really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
4 / 0
Average Mileage:
63,149 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 GMC Acadia:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #16

May 072014

Acadia 6-cyl

  • 73,940 miles
I have needed to replace 7 low beam headlamps on my GMC Acadia since 2011. This week both low beam headlamps went out in a 24 hour period. Replacing the headlamps is a very expensive item due to the labor involved (removing the front wheels and wheel wells). This costs anywhere between $150 to $250 each time. I consider this a safety issue since this happens so often. This last event happened at night requiring us to drive home without any low beam headlights.

- Hoffman Estates, IL, USA

problem #15

Apr 012014


  • 176,531 miles
The contact owns a 2009 GMC Acadia. The contact stated that the headlights alternately failed. The vehicle was taken to the dealer. The technician diagnosed that the headlight needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was 176,531.

- Adrian, MI, USA

problem #14

Nov 112011


  • 75,000 miles
Driving down the road and notice a deer. Speed limit was 55, so we had slowed down to about 45. Deer crossing in front of us, and we almost come to a complete stop (about 10-15mph). We hit the deer on the passenger front. Get out of the car to assess the damage, and notice a fire under the grill and headlights. Air bags had deployed. Everyone evacuated the vehicle, and it was a total loss.

- Crofton, KY, USA

problem #13

Jan 152014

Acadia 6-cyl

  • 55,822 miles
Passenger side low beam headlight failure. Replaced by recall in 2012. Now driver side low beam operates intermittently. Probably needs same repair - but recall has ended.

- Beverly, MA, USA

problem #12

Apr 142013


  • 21,000 miles
The contact owns a 2009 GMC Acadia. The contact stated that upon activation, the passenger rear turn signal failed to operate. The vehicle was taken to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 21,000.

- Milton, WI, USA

problem #11

Mar 302013

Acadia 6-cyl

  • 28,240 miles
Passenger side low-beam headlight failed. Upon inspection, it appears the light socket itself has melted and caused the wiring shielding to melt as well. Attempted replacement of the bulb resulted in the socket housing crumbling in my hands. The dealer claims it will cost upward of $500 to change my lightbulb. This is outrageous and clearly the fault of GMC, who seem to have purposely designed these bulbs to overhead their housings, melt, and be almost impossible to change without taking the vehicle to the dealer. I want GMC to pay for new wiring and illumination.

- Dumfries, VA, USA

problem #10

Jan 222013

Acadia 6-cyl

  • 45,000 miles
The daytime running bulbs next to the headlights overheated and melted the back of the housing that the bulb socket mounts in the back of the headlight housing. Obviously there is a design defect in the socket/harness that is causing overheating. There is a technical service bulletin on this for 2009 Acadia and other makes with the same design but this is a safety issue as it can cause a fire and also the lights can short out. The bulletin is #10-08-42-001: Low beam headlamp bulb diagnosis/replacement (inspect bulb and connector) - (May 14, 2010). This needs to be recalled.

- Cypress , TX, USA

problem #9

Sep 062011


  • 115,000 miles
I entered approximate date that I first reported to the dealership the condition of the leather seats. The leather seats are pealing. The sun visor broke off from the mirror. The console was pealing. I reported these before that time, but had to wait until the gentleman at the dealership was available. I was not pleased with the way he treated me. He acted as if I was not smart in reference to my problems and was blaming it on wear and tear. Also I now have a headlight that has moisture in it. The dealership checked it for leaks and none were found, so how does that happen. I just had recall on light, but was inside the light. Now this is how I feel about that. It is me and my granddaughter and she was 12 when I purchased the vehicle. We used it for day to day travels and traveling. I have been and continue to be very careful and so does my granddaughter, with the way we take care of this vehicle. I am so disappointed in the fact that it was not taken care of properly. I never heard from the district representative regarding these problems and he told me she/he would get with me. GMC contacted me and the dealer several times and now it is still the same. GMC has really failed in their job in working with customers with problems.

