Evaporator core was installed incorrectly on the air conditioner

- Nitro, WV, USA

When I have my front right window down about three inches and accelerate, I get car exhaust into cabin. I later found out that the exhaust moves from the exhaust pipe of the moving car into the car trunk and then into the cabin of my car. I first noticed this days after I purchased the car but the dealer could not duplicate it and said it was probably a new car smell. I had it checked again three months after purchase but, again, mechanic had same outcome. I finally got fed up with the smell and asked again 18 months after purchase. Ford spent weeks examining it and had a Ford technician also examine the car. Ford found the smell this time and said another Mustang like mine also had the same smell. Ford claimed the smell was normal for this type of Mustang. I had an expert test the car several hours one afternoon (see part of report attached). He found that carbon monoxide was much higher in the trunk than in the cabin. He found levels as high as 411 ppm in the trunk and 14 ppm in the cabin. He concluded that exhaust moved from exhaust pipe to car trunk to car cabin.

- Denham Springs, LA, USA

Purchased this car brand new & the air conditioning quit working the first summer I owned it. While under warranty, took car to family Ford and they put freon in it but it leaked out, they replaced the compressor, problem persisted. Next found that the compressor was improperly installed & that was repaired. Now warranty is expired & dealer diagnosed the problem as the compressor & told me to pay out of pocket for the repairs. Car has 16,000 miles, garage kept, and has never had working ac.

- Marietta, OH, USA

My car's A/C broke down while driving early July of this year. It took four visits to the dealership to identify that the evaporator core was the issue. Before this, the schrader valves, condenser and associated parts were replaced.

- Pflugerville, TX, USA

Just picked my car up from dealership, due to a battery issue that I previously posted about, and my driver side vents are blowing warm air. I googled this issue and just like the battery issue I reported, this is not an isolated incident with the 2016 Ford Mustang. I will now have to bring my car back to the dealership and hope that they can get around to diagnosing it in the next couple of days. I can't understand why there have not been recalls regarding these issues, when Ford is obviously selling defective products. My car has 30,400 miles tomorrow will make the 5th time it has been in the shop over the past year. Investigation into these cars are obviously warranted.

- Prairieville, LA, USA

Air conditioning stopped working. Dealer service tech found air conditioner evaporator is leaking. Vehicle mileage 22968. Service tech indicated that this is the second occurrence recently and he is scheduled to replace an evaporator on another Mustang tomorrow. Repair involves removal of the dashboard and cost of the part alone is over $1100. Similar issue listed many times here and many more times on discussion boards and forums.

- Cedar Falls, IA, USA

I was driving down the road and the air-conditioning in the car stoped working. The car only blows out hot air now. I'm not sure how many people have filed a complaint but this is a massive problem for the vehicle that a simple google search reveals. This problem is ramapnt and the car is 3 years old. Ford claims they have no responsibility for $50,000 dollar car having mechanical failures 3 years after it was built. The customer service rep told me to talk to the appropriate government Agency if I didn't like

- Dry Ridge, KY, USA

I am posting about the 2016 Ford Mustang. I wanted to add my complaint because I know it is an ongoing issue that Ford should have fixed for it's customers.it is a leak in the evaporator core where the air stops working (blowing warm air)

- Guilderland, NY, USA

I was driving car under normal conditions when the check engine light came on. Broght vehicle to local autozone and was given a P144C code. I brought car to Ford dealership and was told evap purge valve was defective and had to be replced. Invoice also shows that PCM was updated to latest calibatrion.

- Prairieville, LA, USA

Air conditioning evaporator cracked and leaking, causing hot air to be blown from driver side air ducts. Diagnosis performed by Ford dealership, required remove and replacement of evaporator and connecting hoses. Total cost $1850.

- Odessa, FL, USA

On Friday, July 19, 2019, my son was driving on I-75 in Florida, going from univ of tampa to fernandina beach. While driving on the highway (approx 70 mph), the driver's side door unlatched - this happened to him twice on the trip. He pulled over & had to close the door. He mentioned that this had happened to him once before a few weeks ago. There is a Ford recall for this problem for 2015 Mustangs but no recall for 2016. Vehicle has been repaired 7/23/19.

- Fernandina Beach, FL, USA

Hello, I am reporting on stall of 2016 Ford Mustang eco boost, while we are on signal or trying to drive vehicle in ramp suddenly vehicle stops and while bring the stick to neutral and trying to start the vehicle doesn't start. This has encountered once at highway which caused a traffic jam for not able to start vehicle for 5-7 minutes, I have reported thrice in last 2 years to service and not received right response on condition, after 6 months recently I encountered the same issue in July 2019 which concerns 4th time. Need support respectively.

- Holland, OH, USA

Took my car to Ford dealership they said air-conditioner evaporator core is out they have received many complaints and might one day have a recall.. no ac on a two-year-old car with 40,000 miles. Very poor quality not worth the money

- Houston, TX, USA

There is a small crack in the caulking around my rear windshield that allows water to enter the vehicle. As a result the rear passenger seat and seatbelt get wet. The headliner also shows water damage. This happens while the car is parked. My driveway has a slight upward slant and it seems to be worse than when my car is parked on a level surface.

- Las Vegas, NV, USA

The ac quit blowing cold air, took it to Ford dealership left with an estimated repair cost $1800. The evaporator core is leaking and must be replaced, so the dash has to be taken out. My car only has 30,539 miles

- Green Cove Springs, FL, USA

First the ac was blowing hot air. I had it service last year. This year the car was blowing cold air on the passenger side. I had the blendor replaced. 3 months later the car again began to blow warm air I had it checked and now 30 days later the car makes a whining noise when the ac or defrost is turned on. The noise becomes louder as you accelerate. I searched the internet and there are a lot of these complaints concerning this model vehicle. There are also a lot of youtube videos describing the same issue some starting with in 9 months of purchase. I also purchased this car new and have maintained the required service. The vehicle is stationary and it continues when in motion.

- Williamsburg, VA, USA

Air conditioner cooling stopped working

- Jupiter, FL, USA

The back up camera does not work and presents the following error message when putting the vehicle in reverse: Rear view camera not available.

- Pasadena, TX, USA

Driving on the dallas, tx highway 35- rlthornton headed sound in the peak of traffic in the fast lane (far left hand lane) going about 35miles and car stops. My feet was pressed on the acceleration but the car would not move. No engine warming or lights came on. The cars behind be began to swerve and brake to keep from hitting me. The abrupt engine shut off could have caused accidents or even worse fatalities. (my life) because the car was unmovable and failed to start, 911 had to be called for assistance with getting me out of arms way of other drivers and on the right side of the highway. I called the dealership, to inform them of the matter. Had the car towed at the expense of $120 dollars. 2 days have passed and my car hasn't been looked it. I was told that they might get to my car by Friday, 8/31 and that no rentals were available. My biggest concerned is the safety of my life and others. After researching around it appears that others have also experienced this problem. The Mustang is Ford biggest seller but consumers have the right to know of any issues such as this being reported. Why, because lives matter.

- Red Oak, TX, USA

Driveshaft vibration gets worse when going over 45 miles even worse going

- Lenoir City, TN, USA