really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,863 miles

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« Read the previous 20 complaints

problem #64

Apr 102014


  • 82,200 miles
Our 2009 GMC Acadia's power steering locks up at low speeds. This happens randomly and typically always when the wheel is turned. Once the wheel locks it remains 'stuck' for a little over 1 second. While the wheel is 'stuck' it cannot be turned. This is a very common complaint on this vehicle and creates an very dangerous driving condition. A mechanic has diagnosed this issue as a faulty rack and pinion. The mechanic also claimed that this is very common on these vehicles. I was shocked the first time the wheel became stuck while I was driving; it instantly sent me in to a panic. There needs to be a recall on this vehicle.

- St. Louis, MO, USA

problem #63

Aug 162014

Acadia 6-cyl

  • 110,000 miles
My wife drives this car. She and my son who had borrowed it claimed that "the steering isn't working properly". on 16 August I was driving the vehicle and attempted to make a right turn into a side street. As I was doing so the power steering failed and I was unable to negotiate the corner without crossing into the on coming lane. I was traveling at about 3-5mph. At that moment a car approached in the adjacent oncoming lane and to avoid hitting that vehicle I hit the breaks suddenly and stopped the vehicle. I was able to complete the turn after the other vehicle moved on from the stop line and (conjecture) I was accelerating. Since that incident I have driven the vehicle and have had numerous similar incidents - today's date is 8/17/2014..

- Galveston, TX, USA

problem #62

Jun 172014

Acadia 6-cyl

  • 63,000 miles
The steering column randomly locks at speed while turning. Locking column caused impact to curb while driving vehicle.

- Knoxville, TN, USA

problem #61

Jun 012011

Acadia 6-cyl

  • 20,000 miles
Sudden loss of power steering assist, close call as I veering to avoid oncoming traffic thru an intersection. Dealer acknowledged the failure and repaired at the time. Car had 2 additional steering component failures requiring major repair. Most recently, August 4th, 2014 my 18 year old daughter was driving and lost power assist. She was able to coast to a stop without incident luckily. Dealer confirmed another pump failure. This isn't the radio, or tire noise or a normal wear and tear item. Power steering pump and system needs to last the lifetime of the car as it's a critical item central to safety and controllability of the vehicle. I am available for any additional information I can provide as needed. Thank you

- Old Bethpage , NY, USA

problem #60

Apr 072014


  • miles
We drove 5 hours to get our Acadia. Only to realize the very next day less than 24 hours the steering wasn't working right. If parked or at low speeds it is as if it has no power steering. This makes it pretty much impossible to get out of any right spots, parking spots & it literally impossible to parallel park. This issue has only gotten worse. I have researched online and have seen tons of complaints of this same issue and is stating the ones who did have the issue fixed it was the rack and pinion which cost $1400-$1700 to fix! therefore a recall needs to be made of this issue due to faulty assembly before someone gets injured!

- Raceland , KY, USA

problem #59

Jan 062014

Acadia 6-cyl

  • 68,000 miles
My Acadia began having power steering issues. I checked the power steering fluid, but the level was fine. The problem got increasingly worse until it was to the point that I could hardly turn the car at times. This is a dangerous situation as I would have easily hit other cars going around corners, etc. This is a serious issue as all the people I know that own Acadias, have the same power steering issues. This is clearly a widespread and possible accident-causing problem. I believe this should be considered for a recall because of the danger involved in not being able to control this car when the power steering is out.

- West Bend, WI, USA

problem #58

Jul 012014


  • 50,000 miles
I have a 2009 Acadia slt2. I was entering the highway and accelerating when the car would not increase in speed as I was merging onto the highway. I was nearly hit by a semi-tractor trailer truck. The same problem has occurred multiple times after this. I have taken the car in for service and was told by a GM authorized dealer that they could not replicate the issue and they replace a coil. The car still does the same thing intermittently. This car has had other safety issues, like water leaking into the cabin and nearly shocking me while trying to drive.

- Stow, OH, USA

problem #57

May 312014

Acadia 6-cyl

  • 35,000 miles
As my wife pulled out of the driveway, she heard a "clunk" noise, and she had to apply a lot of effort to straighten out the vehicle. My wife has stated that this is almost a common issue with the steering and many times she has to use a lot of force to steer the vehicle in a straight line. We took the vehicle to the dealership who stated that this is a common occurrence and that it would cost $400 to repair this problem. We declined the repair and felt that this was as safety issue and that it should be repaired without any costs to us. We have filed a complaint with the General Motors company however we have only received a form type E-mail indicating that our complaint is in their files. We have also information from other web sites that this is a common issue, however nothing has been done at a federal level. We only have 35,000 miles on this vehicle and now we are really afraid to take any kind of long highway trips for fear that this would happen at highway speeds and that this may result in serious injury and or death of ourselves and our loved ones. Please advise as to what other actions we can take to resolve this safety issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Littleton, CO, USA

problem #56

May 282014


  • 48,000 miles
I have had the car for 1.5 years, the power steering went out making it impossible to get the car out of parking spots or even turn at a light. The transmission went out, the ignition went bad, the steering column went out. The car has been recalled 6 times & in the shop countless more. Serious problems with Acadias.

- Castle Rock, CO, USA

problem #55

Jun 182014

Acadia 6-cyl

  • 90,004 miles
The vehicle has slowly become harder and harder to steer at low speeds and low RPM. After some research, the power steering on the Acadia seems to be a very common problem that has not been recalled. I fear that if this issue gets worse and starts happening at higher speeds, an accident could occur. Currently, the problem is only obvious at speeds between 0-25 mph.

