10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100,568 miles

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« Read the previous 20 complaints

problem #139

Apr 222014

Taurus

  • 131,000 miles
The driver side front coil spring broke, puncturing the tire. Not a cheap fix.

- Lakeville, MN, USA

problem #138

Apr 162014

Taurus

  • 145,000 miles
The driver side front coil spring broke, it simply snapped in half. It doesn't appear that it did any tire damage though I will recheck it after speaking to my mechanic who also told me that this is a common problem with Ford and he stated "the springs that Ford uses are junk".

- Muncie, IN, USA

problem #137

Apr 072014

Taurus 6-cyl

  • 153,291 miles
When I put the car into reverse I heard a pop and then my tire went flat after looking at the tire I seen that the suspension coil was lodged in my drivers side front tire. The coil wasn't even rusted. I looked up to see if anyone else had this problem and there were tons of Taurus that this has happened to.

- Hillsboro, OH, USA

problem #136

Jan 012014

Taurus

  • 156,000 miles
The contact owns a 2002 Ford Taurus. The contact was driving approximately 45 mph when the front passenger side tire suddenly blew, causing the contact to lose control of the vehicle. The vehicle was diagnosed by an independent mechanic and the contact was informed that the front passenger side coil spring had ruptured and punctured the front passenger's side tire. The manufacturer was notified and the contact was informed that the vehicle was not included in NHTSA campaign id number: 04V332000 (suspension) and no solution was offered. The failure mileage was 156,000.

- Warren, MI, USA

problem #135

Dec 182013

Taurus

  • 122,000 miles
The contact owns a 2002 Ford Taurus. The contact shifted into reverse and the front driver's side coil spring failed, causing the tire to blow. The contact did not take the vehicle to a mechanic or dealer. The contact called the manufacturer and filed a complaint. The contact did not have any repairs done performed on the vehicle. The failure mileage was 122,000.

- Noblesville, IN, USA

problem #134

Jul 262013

Taurus 6-cyl

  • 95,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving approximately 55 mph, an extremely loud noise emitted as the vehicle began to swerve. The vehicle was maneuvered to the side of the road where the contact noticed that the front driver's side coil spring had fractured due to corrosion. The vehicle was then towed to the contact's residence and was not repaired or diagnosed for the failure. The manufacturer was notified of the defect. The approximate failure mileage was 95,000. A section of the broken spring punctured the tire causing it to blow out. The two front tires were replaced at a cost of $300. Two new front strut/spring assemblies were installed. Parts $220 labor $175, broken stabilizer link $19.68. The right front strut was replaced as a precaution as the spring was rusty.

- Chelmsford, MA, USA

problem #133

Jun 092013

Taurus 6-cyl

  • 99,103 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving approximately 15 mph, the passenger's side coil spring fractured and punctured the front passenger's side tire. The vehicle was taken to a private mechanic where it was diagnosed that the front passenger side coil spring needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 99,103.

- Jerusalem, OH, USA

problem #132

May 152013

Taurus 6-cyl

  • 83,350 miles
Brought car in for inspection and the rear coil spring fractures almost slicing the tire. Why is this not a recall as the number of complaints are quite enormous. Plus this is dangerous and a life could be lost!

- Williamsville , NY, USA

problem #131

May 082013

Taurus

  • 109,833 miles
The contact owns a 2002 Ford Taurus. The contact stated that the front driver's side coil spring fractured. The vehicle was towed to the dealer where the coil spring was replaced. The VIN was not available. The failure and the current mileage was 109,833.

- Pittsburgh, PA, USA

problem #130

May 102007

Taurus 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving in reverse approximately 5 mph, a loud noise emitted outside of the vehicle. The contact noticed that the front passenger's side tire was deflated and exhibited a puncture as a result of the fractured coil spring. The vehicle was not repaired. The contact stated that the failure was experienced several times. The manufacturer had not been notified of the problem. The approximate failure mileage was 100,000. Updated 06/18/13 the consumer stated the coil springs in the front failed 3 times as well as 2 in the back. This failure punctured 3 tires causing them to go flat. Updated 06/24/2013

- West Jefferson, NC, USA

problem #129

Apr 292013

Taurus 6-cyl

  • 165,000 miles
I looked up my car recalls and there where 3 and when I called Ford they told me that this website is wrong and there is no recalls. Even when everything that is wrong with my car is on the recalls. I just need to known what to do now.

- St. Louis Park, MN, USA

problem #128

Mar 092013

Taurus

  • 161,000 miles
The contact owns a 2002 Ford Taurus. The contact was driving approximately 50 mph when a loud noise emitted outside of the vehicle. The contact continued to drive to her destination and later noticed that the front driver's side tire was deflated. The tire was replaced with the spare tire. The vehicle was then taken to an independent mechanic, who advised that both front coil springs were fractured and had punctured the tire, causing the failure. The vehicle was repaired and both tires were replaced. In addition, both rear coil springs were also recommended to be replaced. The repair was not performed. The manufacturer was notified of the problem. The approximate failure mileage was 161,000.

