10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 80,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Scottsdale, AZ, USA
The contact owns a 2016 Ford Transit. The contact stated that when the vehicle was shifted into drive(D), the vehicle would shudder and shake until the vehicle accelerated to 30 MPH. The contact stated no warning light was illuminated. The contact stated that the failure had become constant. The contact drove the vehicle to an independent mechanic, where it was diagnosed that the driveshaft coupling had failed and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V408000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
- Charlotte, NC, USA
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle started to wobble. The vehicle was taken to the dealer where it was diagnosed that the driveshaft needed to be replaced. The contact referenced NHTSA Campaign Number: 19V767000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the recall was closed and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 23,000. The VIN was unavailable
- Louisville, KY, USA
The contact owns a 2016 Ford Transit. The contact stated the vehicle had not been driven since the vehicle was temporarily repaired by the dealer under NHTSA Campaign Number: 19V767000 (Power Train). The contact was informed by an independent mechanic that the failure would recur. The contact notified the manufacturer of the failure; however, no assistance was provided. The approximate failure mileage was 110,000.
- Smithfield, NC, USA
I received a safety recall via mail for a driveshaft coupling malfunction. I had no noticeable problem with my vehicle safety nor did I have a warning light or message on the instrument panel. I turned in the vehicle to the local "Gosch" Ford dealership to perform the inspection. My vehicle was turned in on 07/21/2021 and the dealership has yet to receive the part. However, it has not been returned to me with the dealer citing the fact that it is unsafe to drive without the repair. I continue to receive the same statement that I need to wait and check back each week.
- Hemet, CA, USA
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that there was an abnormal noise coming from the driveshaft while driving. Parts distribution disconnect.
- Irving, TX, USA
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Rincon, GA, USA
Dealership (wickstrom Ford Lincoln) in barrington il refuses to repaid my vehicle safety recall (code: Geuxoim). I scheduled an appointment on 9/22/2020 and the dealership sent me home because the part needs to be ordered. The dealership said they would call when parts arrive. Dealership never called, I called twice on 11/25/2020 and left a message. The dealership has not called.
- Palatine, IL, USA
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (power train) however the part to do the recall repair was not yet available. The local dealer fullerton Ford located at 1044 U.S. route 22 East, somerville, NJ 08876 was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle experienced the failure listed in the recall causing the vehicle to stall. The manufacturer was notified of the failure. The failure mileage was 120,000. Parts distribution disconnect.
- Bedminster, NJ, USA
The driveline broker from it's holding mount while driving and tangled up the fuel line and brake lines going to the rear of the van. Making the van lose power and not be able to be driven anymore. This happened while driving on the freeway. This is extremely dangerous. Also they have a recall on the rear flex joint which the Ford dealership has recognized but are refusing to pay for the total repair. How is that fair? it is Ford's design flaw that made this happen.
- Sammamish, WA, USA
Flexible coupling connecting to driveshaft damaged while driving at speed of 70 mph. Loud boom underneath of driver seat. Vehicle starts to make noise like your exhaust system failed. It also shakes when going from 0 to 40 mph then it goes away. Lucky it did not fall apart. This recall must be taken seriously by Ford and enforce it to be fixed asap to all vehicle with such issue.
- Saint Louis, MO, USA
The contact owns a 2016 Ford Transit. The contact stated while an employee was driving 65 mph, he heard an abnormal noise coming from the vehicle, and was unable to accelerate above 15 mph. The driver stated that there was no warning light illuminated. The driver pulled over and parked the vehicle on the side of the road. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the differential needed to be replaced. The vehicle was included in NHTSA campaign number: 19V767000 (power train). The vehicle was not repaired. The dealer was not contacted. The manufacturer was informed of failure. The failure mileage was approximately 100,000.
- Norwalk, CA, USA
I own and operate a Ford F 250 Transit van. Task is the expedite of auto & aerospace parts through out the country. Have learned there is a safety recall per oem and NHTSA regarding drivetrain couplers ( unoints ). my particular vehicle has incurred damage as result of coupler(s) failing. Damage including; not limited to driveshaft becoming detached, severance of fuel & brake lines, breach of transmission bell housing, other. Catastrophic failure left me stranded in desert for 2 days, loss of business, loss of income, health related issues. The rubber / polymer like material these couplers are made of are a severe safety hazard; especially if vehicle is operated under load. Furthermore, customers operating these hazards are not being notified until November 11th, 2019. Someone needs to take initiative before someone is seriously hurt. I will be happy to forward any additional information/documents pertaining to this matter. Thank you.
- Waterford, MI, USA
I was aware of the recall 17S15 in reference to the driving shaft coupling, every 30,000 miles I check this coupling and each time they would tell me that it was cracked and needs to be change. As soon the called fixed came out, it was installed, but just last month it was checked again and they noticed that the famous fix also was cracked and this time they (levittown Ford long island)told me that it was not covered under recall and I had to pay over $800 dollar's for a new fix. That is the reason I am putting these complaint. The is really dangerous
- Orlando, FL, USA
The contact owns a 2016 Ford Transit. The vehicle was taken to pallotta Ford Lincoln (4199 cleveland rd, wooster, oh 44691, (330) 345-6600) to be repaired per NHTSA campaign number: 17V408000 (power train); however, the remedy failed. While driving 25 mph, the vehicle vibrated violently. The contact inspected the vehicle and noticed that the flexible coupling was fractured. The vehicle was not taken back to the dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 85,500.
- West Salem, OH, USA
The vehicle has had the Ford's final fix for 17V408000. I periodically inspect the flexible coupling and during the inspection today I observed a crack in the flexible coupling. Cracked flexible couplings are a safety issue, as evidenced by 17V408000. It is disappointing that Ford is unable or unwilling to repair this problem.
- Marco Island, FL, USA
Dealer performed recall 17S15 driveshaft assy that replaced the rear driveshaft coupling. At the time, the front driveshaft coupling was observed to be loose. The front coupling was inspected and reassembled. Less than 6000 miles later the front driveshaft coupling (the fibrous part) disintegrated, the shaft separated, causing damage to the brake lines. At the time the vehicle was traveling at highway speed and down hill. The driver brought the vehicle to a stop using the emergency brake. Prior to the event, the driver had noticed a light vibration and sound for about 50 miles. The vibration suddenly got worse just before the event.
- Vernon, CA, USA
Drive train rubber coupling failure 104000 miles. Prior installation of coupling at 70,000 miles. This occurrence damaged drive shaft and coupling at rear of transmission.
- San Antonio, FL, USA
The contact owns a 2016 Ford Transit. While driving approximately 60 mph, an unusual noise was heard underneath the vehicle. The contact pulled the vehicle over and noticed that the driveshaft had split in two without warning. The vehicle skidded as it was pulled off the road. The vehicle was towed to an independent mechanic who stated that there were a lot of damages. The manufacturer was made aware of the failure and referred the contact to crossroads Ford of fuquay-varina (919-552-2228, located at 3217 N main St, fuquay-varina, nc 27526). The dealer stated that the vehicle should have been repaired per NHTSA campaign number: 17V408000 (power train). The contact stated that the recall notice was not received. The vehicle was not repaired. The failure mileage was approximately 119,000.
- Garner, NC, USA
- Miami, FL, USA