bags failed to deploy. The contact sustained head and shoulder injuries that required medical attention. A police report was not filed. The vehicle was drivable. The vehicle was taken to an independent mechanic and the body damage was repaired. The vehicle was not taken to a dealer or diagnosed for the air bag failure. The VIN was included in NHTSA campaign numbers: 15V319000 and 16V384000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 90,500.

- Los Angeles, CA, USA

problem #109

Jun 022016

Mustang

  • miles
Takata recall - airbags have not been available since 2016. What are we supposed to do when it affects all your vehicles?

- Midlothian, TX, USA

problem #108

Jan 102018

Mustang

  • miles
We have contacted multiple dealerships over the last two years and no one ever has the parts to correct the airbag inflator problem

- Genoa City, WI, USA

problem #107

Dec 232017

Mustang

  • miles
Takata recall. Ford has yet to fix my passenger side airbag. They predict they "might have" replacement parts in the spring of 2018 but the letter received only states select vehicles. Their remedy is to not have anyone sit in the passenger seat. It is a Ford Mustang. The backseat is not big at all and is only comfortable if you have a double amputee back their. How is my wife who is claustrophobic supposed to ride with me? this is not acceptable. This will also effect if I ever want to trade it in or resell my vehicle as it is a potential death trap for a passenger. Ford has taken a 4 passenger car that is really only for 2 people comfortable and made it a one seater.

- Mesa, AZ, USA

problem #106

Jan 102017

Mustang

  • miles
Takata recall NHTSA recall number 17V024 summary passenger airbag inflator replacement recall status recall incomplete. Remedy not yet available remedy owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. Safety risk descrpition the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash were the supplemental frontal airbags are designed to deploy. This defect report is in response to dirs 17E001, 17E002, 17E003. Ford is not aware of any reports of accident or injury related to this condition. Manufacturer recall number 17S01

- Saint Charles, IL, USA

problem #105

Jun 302016

Mustang

  • 41,000 miles
Takata airbag recall. Ford refuses to repair passenger airbag and refuses to offer a rental repalcement until they will rememdy my airbag. As a result I am limited in the ability to use my car.

- Yorba Linda, CA, USA

problem #104

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called redlands fors Inc. At (909) 793-3211 (1121 w colton ave, redlands, ca 92374) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Calimesa, CA, USA

problem #103

Dec 212017

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (West branch Ford, 346 w main St, West branch, ia 52358, (319) 643-2123) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a notice from tk holdings, alerting him that takata filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aralissa, IA, USA

problem #102

Dec 192017

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (arundel Ford, 1561 portland rd, arundel, me 04046, (800) 889-7171) confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Alfred, ME, USA

problem #101

Jul 012015

Mustang

  • miles
No replacement bags avaliable

- Brentwood, CA, USA

problem #100

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hub city Ford at (337) 233-4500 (2909 evangeline throughway ne, lafayette, la 70507) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Lafayette, LA, USA

problem #99

Nov 062017

Mustang

  • miles
Takata recall - I have called both gresham Ford and landcaster Ford since my first notice on July 2016. Both have told me the part is unavailable and being made and that they will contact me for replacement as soon as they become available. As of yet have not had any action.

- Oregon City, OR, USA

problem #98

Nov 292017

Mustang

  • miles
Takata recall - remedy not available yet

- Laguna Niguel, CA, USA

problem #97

Nov 292017

Mustang

  • miles
Takata recall- I took my vehicle to autonation in memphis Tennessee and they wanted to charge me just for diagnosing the vehicle. My airbag light is on and I was thought that it was free of charge since there is a recall.

- Memphis, TN, USA

problem #96

Nov 202017

Mustang

  • 41,000 miles
Takata recall. Manufacturer recall 16S26. Two dealers where I have inquired state that passenger side air bag parts are not available and may not be manufactured at all because takata will be going out of business.

- Boynton Beach, FL, USA

problem #95

Jan 102017

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (short-redmond Ford, 1916 jacksboro pike, lafollette, tn 37766) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lafollette, TN, USA

problem #94

Jan 172017

Mustang

  • miles
Takata recall, I received notice that there was a recall on my vehicle and that I would receive another notice when I could take it in to be fixed. I never received notice and apparently this recall is unresolved.

- Shawnee, KS, USA

problem #93

Mar 282017

Mustang

  • 45,000 miles
I was traveling at about 40 mph in mid morning traffic. I went through a traffic signal on a city street at which time my engine accelerated at a high RPM. I could not control the vehicle or stop it even though I had depressed the brake pedal. I did lose control of my vehicle, spun around totally my vehicle and another and then stopping against guide wire. The engine was still revving when the car stopped. No airbags deployed and I was transported by ems to the er.

- Fayetteville, NC, USA

problem #92

Jul 182016

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (future Ford of sacramento, 4625 madison ave, sacramento, ca 95841, (916) 547-2285) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Rio Linda, CA, USA

problem #91

Oct 072017

Mustang

  • miles
I had the drivers side air bag replaced on my Mustang by a dealership, but I have not been able to get the passenger side airbag replaced. All of the dealers in my area keep telling me the part is not in stock for the passenger side airbag. Now they say they will call me, but I have not received a call back from any of the dealerships. The car is being driven on city streets and highways. I don't have a current picture of the Mustang but it is in very good shape.

- Los Osos, CA, USA

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