really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
96,371 miles

About These NHTSA Complaints:

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problem #10

Jan 032018


  • 146,000 miles
My 2002 Ford Taurus suddenly would not shift out of park. My back driver side brake light won┐T work. I look it up and saw a recall but when I called the dealership they said there wasn┐T a recall on my car. Please help

- Los Angeles, CA, USA

problem #9

Oct 122016


  • miles
The Bosch co. Has not got back to me about its brake pad recall (recall notice 16E026) on pads pgd598. I called starting in October of last year and then two or three more times and still no response.

- South Salt Lake, UT, USA

problem #8

Apr 182016


  • 62,782 miles
Late September early October I received a letter from Bosch about a recall on brake pads I had gotten from pepboys. I work for a school district in Utah and we do most of the work our self. So I called them and they told me they would call back to tell me what I need to do for this recall. After 2 weeks and no call, I called them, they put me on hold and never got back. I called again a few days later and was transfered to a voice mail box that was full and not taking messages. This car is sitting here for a month and we are not able to use it because of this recall. The shims on the back of the pads comes off and cuts into the rotors. One side has done this and the other is just starting to cut into the rotor. What I would like to know is there anything I can do to get them to speed up with this.

- South Salt Lake City, UT, USA

problem #7

May 012016


  • 115,000 miles
The contact owns a 2002 Ford Taurus. While attempting to stop the vehicle, the brake pedal extended to the floorboard, but the vehicle would not immediately slow down or stop. The vehicle was taken to an independent mechanic who diagnosed that the braking system was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,000.

- Merryville, LA, USA

problem #6

Aug 132012


  • 116,500 miles
1st major incident- on September 12th -traveling at approx 50 mph and when I tried to brake the car would not slow down but stayed or even accelerated its speed.I eventually was able to get control of the car and continued to my destination. My wife called the sandy springs Ford dealership and we made an appointment to drop off the car the next evening for service on Wednesday, August 14th. The Ford rep took down all of my information but never mentioned the recall or the repercussions of driving this car after this reported incident. 2nd incident- on September 13th - traveling approx 50 mph and then all of a sudden I lost complete control of the car and for a few seconds I thought I would not only kill myself but other innocent people on the freeway. I managed to pull the car into an apartment complex parking lot. I called aaa and they delivered the car to the sandy springs Ford dealership. My wife called the customer service the next day - spoke with karen. Why were we not told about the recall (did research on the internet)" her response: They just found out about it that very same day. We just returned from vacation and our neighbor just delivered our mail, well there was a letter from Ford about the recall. Then, on Friday September 16th we received an automated call from sandy springs Ford about the recall. Does Ford have any idea in the act of negligence they have created" there could have been fatalities. Our car is still at the Ford dealership - it is stalling out and the brakes were not the same (charged us to fix them). Ford said the speed control cable was completely broken off and they were required to report it and mail you the part. Was this done? for the life of me, I can not fathom that a car manufacturer would not have alerted their dealers about this recall. I should have been alerted and warned on Monday evening and told do not drive the car.

- Dunwoody, GA, USA

problem #5

Jun 042013

Taurus 6-cyl

  • 109,930 miles
Was coming off us 501 in conway SC and heard a load pop sound put brakes on and car keep on going it would not stop the brakes would not stop the car it keep racing up. Had no were to go but the back end of a GMC truck. Car was towed to conway Ford. On 6/10/2013 talk to service and they said they tried to drive the car on the lot and it did it to them.. the diag. Was cruise control broke plus the actuator asy. On this year cruise control cable and accelerator cable are connected to throttle body on the same linkage. When cruise cable broke it caused the throttle body linkage to not return to idle position. Cruise control was not on when this happened.

- Conway, SC, USA

problem #4

Apr 292013

Taurus 6-cyl

  • 165,000 miles
I looked up my car recalls and there where 3 and when I called Ford they told me that this website is wrong and there is no recalls. Even when everything that is wrong with my car is on the recalls. I just need to known what to do now.

- St. Louis Park, MN, USA

problem #3

Sep 152012


  • 12,500 miles
The contact owns a 2002 Ford Taurus. The contact stated that while stopped at a traffic light with the brake pedal depressed the engine began to rev up. The contact heard a growling and rumbling noise coming from the engine. As a result, the contact shifted the vehicle in park and turned the engine off. After restarting the vehicle the failure did not recurred. The failure occurred four different times intermittently. The vehicle was not taken to the dealer. There was a recall under NHTSA campaign id number: 02V266000 (service brakes, hydraulic:pedals and linkages) that may be related to the failure. The manufacturer was contacted prior to the failure and stated the vehicle was not included in any recall. The vehicle was not repaired. The approximate failure mileage was 12,500.

- Lincoln Park, MI, USA

problem #2

May 112012

Taurus 6-cyl

  • 101,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving 35 mph, the vehicle began to accelerate independently. The contact attempted applied extreme pressure to the brakes but the vehicle did not stop until crashing into a concrete parking bar. The vehicle was taken to an independent mechanic for diagnosis where the brake pads were replaced and the rotors were resurfaced. The vehicle was repaired. The failure and current mileages were 101,000.....updated 10/11/12 updated 10/17/2012

- Merritt Island , FL, USA

problem #1

Mar 262012


  • 135,000 miles
Was out driving and running errands when I started noticing when I stopped at a light, no matter how much pressure I applied to my brake pedal it seemed my engine was either idling high or there was a problem with with my brake system. In the times this has happened I have been unable to control the functioning of the brake system and deemed as the owner driving the car to be unsafe and refuse to drive a vehicle that I feel is not safe for me or the highway. Since this has happened I have looked at numerous other accounts of the same things happening to other peoples cars and not only mine.I have been unsuccessful getting this defect to be known by Ford Motor Company but have found several reports of the problem on the NHTSA website ! I have been unable to get Ford to do anything about addressing this problem. I talked to Ford on the phone and they said my car was not part of that recall despite me having the same brake problems and having adjustable brake pedals.

- Indianapolis, IN, USA