10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
122,188 miles

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« Read the previous 20 complaints

problem #60

Dec 022016

Windstar

  • 148,000 miles
The contact owns a 1999 Ford Windstar. While driving various speeds, the axle fractured and caused the rear driver side wheel to rub against the wheel well. The contact received notification of NHTSA campaign number: 15V608000 (suspension) prior to the failure, but did not feel the repair was needed at the time. The contact mentioned that the dealer refused to make the recall repair because it was after the expiration date. The manufacturer was notified of the failure. The approximate failure mileage was 148,000.

- Franklin, WI, USA

problem #59

Sep 042016

Windstar

  • 0 miles
The repair Ford provided does not resolve or help with the rear axles failure. This vehicle never runs in the winter salt and slop still failed. Ford should replace "all" of these rear axles. Struggling with Ford to get this axle replaced. They don't make it easy.

- Nottingham, PA, USA

problem #58

Mar 102016

Windstar

  • 185,000 miles
The contact owns a 1999 Ford Windstar. While driving 65 mph, the contact heard a loud noise underneath the vehicle. The contact coasted the vehicle to the side of the road and noticed that the front lower subframe bracket was fractured. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 12V194000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 185,000.

- Cumming, GA, USA

problem #57

Mar 072016

Windstar

  • 115,000 miles
The contact owns a 1999 Ford Windstar. The contact stated that after the vehicle was serviced under NHTSA campaign number: 12V194000 (suspension), a year later the contact noticed holes were in the sub frame. The vehicle was taken to an independent mechanic where it was diagnosed that the front sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000. Updated 10/19/16 updated 10/24/16.

- Port Huron, MI, USA

problem #56

Dec 292015

Windstar

  • 200,000 miles
The contact owns a 1999 Ford Windstar. The contact stated that the axle was rusted. The vehicle was taken to a dealer where the failure was confirmed. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 15V608000 (suspension). The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.

- Canville, KY, USA

problem #55

Nov 192015

Windstar

  • 142,000 miles
I was backing out of parking lot and rear axle broke in half

- Knox, IN, USA

problem #54

Nov 092015

Windstar

  • 152,000 miles
The contact owns a 1999 Ford Windstar. While attempting to stop the vehicle, a loud clanking noise was heard coming from the front of the vehicle. While inspecting the vehicle, it was discovered that the front driver side control arm had separated. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 152,000.

- Medford, WI, USA

problem #53

Aug 302010

Windstar

  • miles
The contact owns a 1999 Ford Windstar. The contact received notification of NHTSA campaign numbers: 11V030000 (structure), 10V385000 (suspension), and 09V399000 (vehicle speed control). The contact stated that the vehicle was no longer owned due to numerous failures. The vehicle was taken to a dealer and an independent mechanic where several unknown repairs were performed, but failed to repair the vehicle. The failure mileage was not available.

- Lannon, WI, USA

problem #52

Aug 152015

Windstar

  • 166,000 miles
While normal driving the rear axle broke in half. Approximately two years ago there was a recall on the rear axle that they may break. The Ford dealership instead of replacing the defective part used brackets to strengthen the axle. All this did was delay the inevitable. The car is currently at my local pep boys where it was towed. They said they have never seen this happen before, but will replace the axle at my great expense. I don't know how many more of these death traps are out there, where people believe they have had the problem corrected.

- Plainsboro, NJ, USA

problem #51

Sep 022010

Windstar

  • 120,000 miles
This is regarding recall # 10S13. In 2010 Ford issued this recall because there was a weak part on the rear axle that rusts away and cracks. There fix is to inspect the weld and then replace the axle if there is a crack. If no crack is present, the dealership is to clean the rust off the weld. When this recall came out, Ford made it difficult for dealers to replace broken axles. They made it so difficult for the dealers to get a replacement axle that they where "backordered" for several months. I live in an area that has some rust and had Ford "inspect" my weld for excessive rust. They said it was fine and sent it down the road which then voids my recall. Now the rear axle has broken at the very same weld which was mentioned in the recall. It even broke under the same conditions described in the recall. I checked and found that the only thing Ford did to my vehicle was to spray some rust inhibitor on top of the rust that was already there and sent me on my way. Since I took it in for inspection, they now refuse to replace the defective part under recall 10S13.I've been told that if I had never taken the car in for inspection, that they would now have to replace the part. The proof I have is this. The recall didn't come out until 11 years after the cars where sold, which proves it takes a while for this part to break. Look at your complaints. The ones that failed in 08-11 where in the far northern states. Ford had to replace most of these in 2011. Ford didn't replace many in southern Illinois, southern Iowa, etc until a few years later (2012-15). The problem is that these are starting to break in the mid-western states and Ford is refusing to repair them since they already "inspected" the weld and found it wasn't cracked when the recall first came out. Everyone knows that covering rust wont stop it from continuing to rust. Ford needs to expand this recall.

- Davenport, IA, USA

problem #50

Jul 162015

Windstar

  • 207,000 miles
The contact owns a 1999 Ford Windstar. The contact stated that while driving at 15 mph making a right turn, the driver rear axle fractured. The vehicle was taken to a dealer, who diagnosed that the driver side rear axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 207,000.