- Maple Grove, MN, USA

problem #127

Mar 092013

Taurus 6-cyl

  • 48,000 miles
Took car to tire shop for wheel alignment. Shop called to us that right rear spring broke at top of coil near the rubber damper. No accident has ever occurred with this vehicle. Told by shop both rear springs must be replaced for safety purposes. Shop and local Napa store confirmed that this problem is rampant on older Ford Taurus models. Found online that 99-01 Ford Taurus has already been recalled for this issue, but not 2002 model. Spoke with Ford today and put them on notice about this problem.

- Reynoldsburg, OH, USA

problem #126

Jan 312013

Taurus 6-cyl

  • 94,323 miles
This incident is like the others previously filed. The left front coil spring broke and popped the tire. Actually slicing inside the tire. The mechanic said he sees this problem alot. There should be a recall. I had to change both front springs for the safety of the vehicle.

- Lith, IL, USA

problem #125

Feb 232013

Taurus

  • 90,866 miles
Left front coil spring snapped in two places - approx 3/4 of a coil at the top and approx 1/2 coil at the bottom. Sliced tire all the way through the inside sidewall - almost all the way around. Also damaged the top mount of the sway bar link. This is my daughter's car. Had this occurred at speed on a two-lane highway I shudder to think of the result - the drag would have sent the car immediately into oncoming traffic! as possible background, we had a cold snap recently where the temp got down to single digits. My daughter's Taurus was parked beside our garage. There was a sudden loud, metallic bang in the area of her car - sounded almost as if a rock had been thrown at it - but even louder. I went outside to investigate but I couldn't see anything obvious. Next time my daughter attempted to drive the car she only got a few feet down the drive when she stopped to alert my wife of a 'horrible grinding noise'. my wife thought it was just rusty brakes due to non-use of the car while she was away at college. When my daughter put it back in gear and pulled out into the street the left front corner collapsed to the ground. I had the car repaired today but now I'm seeing evidence on the internet that these coil springs have been failing and continue to fail even beyond the 1999-2001 models previously recalled. I also have a 2004 Sable and a 2007 Taurus. How can I not be concerned about a possible spring defect on them as well"? regardless, how can Ford be allowed to trivialize our lives with such a glaring risk which can only be mitigated by proactive recall? (it sure would help to know the resolution of prior recall - was it better metal or thicker coil spring") anyway, please help!

- Greendale, WI, USA

problem #124

Feb 102013

Taurus

  • 75,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving 40 mph, the passenger side coil spring fractured and destroyed the front passenger side tire. The contact stated that he ordered a spring and a strut and would personally repair the vehicle. The manufacturer was notified and stated there was no recall and offered no other assistance. The vehicle had not been repaired. The failure and current mileage was 75,000.

- Little Fork, MN, USA

problem #123

Feb 032013

Taurus 6-cyl

  • 134,345 miles
I have had to replace all the coil springs on my 2002 Ford Taurus. I was lucky not to be on the highway when the front one broke. I was more or less setting idle when it broke. The spring went through the tire. I have been told other people have had the same problem. Ford Motor Company should have to do something about it.

- Sugar Grove, VA, USA

problem #122

Feb 062013

Taurus 6-cyl

  • 159,000 miles
The vehicle was parked in garage when this incident happens. I heard a loud noise and noticed front driver side tire blew. After I removed the tire I realize the front driver side coil spring fractured and punctured the tire. As I think it is a safety concern I called Ford informing this incident. The vehicle was towed to a local garage and my mechanic advised to change both sides of front coil springs and struts. The vehicle will be repaired in two days.

- West Lafayette, IN, USA

problem #121

Jan 272013

Taurus

  • 90,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while reversing at approximately 5 mph, the front driver's side tire blew. The contact exited the vehicle and discovered that the tire was shredded. The vehicle was towed to an independent mechanic for diagnostic testing. The mechanic stated that the coil springs fractured and punctured the tire. The mechanic advised that the coil springs, struts and sway bars needed replacing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 90,000.

- Milwaukee, WI, USA

problem #120

Jan 262013

Taurus 6-cyl

  • 95,116 miles
Left front coil spring came loose and shredded tire on 2002 Ford Taurus wagon with 95,116 miles. Ford customer service representatives [xxx] said that this failure was not related to NHTSA recall 04V33200 for defective coil springs on 1999-2001 Ford Taurus. Ford refused to pay for the repair. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- State College, PA, USA

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