10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
14,542 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Ford Mustang:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #13

Jul 012015

Mustang 6-cyl

  • miles
I received notification regarding a recall in July 2015 for a recall on defective driver air bags. Once I received the notification I contacted the Ford dealership at a local level to address the problem and to ensure my safety god for bid an accident were to occur. They stated they couldn't address defect until they had been approved from the Ford I am assuming Corp. And to call back in several weeks. I have with no luck and called again today 10-9-15 only to be told they aren't able to change the air bag until further notice. So I am wondering why it's taking over 3 months to correct the issue. Please know it is somewhat alarming that there's a chance if the air bag erupted it could potentially kill or severely injure me. Thank you for your time please let me know what to expect and when this matter will be resolved. Thank you again.

- Red Bluff, CA, USA

problem #12

Jul 152015

Mustang

  • miles
The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the parts needed for the recall repair were not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Wedgefield, SC, USA

problem #11

Sep 012015

Mustang 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 12/03/15

- Washington, DC, USA

problem #10

Aug 152015

Mustang

  • 130,000 miles
The contact owns a 2009 Ford Mustang. While driving 45 mph, the brake pedal was depressed but the vehicle accelerated without warning. The contact crashed into a pole. The air bags did not deploy. A police report was not filed and there were no injuries reported. The vehicle was taken to a dealer where the diagnosis was unknown. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The approximate failure mileage was 130,000.

- Newport News, VA, USA

problem #9

Aug 212015

Mustang

  • miles
Concerned about recall notification regarding air bag with shrapnel causing injury or death. Requesting to have air bag disconnected in order to drive car, will not use in the meantime until corrected. Will this be allowed to be done by a dealership?

- Fairfield, NJ, USA

problem #8

Jul 292015

Mustang

  • miles
The contact owns a 2009 Ford Mustang. The contact received a recall letter for NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Kunkletown , PA, USA

problem #7

Jan 152015

Mustang 6-cyl

  • 48,750 miles
Have had side air bag light on for 3 months bought the car with 46K on clock and after a year the light flashes every time I turn the car on and does not go off Ford says not to drive and bring to stealership O I mean dealership so I can give them $2K to fix issue yea right with all the airbag news going around the past year you would think they would fix this problem before some family dies because there airbag's didn't open and Ford wouldn't issue a recall to fix the problem with.

- Norfolk, VA, USA

problem #6

Aug 112009

Mustang

  • 600 miles
About a month after my purchase of my new Mustang in 2009, I had an issue with my air bag light coming on all the time. I took it in while under warranty to get it fixed. It took the Ford house 2 months to fix the problem. 4 years later same issue. Air bag light is coming on. No warranty at this time to get it check out. I've noticed that it has been a common issue or at least with faulty air bags. I'm afraid I may have the same issue if I am ever in a car accident. I feel that Ford should be responsible for correcting the same issue as of 4 years ago. Call it a warning sign that it may very well be a faulty air bag issue. To be continued.

- Colorado City, TX, USA

problem #5

Nov 182014

Mustang

  • miles
I was coasting to red light when it felt like my car just went without me accelerating my side air bags did not deploy even though I was T boned.

- San Antonio , TX, USA

problem #4

Sep 022014

Mustang 8-cyl

  • 31,876 miles
When are you going to make Ford issue a recall on a known defect of side air bags on 2009 Mustangs? tsb# 10-23-8 shows that Ford knows it has a problem with this code 22 on it's driver side airbags.

- Clovis, CA, USA

problem #3

Aug 102014

Mustang 6-cyl

  • 45,000 miles
My son was pulling the car into the garage which is a short distance from driveway into the garage. The car suddenly accelerated to a high speed. He stepped on the brake and pulled the emergency brake but the car would not slow down or stop. He rammed into a weight machine and cabinet in the garage which stopped the car. The car was put into park but the engine was still revving. There was front end damage across the entire front bumper and the air bag did not go off. This incident was reported to the Ford Motor Co and I requested an inspector to come and examine the vehicle's gas pedal, brake override and air bags for defects but they have not been very cooperative. I do not want to have just the body work done and then be put back into the car and have the situation happen again.

- Redlands, CA, USA

problem #2

Nov 152011

Mustang

  • 43,000 miles
The vehicle is only 2 years old and the airbags light is flashing per the Ford dealer the airbags are not operational. Ford indicates this is not covered under warranty due to the car being 6000 miles out of warranty so if I am involved in a crash I will not be protected by the airbags, after reading online complaints this appears to be a common occurrence on 2007 to 2011 Mustangs.

- Independence , MO, USA

problem #1

Apr 232010

Mustang

  • 39,000 miles
The contact owns a 2009 Ford Mustang. The contact stated that the passenger side of the vehicle was hit by another vehicle traveling at approximately 45 mph. The force of the impact caused the contacts vehicle to crash head-on into utility cables. None of the air bags deployed and the contact was injured. The vehicle was towed and was being inspected by the insurance company at the time of the complaint. The current and failure mileages were approximately 39,000.

- Charlotte, NC, USA