- Loveland, OH, USA

problem #49

May 272015

Windstar

  • 255,000 miles
The factory recall notice required trailing axle reinforcement brackets to be installed on the rear axle. They were installed at the dealership, along with an upgrade to the front control arm mounts. The rear axle broke while driving on the highway, the speed I was travelling at was only 45 mph at the time of the break. As the axle collapsed, the rear tires began rubbing against the wheel wells. I slowed down and pulled over immediately, seeing smoke from the rear. The crack occured on the driver's side of the axle, underneath the repair bracket that was installed by Ford. ( obviosly placed over the weak/defective area.) the vehicle had only 80,000 miles on it in may of 2011 when we obtained it, the same year the recall repair was performed. In the last 4 yearsa I drove 175,000 highway miles, have regularly washed and maintained this vehicle well, (including undercarriage washes in the winter). I've recently replaced the entire ignition system, front suspension/brake components, and rear shocks. It's a real shame that this vehicle is disabled by a weak rear axle when there's plenty of life left in the engine and transmission. With regular full synthetic oil changes, cooling and transmission flushes, new aligned front steering, I expected to get over 300,000 miles out of this van. Now I have to find a good used rear axle, but will have no faith in its durability or safety.

- Solon Springs, WI, USA

problem #48

Apr 302015

Windstar 6-cyl

  • 212,000 miles
The contact owns a 1999 Ford Windstar. While driving at approximately 70 mph, the vehicle emitted a loud noise. The contact discovered that the rear axle fractured due to corrosion. The vehicle was towed to the dealer, but was not diagnosed or repaired. The contact also stated that the repair for NHTSA campaign number: 12V195000 (suspension) was performed; however, the repair did not correct the failure. The manufacturer was made aware of the failure. The failure mileage was 212,000. Updated 7/1/15

- Chesapeake , VA, USA

problem #47

Oct 162014

Windstar 6-cyl

  • 140,000 miles
The rear axle on my Windstar van broke in half. The recall was already done prior to me purchasing it so I can't say when. Ford is not going to do anything to help. My wife and kids were in the van when this happened and she almost lost control when the tire exploded after the axle snapped. The break is located on the drivers side under the reinforcement bracket. From what I have seen online this is very common to break even after the recall is done. Obviously the repair(if you can call it that) is merely a bandaid to get the NHTSA off there back and not to make the vehicles safe. You need to hold Ford accountable for the vans safety, or lack of. There are many of these "time bombs" still on the road. Something needs to be done! hopefully you respond quickly, the van is at the dealer now. I will be welding the axle Saturday to get it home to replace the axle myself. I will be taking a lot of pictures before I do.

- Rockwood, MI, USA

problem #46

Sep 162014

Windstar

  • 101,345 miles
The sub frame is being replaced by car doctor jr because it was rotted thru 2 years ago the Ford dealership told me their was no issue with the subframe. And their was no recall

- Schaumburg, IL, USA

problem #45

May 082014

Windstar 6-cyl

  • 131,000 miles
I have a 1999 Ford Windstar mini van. My instrument cluster goes crazy all gauges just go up and down uncontrollably. I never know how much gas I have or how fast I am going and my ABS brake lite stays on always. And my front lower control arm is bending.

- Phoenix, AZ, USA

problem #44

Aug 232014

Windstar 6-cyl

  • 130,123 miles
Driving down the road at 40 mph it felt like a tire blew on the rear. When I pulled over ad got out to check it the tires were fine but the rear wheels were at a bad angle. Upon further inspection the rear axle beam has split rendering the vehicle undriveable. I have found that Ford has recalled this part on may Windstar minivans under 10S13. But not this one. I find this odd.

- Park City, KS, USA

problem #43

May 012014

Windstar 6-cyl

  • 178,000 miles
Ford dealer inspected vehicle due to recall for subframe/axle rust issue. Dealer claimed frame okay. While driving the lower control arm came detached from the frame causing crash due to rusting of mounts.

- Palos Park, IL, USA

problem #42

Jun 112014

Windstar 6-cyl

  • 121,098 miles
Was driving around 40 mph, realized the van had a weird odd steering problem swerving to left and then to the right. I made it home then looked towards the back rear axle I seen a real large crack in the rear axle. The van back side was sitting really low like the axle was about to completely crack. Im not risking driving being a safety hazard. I seen there was a recall for it but Ford says its not valid. I found many other people having the same issue similar to mine. Would like this issue resolved, I shouldn't have to repair a issue that is Ford problem with salt on roads during the winter corrodes the metal of the rear axle for it to crack was the recall I found.

- Kansas City, KS, USA

problem #41

Jun 222013

Windstar 6-cyl

  • 180,000 miles
We took a trip to chattanooga for the weekend. While there we were going to do some shopping and we turned a corner and the wheel flew off. My husband paid for the tow and our insurance reimbursed him, and my husband paid for the repairs. We had no idea that this vehicle has recalls. Very scary!!

- College Park, GA, USA

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