: the contact stated the front coil springs fractured. The front passenger side of the vehicle collapsed and there was a very loud rubbing sound heard coming from the passenger side tire. There is an NHTSA recall, # 04V332000, regarding the suspension: Front: Springs: Coil springs. The VIN was not included in the recall.

- Stevens Point, WI, USA

: the contact stated while leaving a parking lot at 2 mph, a loud bang was heard and the front end of the vehicle sunk to the ground. The vehicle was towed to the dealership where the front driver side coil spring was replaced. There was a NHTSA recall, # 04V332000, regarding the front coil springs; however, it was not included in the recall due to the VIN. Updated 05/30/06.

- Sidman, PA, USA

While my wife was driving home from work, the driver's side front coil spring snapped, causing the puncture and blowout of the front driver's side tire. I had the unit repaired at my local repair shop, where I learned of recalls for the same problem for 2000 and 2001 models of my car. Further research determined that there was no no recall issued for my vehicle, based on VIN #, although the date of manufacture was Jan 2002. The recalls issued in the past were only for northern states, which would apply to me here in NY. The dealer reimbursed me for the cost of one coil spring replacement, which I used to replace the passenger's side unit, but would not reimburse for the cost of the tire. It would seem that the issue Ford was having on their 2000 and 2002 models is still prevalent on at least the early year 2002's. I am still in possession of the broken part.

- Cheektowaga, NY, USA

The left front coil spring on the consumer's 2002 Ford Taurus fractured and ruptured the left front tire.

- Frenchville, ME, USA

Drivers side coil spring failed puncturing the drivers side tire side wall. Fracture point of the spring has oxidation approximately 60% through. It appears to have been cracked for awhile. Luckily this happened while still in the driveway and slow moving. There were no accidents or off-road travel prior to the break that we are aware of, however we did purchase the vehicle used. The drivers side tire is totally unusable. The tire was gouged and ripped along the sidewall since the car was moving at the time and will need replacement. I will be contacting the dealer as soon as they open this morning.

- Marcellus, MI, USA

After coming home from running errands, my wife noticed the tire was flat. I came home from work to change it, found that the front passenger coil had snapped, puncturing a hole in the tire. This is the second complaint about spring coils and this car in less than two months.

- West Chester, PA, USA

: the contact stated while driving 5mph, the front passenger coil spring fractured. As this occurred, the tire was sliced. The spare tire was placed on the vehicle and was driven to a local repair shop. The mechanic determined the coil spring fractured and the other front coil spring was extremely worn. The mechanic replaced both coil springs on the vehicle.

- Clarendon, PA, USA

While driving on the highway my 2002 Ford Taurus wagon front coil spring(s) broke, puncturing tire(s) and caused a blowout.

- Beverly, MA, USA

2002 Taurus front left coil spring rusted and broke puncturing the tire. At the time of repair the technician noticed that the front right coil spring had also rusted in the exact same place. A recall was issued for the 1999-2001 Ford Taurus but not the 2002 model. The consumer feels that the scope of the recall needs to be extended. The consumer has the broken coil spring in her possession.

- Bergen, NY, USA

Consumer 2002 Ford Taurus left front spring broke with 56,000 miles on it. When the spring broke it split the left front tire. This happened at a low speed.

- Saint Joseph, MI, USA

Driving on the street from my house when I heard a loud metal on metal sound and smelled burning rubber. I then pulled over to side of the road and proceeded to look at the tires and underneath the car. I could not tell what was wrong, but my son was able to see that the front suspension had given way on the drivers side. I then had the car towed to my repair shop and it turned out that the front coil spring had snapped causing the front of the car to drop, resulting in a broken sway bar link and a severely damaged tire. The owner of the repair shop contacted the local Ford dealership who stated that the recall did not include model year 2002. When I picked up the car the technician/owner of my repair shop informed me of the recall that Ford has for model years 1999-2001, and even though my car is a 2002, to file a complaint with Ford for parts/labor reimbursement and NHTSA for investigation due to an increase in 2002 cars experiencing the same failure as the recall no:NHTSA campaign id number: 04V332000.

