10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
73,219 miles

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« Read the previous 20 complaints

problem #2

May 182004

Taurus 6-cyl

  • Automatic transmission
  • 49,543 miles
My 2002 Ford Taurus front driver side coil spring broke and punctured my front driver side tire. I just returned from a short trip and heard a loud "bang" after the car had been sitting for 10-15 minutes. The result was a deflated front tire and I could see the sharp point of the spring had punctured the tire. I contacted Ford customer service who advised they would not cover the repair because the vehicle was outside of warranty. Had to replace both coil springs (they only come in sets of two), struts, and sway bar links, and one tire at cost of $631.80. Old parts are available and in my possession. I heard there was a recall on '99-2001 models but feel my 2002 model matches the exact description of the recall just announced for this problem.

- Canton, MI, USA

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problem #1

Apr 172004

Taurus 6-cyl

  • Automatic transmission
  • miles
My tauraus experienced a strut coil failure which resulted in the cutting the inside wall of the right front tire. Both struts had to be replaced as well as the tire. If this had happened the highway it wuld have been extremely dangerous.

- Pittsburgh, PA, USA

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