10.0

really awful
Crashes / Fires:
4 / 10
Injuries / Deaths:
5 / 0
Average Mileage:
153,608 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Windstar:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #68

Oct 152009

Windstar

  • 84,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that recall campaign number 09V399000 repair was performed which dealt with the vehicle speed control and since that time the ABS light and brake light have been coming on. The contact heard different information regarding the fix for the failure. One dealer stated that they know this has been a problem and another dealer stated that they do not know of the failure and would have to perform a diagnostic test. The vehicle was not inspected. The failure mileage was 84000 and the current mileage was 94000.

- Highland Park, IL, USA

problem #67

Jul 112010

Windstar

  • 84,000 miles
The morning of July 11, 2010, the ABS control module on our 2002 Windstar suffered an internal fire due to brake fluid leaked from the bad switch, resulting in a loss of proper brake function and no readings from the speedometer, tachometer, and odometer (as well as multiple warning lights). This occurred several weeks after having had the brake pressure deactivation switch recall performed (NHTSA campaign id 09V399000, action number EA08021). The local Ford dealership which had performed the initial recall work refused to repair or replace the module under the recall or as a warranty claim, stating that it was not part of the recall, nor was it apparently damaged at the time of the brake switch repair. I subsequently removed, opened and examined the control module (8/28/2010), and found blackened brake fluid present inside the module at the connector pins. I also found evidence of significant burning around the pins at the connections to the printed circuit board. This evidence included the blackened fluid, severe discoloration, and lifted traces, all of which are clearly apparent in photos of the module interior. Luckily, it appears that an internal trace burned through and interrupted the fault current prior to the failure becoming a runaway fire event. At this time the vehicle has not been repaired, and is sitting idle. I have kept the failed control module for examination as necessary.

- West Bend, WI, USA

problem #66

Jun 012008

Windstar 6-cyl

  • 56,000 miles
I have a 2002 Windstar the brake pressure differential deactivation switch was leaking. I had it replaced under the Ford recall. But I am also having problems with the ABS and brake light coming on intermittently. Also the cruise control does not work anymore. So after reading the article on www.fordwindstarrecall.info/ I decided to report this issue I am having. I looked under the care and the module is a Ford kelsey-hayes.

- Haddon Heights, NJ, USA

problem #65

Aug 182010

Windstar

  • 59,600 miles
Re; recall 09S09, Ford dealer carry out this recall on Ford Windstar 2002, change the deactivation switch and wire harness. However, when start the engine the ABS & brake light goes off as normal, after driving on the highway for a while, I will say when things got heated/hot these two lights comes on back, ( ABS & brake light) if I stop and started the engine up, these two light goes out, after driving for a few miles again the ABS& brake light comes on back, and on and on like this. This is causing my breaking distance to suddenly increase. This matter need urgent attention so the problem can be corrected by Ford or further recall is needed. ( e.g electronic control module problem) etc. Thank you.

- Jamaica, NY, USA

problem #64

Jul 202010

Windstar

  • 112,400 miles
Sudden increase in braking distance. This happens intermittently but always seems to happen when ABS, traction control, and brake light come on. Occasional slight smell of burning usually on hotter days. Longer braking distance has almost cause me to rear-end a car and/or stop for a pedestrian in a cross-walk. Only because I always leave plenty of distance away from cars in front of me and watch closely for pedestrians has an accident been avoided. I have not had the problem repaired because our Ford dealership told me it would cost $800 just for ABS electronic control unit and 8 hours(@$125/hr) to install the new unit. Also, I was told a new speed control unit would need to be replaced. I am simply not in a financial decision to get these items fix. I am concerned that these issues may result in an accident or a fire or both.

- Petaluma, CA, USA

problem #63

Jul 152010

Windstar 6-cyl

  • Automatic transmission
  • miles
2002 Ford Windstar. Consumer expresses discontent about recall repair the consumer state he received a recall regarding the cruise control deactivation switch. The consumer stated the cruise control worked fine up until the vehicle was taken to the dealer to have the recall done. The cruise control worked for about two weeks and then stopped working. When the consumer returned to the dealer he was informed that the ABS was leaking which caused the cruise control to stop working. The ABS light did illuminate, but then it went off. Also, back in may, while driving 30 mph, the vehicle began to fishtail. When the consumer arrived home and inspected the vehicle, he discovered the rear axle had cracked. The consumer removed the axle and discovered it was hollow and had rusted from the inside out.