- Mer Rouge,, LA, USA

problem #8

Feb 232012


  • 94,000 miles
The contact owns a 2009 GMC Acadia. The contact inspected the vehicle and noticed the driver's side headlight exhibited a large accumulation of water which resulted to condensation inside of the headlight lens. The vehicle was taken to an independent mechanic who stated to the contact that the driver's side headlight would need to be replaced. The vehicle had not been repaired. The manufacturer was notified of the problem. The failure mileage was 94,000.

- Lawrenceburg, TN, USA

problem #7

Nov 192011


  • 50,000 miles
The driver side low beam headlight went out. When replacing the light bulb found that the wiring connector was partially melted and one of the wires was hanging out. The insulation on that wire was also melted off so bare wire was exposed. The original bulb also had a burnt spot where the connector attaches.

- Plainview, NE, USA

problem #6

Nov 142011

Acadia 6-cyl

  • 48,000 miles
Driver side low beam headlight bulb went out. Purchased bulb to replace myself, but discovered harness was burnt. I then took to shop to have harness replaced. They told me it looked like something that should be a recall and told me to report and keep receipt of cost to replace. Now I am concerned about the left bulb and wonder if I should go ahead and pay again to get that replaced for safety precaution.

- Leander, TX, USA

problem #5

Oct 262011


  • 60,000 miles
Wiring harness to passenger side low beam headlight is defective. Thought bulb was out but after inspection found the wiring harness plug had completely melted where plugged into bulb. One wire was just hanging and could see burn marks where it had been arcing as it bounced around. Could definitely have caused much bigger problems than driving with one headlight I.e. fire, shorting whole electrical system, and on and on. This is a very big safety concern. These were the oem headlights not aftermarket bulbs that pull more current so should not have melted the harness plug.

- Wall , TX, USA

problem #4

Oct 172011

Acadia 6-cyl

  • 38,000 miles
At approximately 38,000 miles on our Acadia, the passenger headlight appeared to fail. Upon reconnecting the headlight, I found it would work intermittently. Upon further inspection, I found the wiring connector to the low beam bulb to be melted and cracked. This appears to be a very common problem as I am a member of an online community at www.acadiaforum.net. many owners have reported this same issue and it is also a common issue with sister vehicle Saturn outlook. As these bulbs can fail at any time I think it would be in the best interests of the consumer to have these wiring harnesses replaced either in a recall, or a tsb. What would happen if the bulbs failed at night while negotiating a curve? replacing the harness is a huge expense to the owner if their vehicle is no longer covered under warranty. This is a substandard part and a huge safety hazard. Please help.

- Lakeville, MN, USA

problem #3

Aug 232011

Acadia 6-cyl

  • 43,578 miles
Exterior lighting- drivers side headlight not functioning. Found burnt wiring harness and connector.

- Spring Grove, IL, USA

problem #2

Nov 032010


  • miles
I bought the Acadia new in 2009. At 15K miles cd player turns on at night by itself and runs battery completely down had to go buy a battery charger to get the car started you can't move the car when the battery is dead, a re program fixed the cd player. 35-40K miles dvd player will not work, re program did not work, dealer replaced dvd player. 40K miles water pump went out, 40 K miles wheel alignment went out and wore the front tires to the cord, no mention of compensation for two new tires at a cost of $500. 10K miles further another set of tires had to be replaced at the same cost, this is after dealer wheel alignment,5 K miles more and the alignment had to performed again. Just checked again at 5 K miles more and tires are starting to feather again. At 60K miles one of the driving lights went out. The dealer wants over $100 to replace the bulb, seems as though the front end needs to come off to replace a lightbulb that used to cost a few dollars. The paint has started to peel off the buttons that control the air conditioner fan. The gas mileage is not as advertised. I was told that after 10K miles it would get better, that was 50 K miles a go. Over all this car is a real expensive pile of crap. I would not recommend the Acadia to any one.

- Los Lunas, NM, USA

problem #1

Apr 072011

Acadia 6-cyl

  • 39,563 miles
Drivers side headlight not functioning. Found burnt wiring harness and connector.

- Fort Worth, TX, USA