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Fuel pump quit at 88,500 miles while waiting to get through customs to re enter the US from Canada. Engine just died and wouldn't restart. Customs officers pushed car past customs booths, Ambassador bridge personnel called tow truck from a company that they contract with. I had to wait about 2 hours for them to show up. The tow cost me $210.00. Replacing the fuel pump cost $700.00
The driver said I was lucky that the car was on the US side of the customs booths, as otherwise it would be an international tow, and would cost $250.00 extra. What a ripoff!
This car is the worst piece of unreliable junk I have ever owned. The gas gauge works when it feels like it, and when it reads low enough, it keeps beeping at you as the computer thinks incorrectly that the fuel level is low. Transmission quit with absolutely no warning (Fluid was full and was not discolored and didn't have burned odor) at 77,000 miles-cost to fix $2200.00 plus 200.00 towing charge. Ergonomic design is poor I cannot reach the trunk release, hood latch release, or parking brake release controls when sitting in the car.( So I don't use the parking brake. To use the the trunk release I must use the key fob button ) My head hits the top of the door opening when entering or exiting car. I doubt that I will buy any newer Ford anytime soon. I have a problem with the way most modern cars are made. Everything is designed to be difficult to work on, and expensive to repair. In many modern cars, you can't even see the spark plugs. One recent model of car will cost you $250.00 in shop labor charges to change a headlight. The shop is not cheating you. The high labor cost is due to the mechanic having to remove a lot of parts just to get at the headlamp. On older cars, the owner of the car could do this job easily himself in less than 5 minutes. It is though these cars are designed with no concern for ease of repairability, or purposely made difficult to repair so the car must be taken to the dealer. I don't have any problem with the computer technology. I own and can interpret problems a scantool reports, but as an example of how poorly some of today's cars are designed I had to make a special tool to remove an oxygen sensor (Not this Taurus-another car). Fortunately I own welding equipment and was able to do this.
- Peter I.,
Romulus, MI, USA