- Johnstown, PA, USA

problem #62

Aug 012010

Windstar

  • 71,000 miles
Red brake light and yellow ABS light came on while driving. It suddenly decreased in its braking power and resulted in a minor bumper to bumper crash at a traffic light. Luckily no major damage was done and no one was injured, only small stretch marks on my front bumper. The other persons car was ok and we went on straight back home shaken and afraid the whole ride back. This vehicle has already had the company friendly (not consumer friendly) recall NHTSA campaign id number: 09V399000. This seems to have made the problem worse though. The dealer says it is a common problem with the Windstar and there is no recall for the ABS system and could cause braking distance to decrease and advised me to have it repaired immediately as it is a safety hazard!!!! the government and ODI got right up on Toyota for not being able to stop and not Ford!! this must be recalled and fixed immediately!

- Johnson City, TN, USA

problem #61

Jul 162010

Windstar

  • 72,000 miles
I took my 2002 Ford Windstar van to bob bell Ford in glen burnie, md in May 2010 for the recall #09S09. I had been experiencing ABS, brake and trac control lights coming on and staying on thru duration of ride. They supposedly repaired the part (recall 09S09). On July 16, 2010 I was driving when all of the sudden the same lights, ABS, brake and trac. Control came on my dash board. I arrived at my destination and parked van. Later I had an appointment to go to when I got in van, no warning light were on the dash board. As I drove probably 3 blocks all of the sudden the brake fluid low light came on. I drove another block and parked the van. I went inside and when I came out there was brake fluid all over the ground that had leaked out of the van. I got the van to my local auto repair shop and was told that he thought the master brake cylinder was leaking, so I had it replaced (not knowing that this was related to the recall #09S09). When I got the van back, I drove it not 4 blocks and then all of the sudden the same three lights came on, ABS, brake and trac control. The same lights that would come on all of the time before I took the van into Ford for the recall repair. I contacted bob bell Ford of glen burnie, md and told them that I was having the same problems that I had before I had brought the van in for the recall repair, with the lights coming on and I was told that the recall had nothing to do with ABS, brake or trac control lights coming on, but that I could bring it in, but that this problem did not sound light anything related to the recall 09S09, now I know that this is not true, and I will be taking the van back to bob bell Ford tomorrow, but I am definitely still have problems with the vehicle.

- Halethorpe, MD, USA

problem #60

Jul 132010

Windstar

  • 110,682 miles
The ABS warning light comes on frequently which stops the ABS from working per the Ford dealer. A brake light warning light also comes on, but per the Ford dealer the brakes are not affected. This problem appears to be related to Ford recall no. 09S09. The Ford dealer wants me to spend $800 to replace the ABS module. I think Ford should be paying for this replacement since leaking oil from the speed control deactivation switch (scds) (Ford recall no. 09S09) lands on the ABS module and connector.

- Saco, ME, USA

problem #59

Jul 132010

Windstar 6-cyl

  • 66,500 miles
On 12/09/09 I had the recall 09S09 speed control campaign recall performed at feduke Ford @ 2200 vestal parkway E. vestal, NY 13850 on my 2002 Ford Windstar. After the recall was performed I am experiencing very frequent ABS/brake light indicators on the dash warning light system. The van was taken back to feduke Ford for diagnosis on 07/15/10. The result of the diagnosis was a faulty ECU relay that is built into the electronic control unit. Said repair estimate was approximately $842. With the ABS /brake warning lights on I do not have ABS brakes. These lights are on frequently and this is my family vehicle. I have done online research and have discovered this is a very common problem with these vans. My wife and children use this van and I am very concerned that this issue is not being corrected by Ford since this is such a common problem/defect. During the week prior to 07-15-2010 I had to stop quickly for backed up traffic on sr 434 and since I had no ABS my braking distance was increased and the overall braking ability of the van was not what it would have been had the ABS system been functioning properly.

- Vestal, NY, USA

problem #58

Jul 142010

Windstar 6-cyl

  • 140,000 miles
Recall 09S09 was performed on my 2002 Windstar. The speed control was not working before this recall. It was working now. A day or 2 later the orange ABS light came on. The brakes seem to work ok for a while, now it seems that the brakes are erratic in pedal pressure and stopping distance.

- Northfield, NH, USA

problem #57

Jul 272009

Windstar

  • 90,134 miles
1. normal driving although problem increases with warmer weather. 2. ABS and brake lights illuminate consecutively and ABS brake system deactivates increasing stopping distances despite fusible link installed by local Ford dealer under NHTSA campaign id number : 09V399000 3. Ford dealer and independent shop scan code C1185 however parts replacement does not remedy.

