10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 13,313 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact called a local unknown dealer and was informed that the part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Seabrook, TX, USA
2011 Ford Ranger. Consumer writes regarding issues with catalytic converters. The consumer stated the manufacturer exceeded a reasonable amount of time completing the airbag recall.
- Rancho Cucamonga, CA, USA
Takata recall: I received notice of the recall and took action. However, the service department at bill pierre's Ford stated that replacement parts have not been made available by the manufacturer. They did not know when the parts would be available. I am submitting this complaint as proof that I've followed up and taken reasonable action to fix the faulty and dangerous airbags in my 2011 Ford Ranger. I'm attaching a picture of the title to show the specific vehicle.
- Seattle, WA, USA
Takata inflators - parts have not been available since 2016. Ford dealer says you need to trade it in.
- Midlothian, TX, USA
TL-contact owns a 2011 Ford Ranger --- received recall letter from Ford in July of 2016 and received sdecond recall letter in December of 2017 ---- contact had called Ford and Ford stated parts are not available to replace airbags---- parts available spring of 2020. Contact has been waiting for a year already.
- San Leandro, CA, USA
I was told over 2 years ago that my takata air bag (passenger side) would be replaced by my nearest Ford dealer at no charge to me. To this date they claim that they are unable to get the replacement parts after several attempts to contact them. I have a disabled husband that needs to ride in the passenger side of my 2011 Ford Ranger due to that is the only vehicle we own. He needs to attend doctors appointments and I am his only form of transportation to get to them.
- Circleville, OH, USA
Takata recall: Ford sent my 1st letter in July 2016. In Dec 2017 I received a letter telling me to not let anyone ride in my passenger seat until they resolve the issue. This is not possible since my vehicle is a 2 seat vehicle and often requires more than 1 passenger. I tried to contact Ford for a solution such as disengaging the airbag or providing me a rental car. They would void the warranty and recall if I had the airbag disabled and refused a rental car. Since this is my only vehicle that often requires more than one passenger I am not able to resolve the year and half only delayed recall? the companies solution does not allow for me to use my vehicle with danger of injury (passenger in the passenger seat) or financial burden (rental car).
- Long Beach, CA, USA
Takata airbags I received a letter today (12/22/2017) from Ford informing me to not allow anyone to sit in the front passenger seat. This is a 2 seat pickup truck which means I can not use this vehicle with anyone but myself. How am I supposed to use this to Transport family members ? this recall was issued on June of 2016 which is 18 months ago. Why is Ford being allowed to put off fixing a safety defect for 18 months and is now telling owners they can't have anyone else in the vehicle but the driver. This is my second email regarding this recall the first was submitted in may of 2017, I heard nothing back from the ntsb regarding my first complaint. This latest update from Ford is an outrage which basically leaves me with a vehicle that I cannot use to Transport family members. With no remedy from Ford see the 'warning' section from the letter in the image attached
- Inverness, FL, USA
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (pioneer Ford, 150 us-27, bremen, ga 30110, (770) 537-3673) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Franklin, GA, USA
Manufacturer has exceeded allotted time to remedy defect on my truck.
- Riverside, TX, USA
Takata recall have heard nothing from Ford in almost a year and a half and dealer where I bought the truck has been no help
- Waco, TX, USA
Takata recall. Ford told me they had replaced the driver side airbags and would start replacing passenger side airbags. That was 8 months ago. My passenger side airbags have not been replaced, so no one can travel in my car with me.
- Austin, TX, USA
Takata recall never got the passenger airbag replaced! Ford said they can't do it !!!!!!!!!!!
- Jamestown, CA, USA
Takata recall = was informed to have passenger airbag replaced at dealership free of charge. When contacting dealership, they continue to tell me that replacement parts have not been made available and to call tk holdings. Tk holdings toll free number only gives instructions on how to file an electronic claim as a result of death or injury. Also contacted NHTSA toll free line and they too only provide info on filing a claim before deadline date of Dec 27. No is able to repair my vehicle, nor tell any kind of timeframe as to when parts will be available for repair. This is quite stressful knowing any passengers in my vehicle is at risk, yet no one seems to be making any kind of attempt to assist me!
- Merced, CA, USA
Tanaka airbag recall did not supply remedy
- Culver City, CA, USA
"takata recall" it has been 1 1/2 years since I received notice that my drivers side air bag needs to be replaced. No action to date. For a year and one-half I have been the only one (the driver) who can ride in my truck. We can not us this truck for anything that involves to people and I hear nothing for the dealer or Ford Motor Co. I can't sell it knowing that someone would have to do through what I am going on. It like my problem has gone to "never, never, land". the problem is in motion on city or highway.
- Woodway, TX, USA
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (don chalmers Ford, 2500 rio rancho blvd SE, rio rancho, nm 87124 (505) 897-2500) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue. The contact was concerned for his safety. The contact received a letter from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/24/18
- Rio Rancho, NM, USA
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (caruso Ford, 3500 cherry ave, long beach, ca 90807, (562) 426-3301) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Lakewood, CA, USA
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (gabriel/jordan Ford, 2400 U.S. 59 South, livingston, tx 77351, (936) 327-4327) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Onalaska, TX, USA
- Galveston, TX, USA