10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
76,481 miles

About These NHTSA Complaints:

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problem #48

Aug 302022

Taurus

  • miles
The car was inspected by Ford. The fuel pump driver module needed to be replaced. I made it home for my break. When I was leaving. The car would crank but wouldn-€™t turn on.

- Fayetteville, NC, USA

problem #47

Nov 152021

Taurus

  • miles
Fuel fill inlet Holding pressure in tank. Not allowing to fill car with gas Pressure build up in the tank considered a fire safety hazard

- Campbellsville , KY, USA

problem #46

May 132019

Taurus

  • miles
The exact situation which is listed on this Ford recall has affected my Taurus. However, this issue is not connected with my VIN even though my window sticker says it was assembled in Chicago. The car would start and then stop, it would not start back up, or it would do a combination. It wasn't the same every time. The dealer I had work on my car replaced the fuel pump driver module and informed me about the recall but I was never able to get in touch with Ford. I have recently been able to connect with Ford and they said it wasn't associated with my VIN and there was nothing they could do or submit to try for reimbursement since it's been over 90 days from when the work was performed.

- Sioux Falls, SD, USA

problem #45

Jul 092021

Taurus

  • miles
Over the weekend I noticed my steering was making a cluck noise from both the front and rear making the car very uncomfortable to ride and it kinda moves more left or a little right when on highway. I also noticed my check engine light came on. I took the car to get looked and the diagnosis read I have bad fuel pump line or evap dont know smell fuse of gas, gas gauge goes up an down. I was to notify NHTSA and to Report this incident and whether to see if theirs any Recall to my Vehicle. Please and thank you.

- Rochester, MN, USA

problem #44

Dec 282020

Taurus

  • 59,000 miles
The fuel pump control module is failing, which is causing the engine to not start and or keeps stalling when turning the key. My mechanic gave me the recall and directed me to my nearest Ford dealership, but when given the VIN number they said there is 0 recalls on my vehicle. Therefor this recall is VIN specific and will not cover my repairs. The mechanic did agree this is a problem with the make and model but not specific to my vehicle. Upsetting and confused why my vehicle is not included in this recall.

- Santa Fe, NM, USA

problem #43

Aug 152020

Taurus

  • miles
My fuel pump went bad. My vehicle is no longer operating and I think that the fuel pump for my specific vehicle needs to be investigated for a recall. NHTSA campaign id: 16V621000 report date: August 25, 2016 vehicles affected: 77,502 consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash what you should do: Ford will notify owners, and dealers will inspect the fuel pem part number and replace the fuel pem, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31. Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford flex, Lincoln mks and Lincoln mkt vehicles equipped with 3.5L gtdi ecoboost engines and 2013-2015 Ford Taurus police interceptor vehicles. A component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump.

- Philadelphia, PA, USA

problem #42

Nov 182020

Taurus

  • 107,000 miles
Vehicle stalled while driving, unable to restart. Due to loss of power, lost the ability to brake and steer easily. I was on a city street and entering an intersection when I lost power. There is an existing safety recall notice: 16S31 for 2013-2015 Ford Taurus made in Chicago which my vehicle was. My dealer is advising that my VIN is not part of that campaign though all items fits the recall. My car is a Taurus, it is a 2014, it was made in Chicago and the part failed while driving which could have resulted in a crash.

- Cumberland, MD, USA

problem #41

Oct 202020

Taurus

  • 65,074 miles
Car would not start. After two separate tows to dealership, fuel pump driver module was found to be faulty and was replaced. This part was recalled on other 2014 Taurus' in relation to 16V62100. The faulty part from my vehicle matches the numbers in the recall letter Ford Motor Co. Sent to dealerships. Ford and local dealership are deigning reimbursement for this repair

- Groton, CT, USA

problem #40

Jul 212020

Taurus

  • 51,000 miles
Car is parked in driveway, and without warning, the car will no longer start. Car attempts to start and cranking last for approximately 5 seconds, but nothing happens. Searches online as to the cause lead me to believe this is the fuel pump control module, a faulty part at the center of safety recall 16S31. However my model is not covered under the recall.