- Fernley, NV, USA

problem #56

Jul 152010

Windstar 6-cyl

  • miles
We have a 2002 Ford Windstar. We were at the dealership today for an oil change, new fuel filter and tires rotated. Our van was one that was recalled for the cruise control. We took it in when were notified and about 2 weeks after the recall our cruise control stopped working. Last fri. Our ABS light came on and then it suddenly went out. We had to have a new axle put on our van in may,2010 due to the axle cracked. We thought maybe the light came on because of having new brakes put on when we installed the new axle. We had the Ford mechanic check this out and he told us that the ABS is leaking, but this has nothing to do with the cruise control. If this is leaking and the cruise control won't work because of it leaking isn't related to the recall?

- Johnstown, PA, USA

problem #55

Apr 012010

Windstar

  • miles
I have a Ford Windstar 2002. Its ABS and brake lights come on during summer. In the recall last year, a Ford dealer changed the deactivation switch on the car. But after that, I still have the same problem: In warm weather, ABS and brake lights come on while driving.

- Kansas City, KS, USA

problem #54

Jun 152010

Windstar

  • 122,000 miles
Brake light (red) and ABS brake lights (yellow) stay on. I went to replace fuse #10 and it keeps blowing out. Speedometer and odometer do not function. Cruise control does not work. A/C does not work. The O/D light flashes after about 30 seconds after the vehicle starts and continues to blink until the vehicle is shut off. I took it into a Ford dealership today to have them perform the 09S09H recall and it did not change anything. All issues seem to be associated with this 'leaker' scds that was replaced, but that caused further damage to the ABS ECM unit causing it to fail.

- Jefferson, OR, USA

problem #53

Jun 152010

Windstar

  • 132,512 miles
I was driving home from work when the low brake fluid light came on. I was headed to pull over when the dashboard went crazy. Said that the ABS was bad, right brake light needed to be checked, traction control error, check transmission, mileage was gone only --------- listed, A/C stopped working, said fuel data computer error, speedometer was out. I am taking it to Ford tomorrow to have the vehicle speed control replace and I believe this is what is causing this problem. The brake fluid may be leaking on everything because I did small a burning smell.

- Norfolk, VA, USA

problem #52

May 272010

Windstar

  • 27,357 miles
I have a 2002 Ford Windstar. There was a Ford recall #09S09B to correct the ABS/brake light issue. I went to a Ford dealership in my area on 05/27/10 to have the matter corrected but after I left the dealership, I still have the same problem. I am driving this vehicle with fear since the problem has not been corrected and it can result in a fire.

- Hamilton, NJ, USA

problem #51

Jun 082010

Windstar 6-cyl

  • 84,495 miles
The ABS light on the dashboard of my 2002 Ford Windstar mini-van is on all the time. The Ford dealer told me that I would have to replace the ABS module for a price of $750 plus labor to correct this. Then I received a letter from Ford stating a recall involving the cruise control mechanism was needed to make my Windstar safe from a possible fire. I had Ford do the no-cost fix which amounted to a jumper wire with a fusible-link. However, this did not fix the existing ABS problem. Now, my speedometer is not functioning properly. I have read up on this problem and find that many Windstar mini-vans manufactured between 1999 and 2003 have had similar problems and they all are related to the ABS system. I believe that Ford should completely fix these problems and owners should not have to pay an amount exceeding $1000 to do so. These problems were apparently inherent in these model years and repairs or replacements should be the responsibility of Ford, not the vehicle owners. I can still drive my Windstar but will have to have the speedometer problem fixed at a minimum (if that is possible singularly). Not having the ABS problem fixed may lead to further complications, but I cannot afford these costly repairs at this time.

- Lake Stevens, WA, USA

problem #50

Apr 262010

Windstar

  • 90,000 miles
Brought vehicle into Ford for NHTSA campaign id number: 09V399000, NHTSA action number: EA08021. Vehicle still getting a hot, burning smell. ABS and emergency icons still come on at various times lasting for hours or days then shutting off. Drives rough with a distinct "chugging effect" like it is going to stall. Complete tune up has been done including replacing spark plugs, intake valves and seals. Burns oil at a slow rate (approx 1/4 litre every 1 1/2 months) the ABS/emergency lights come on at least once a week and the "chugging" and burning smell is every time you drive it. The recall work was done and we were told the scds did indeed leak and personal research reveals that then the ECM connector needs replacing which Ford refuses to do for us.

- Vernon, British Columbia, Ca, 00, USA

problem #49

Mar 152010

Windstar 6-cyl

  • 90,500 miles
Acts like dying but surges forward with brake on.

- Sullivan, MO, USA

Read the next 20 complaints »