- Brookfield, MA, USA

: the contact stated while driving 5 mph the front driver side tire blew out. The contact attempted to replace the tire with the spare. The front coil spring was embedded in the tire and would not come loose. The vehicle was towed to the dealership, where the front coil spring and tire were replaced. There is a NHTSA recall, # 04V332000, regarding the front coil springs. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN. While driving in 65 mph freeway traffic front driver's tire blew out due to coil spring failure. Contact insisted Ford refused to fix problem, and requested reimbursement for extraordinary repairs.

- Canfield, OH, USA

While driving the vehicle, the right front coil spring broke and punctured the right front tire causing the tire to blow out. Same thing happened with the left front coil spring and tire 2 months ago. 8jb

- Sagamore Hills, OH, USA

: the contact stated the left front coil spring broke, while the vehicle was parked, causing the left front tire to go flat. The contact is planning to have the vehicle towed to a local dealership for repair.

- Sycamore, IL, USA

I own a 2002 Ford Taurus that I have been happy with until yesterday. The front spring broke and punctured my tire. When I brought it in for repairs I was informed that the back spring was cracking as well and numerous repairs were needed. The total of all the repairs needed was $2400. After looking into this I found that there have been recalls issued on prior years models. I have also found that many owners have had this same problem with their 2002 Taurus'. obviously sufficient changes have not been made on the 2002 models to prevent this problem, but yet there is no recall on this model. I hate to think about what would have happened had I been on the express way where I do most of my driving.

- Howell, MI, USA

: the contact stated while pulling out of the garage a rubbing and scrapping noise was heard. It was determined by the dealer to be a front coil spring fracture on the left side. The dealer replaced both front coil springs and discovered the right rear was fractured as well. The vehicle was driven to an independent repair shop where both rear coil springs were replaced.

- Strongsville, OH, USA

Rear spring broke on Ford Taurus 02 at 44,000 in 7/04. Vehicle was in for recall for something else and was told it was broke. In 11/05 front spring broke and slashed front drivers side tire as I was backing out of driveway. I was fortunate because I would have been on the expressway going 65 mph, 5 minutes later. No recalls on this year, however, many other years have been recalled up to 01 for the same faulty coil springs. We can't get Ford or dealership to reimburse us for the damage and costs we have incurred. We have spent over $500 on just the springs and labor alone, not to mention the replacement costs of the snow tire that was on the vehicle that got slashed. It is a constant joke around our area with all the mechanics, one even has a coil spring hanging on his wall to demonstrate the malfunction of Ford parts. The service stations have had constant calls for towing of 02 Taurus. There has been a recall for previous years. Ford has not changed these faulty parts and should be required to pay the consumer back. There needs to be a recall for 02's and every other year they have used these faulty springs. A death should not occur to make them see the error of their ways. Please help pursue this matter for us.

- Mount Morris, NY, USA

My family and I were on our way out to dinner when we heard a loud sound coming from the right front side of the car with a whoosh that followed. When we got out of the car to examine what the sounds were we noticed that our coil spring broke and went through our front passenger tire on our 2002 Ford Taurus. When we contacted the dealership they told us that there was a recall on 1999-2001 Ford for the same problem. They continued to say that our vehicle was a 2002 model and that it was not covered under the recall we explained to them that our car was manufactured in October of 2001 and sold to us in November of 2001 as a 2002 model year but the parts were still 2001. We are lucky because we were just pulling out of our driveway and not on the road. Fords needs to include there 2002 vehicles in this recall.

- Canton, MI, USA

: the consumer stated the windshield makes a popping noise when cold. There is a NHTSA recall, # 03V087000, regarding the windshield. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN. Also, while pulling out of a parking lot, a loud pop was heard. Upon inspection, the front passenger tire was flat. The spare tire was put on and the vehicle was taken to the dealership. The dealership determined the passenger side coil spring broke causing the tire to go flat. Both front coil springs were replaced.

- Dannemora, NY, USA

My sister's 2002 Ford Taurus broke its left front coil spring as she left the driveway. The coil spring snapped, sliced the tire (all the way around), and broke the sway bar link. The coil spring, struts, and sway bar link were replaced on the left and the right side. A new tire was installed. The total repair bill came to $722.49. The springs cost $85.84, sway bar links cost $76.96, and the tire cost $106. There was very little rust on the coil springs. The car had 82K on the odometer. Ford should have recalled all the Taurus's, not just the '99-'01's. if someone was on a highway when this happened, the consequences would be severe. The car may swerve, hit a guardrail, or even hit another car.

- Hamburg, NY, USA