- Imperial, MO, USA

problem #54

Apr 092014

Acadia 6-cyl

  • 130,000 miles
The power steering quits at slow speeds or slowing down to make a turn. Becomes like a manual steering that suddenly becomes hard to turn the wheel. Happens in both forward and reverse. Makes it difficult to get out of parking spaces. Also difficult to stay in proper lane when making a corner turn, have to fight the wheel.

- Johnston, IA, USA

problem #53

Jun 092014


  • 58,700 miles
Incident (first big symptom): Braking and slowing to yield sign from offramp/ steering felt as if ignition turned off and car became much less stable in steering with a stiffening and rattling/tapping noise somewhere just left to the center of the steering wheel. Once trying to turn realized there was no power, thought the engine had stopped running and then hitting the gas the steering suddenly pops back into assist. This is a very unsettling first occurrence that I see on multiple internet sites has been happening since at least 2011 in many different versions of this chassis. It would have been nice to have known this before two things: 1. before I had my four daughters and the neighbors kid in my car to put at risk of killing them ( GM shame on you as you this problem exists for 4 years) 2. before the warranty was one month out of contract. The dealer states this is "unusual to them', they have not heard of it happening and do not think it is unusual that a vehicle with only 58000 miles on it has the entire steering pump, gear, and rack assembly blow seals. Repair costs are quoted at $2000. Need to replace rack, pump and something else. Additionally, there are 56 posts relating to steering alone. Some of us driving these vehicles feel that being able to have a chance of piloting the car safely may be important. I used to think my dad was silly when he would say something is a poor design, but did the engineers actually do any testing on these vehicles" do you test the problem or just keep saying it's not happening" thank goodness this is all low speed and no one has died yet ( at least that we know of).

- Fort Wayne, IN, USA

problem #52

Apr 242014

Acadia 6-cyl

  • 105,000 miles
I was making a turn at a curve and the steering seemed to lock up. I braked hard to stop before running off road. Steering wheel kicked as I tried to straighten the wheels, then started working again. The steering has gotten worse over the last few weeks making turning difficult at almost any speed. It is intermittent and comes especially at slower speeds. I have not been able to get it to the dealer yet.

- Hot Springs Village, AR, USA

problem #51

Jun 012014

Acadia 6-cyl

  • 70,623 miles
Loses power steering at low speeds such as pulling out of a parking area or any time low speed. Very hard to turn until you accelerate.

- Independence, MO, USA

problem #50

Nov 062013

Acadia 6-cyl

  • 72,178 miles
TL * the contact owns a 2009 GMC Acadia. The contact stated that while driving at various speeds and when making a turn, the power steering malfunctioned making it extremely difficult for her to maneuver the steering wheel. The vehicle was taken to the dealer. The technician diagnosed that there was a leak in the power steering gear. As a result, the pump and steering gear needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 72,178 and the current mileage was 80,000. Updated 08/11/14

- Vineland, NJ, USA

problem #49

May 302014

Acadia 6-cyl

  • miles
Acadia has become increasingly difficult to turn both left and right. My wife can't drive the car anymore because she can't turn the steering wheel enough so that she can park at work. Really dangerous and scary.

- Rochester, NY, USA

problem #48

May 122014

Acadia 6-cyl

  • 55,134 miles
While driving I lose power steering, whether it's 10 miles per hour or 50 miles per hour. Difficult to turn while driving. It seems to have gotten worse over the last few months and the power steering makes a noise while moving the steering wheel. Upon recovery of the power steering, I nearly lose control from overcompensation for trying to turn the wheel with all my strength. Extremely dangerous and unpredictable. There are too many complaints with GMC and the NHTSA to continue without a recall.

- Kansas City, MO, USA

problem #47

May 062014

Acadia 6-cyl

  • 73,000 miles
This is an intermittent problem where the power steering goes out while the engine is at low RPM. Typically at lower speeds, but makes it unsafe to steer when it happens. However, if you are exiting a freeway with gas off and engine idling it is difficult to steer when/if it happens. This is a common problem for this vehicle and saw that there is a class action lawsuit against GM for this. I hope they GM recognizes this and turns into a recall as this car has had many safety related issues.

- Shelby Township, MI, USA

problem #46

Apr 232014

Acadia 6-cyl

  • 101,000 miles
Over the last year the turning on my Acadia while at slow speeds has gotten progressively worse. This especially happens at lower speeds, but I have always been able to complete my turn. In April it finally got worse where I needed "brute force" to make a turn and I almost hit another vehicle. At this time the automobile is an "accident" waiting to happen and I will not let my wife or daughter drive it anymore. I have taken the car to my mechanic and he has replaced the power steering pump and rack and pinion and the problem still continues!!! he does not know what else to do! I see that there are many other out there having the exact same problem. GM needs to find a solution to the problem and fix it!! this is a 45K car and these types of problems should not exist, and if they do, they should be handled by GM promptly. I am planning on filing a lawsuit as soon as I find a lawyer familiar with these GM issues.

- Austin, TX, USA

problem #45

Dec 302013

Acadia 6-cyl

  • 99,050 miles
Replaced steering pump, two days later replaced steering pump again. The issue is that at all instances of no acceleration the steering becomes uncontrollable. However pressing the accelerator restores power steering. At times there was also cases where the steering would not cooperate when entering a freeway when not accelerating.

- Appleton, WI, USA

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