- Marion, IN, USA

problem #39

Apr 242020

Taurus

  • 118,000 miles
Occurs every 2000 to 3000 miles when slowing down to stop. As I get near the idle speed (2-3 mph) with my foot on the brake peddle the engine starts to rev up and pull the car forward. I have to throw the transmission into neutral and the engine RPM's spike up to 5000 to 6000 and then immediately settles out to an idle speed. I had a tuneup done at 100K miles and part of the service was to "reset" the computer system. The shop ran a full diagnostic. This did not resolve the problem. I'm at about 118K miles now. This problem started to occur after about 75K miles during calendar year 2018.

- Appling, GA, USA

problem #38

Jan 042019

Taurus

  • 40,000 miles
The fuel pump module went out.

- Rio Rancho, NM, USA

problem #37

Jan 192020

Taurus

  • 137,000 miles
The contact owns a 2014 Ford Taurus. The contact stated that the fuel module of the vehicle failed. The vehicle was towed to van drunen Ford dealer, (3233 183rd St, homewood, il 60430, (708) 798-1668) and was diagnosed that the the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.

- Monee, IL, USA

problem #36

Jan 072020

Taurus

  • 66,000 miles
For the past 3-4 months my vehicle has a problem on start up (hot and cold) pressing gas and acceleration on street, highway, merging into traffic, etc - car runs very rough, sputters, hesitates and stalls. Eventually, on January 7, 2020 my vehicle did not start at all. It cranked but still would not start. Had battery checked (which was strong and fine) and had recent full tune-up done within the past 30 days of this complaint. Had taken my vehicle to the dealer for this same problem at least three(3) times with no result except to pay money for things that did not need to be done.

- Philadelphia, PA, USA

problem #35

Nov 032019

Taurus

  • 128,000 miles
Went to start vehicle and the vehicle's fuel pump did not make a sound. Checked the fuses to the fuel pump and they checked out good. Took a power probe to the fuel pump and fuel pump worked. Discovered it was the fuel pump relay behind rear seat on passenger side. Replaced and it fixed the issue.

- Strafford, NH, USA

problem #34

Dec 122019

Taurus

  • 82,000 miles
While vehicle was driving down the road it suddenly lost power and stopped. Vehicle was able to be pushed off of the roadway and found to have a faulty fuel pump module.

- North Kingstown, RI, USA

problem #33

Nov 142019

Taurus

  • 79,109 miles
The vehicle has struggled to start after refueling at a gas station with a hiccuping type feeling, as well as being inconsistent on power under acceleration. Sometimes very slow with a sudden pull, sometimes quick and responsive, it varies a lot by day.

- Arlington, TX, USA

problem #32

Oct 252019

Taurus

  • 11,700 miles
My vehicle will intermittently shut off while in the middle of driving, and sometimes will hesitate to even crank. All fingers point to the fuel control module, which I believe have been recalled and this year and model of my vehicle. This has happened on a few occasions.

- Wesley Chapel, FL, USA

problem #31

Jul 092019

Taurus

  • 134,331 miles
Around July 09, 2019 my power steering went completely out while I was driving. This was very scary and dangerous. I contacted Ford after reading several reviews of the same thing happening to other 2014 Ford Taurus sel. Ford stated that while the recall applies to other 2014 Taurus sel, it does not apply to mine. I had to pay $2300 at roy obrien Ford to get my vehicle repaired. Ford has refused to extend the recall to include my vehicle in this recall. I am requesting help from the nshp and the dot to help me please. On October 17, 2019 my car cut off while I was driving again. This very dangerous. It would not restart. My vehicle was towed to the dealer again and I was advised that my fuel pump went out. Again, there is a recall on the fuel pump for 2013-2017 Ford Taurus sel but again..my vehicle is not included. I am requesting an investigation into this mattter immediately.

- Southfield, MI, USA

problem #30

Oct 092019

Taurus

  • 111,960 miles
Car will crank but not start. No issues until the no start. In a parking lot and was backing up and when put it in drive it died. It would crank and start for a few seconds and then die. And then it stopped cranking. Unplugged fuel pump control module and then plugged back in and started fine but with a check engine light

- Lowell, MA, USA

problem #29

Aug 312019

Taurus

  • 120,000 miles
Fuel pump relay overheated and caught on fire behind back seat near gas tank. Part melted and vehicle is inoperable. Toddler car seat was located in front of fire location.

- Saint Helena Island, SC, USA

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