10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,415 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #19

Nov 072017

Sierra 1500

  • miles
Takata recall - we received notification of the recall but have yet been contacted or able to have the bags replaced. Hearing of multiple deaths, is my car safe to drive?

- Simi Valley, CA, USA

problem #18

Nov 022017

Sierra 1500

  • miles
Airbag recall

- Savage, MN, USA

problem #17

Aug 132017

Sierra 1500

  • miles
Dash has cracked from the passenger side airbag to the front of dash cap and along instrument cluster to the front of dash cap. This can easily cause a problem should the airbag go off. At this point I believe the center of the dash would shatter sending shrapnel to every direction inside the truck should the airbag go off or a collision. For me to replace this is going to cost $1000 this is GMC's responsibility for poor engineering and poor quality. They should fix this before someone gets seriously hurt or killed! I shouldn't have to spend $1000 on a $60,000 truck because the dash isn't supported properly to keep from falling apart. Besides, why spend $1000 on a new one when it's just going to crack again. Structural flaw!!

- Lebanon, MO, USA

problem #16

Jul 012017

Sierra 1500

  • 37,000 miles
Dashboard surrounding airbag and instrument cluster is cracking and essentially disintegrating. If my airbag deploys or I'm involved in a collision these sharp plastic fragments will become a safety hazard. This truck has 38K miles and is in otherwise pristine condition with zero scratches on the interior parts aside from these dash cracks. The plastic is protected every three months at least with aerospace 303 and protected from sunlight when not in use. This is not a maintenance issue, it's a structural defect. Thousands of these vehicles are affected.

- Wichita, KS, USA

problem #15

Feb 212015

Sierra 1500

  • 51,000 miles
Dash has cracked around passenger safety bag.

- Autryville, NC, USA

problem #14

Jul 092017

Sierra 1500

  • 84,000 miles
There is a crack on the dashboard right beside the passenger airbag on the inboard side. As the driver, I am worried that a shard of plastic could explosively tear through my skull, killing me, in the event of airbag deployment. GMC needs to fix this potentially dangerous problem before someone gets killed!!!!

- Gulf Breeze, FL, USA

problem #13

Jan 102013

Sierra 1500

  • 1,600 miles
$17,000 worth of damage on my GMC all airbags went off minus the driver side steering wheel airbag. Was on cruise control at 75 miles per hour fell asleep at wheel ran into the barrier wires. Damage all over the truck 360underneath the truck luckily nobody was injured except for my own body. I lost consciousness the onstar woke me up and I crawled out of the wreckage meeting the highway patrol. It's been just over four years I'm still feeling the effects of the injury.

- Phoenix, AZ, USA

problem #12

Apr 152015

Sierra 1500

  • 30,000 miles
The dash is cracked, there are two cracks where the air-bag is, which could possibly interfere with the deployment of the air-bag. This problem is widespread and involves several models and several years. I contacted the dealership and also General Motors and they refuse to do anything to fix it. Several people replaced their dashes at their expense only to have those crack also.

- Reidsville, NC, USA

problem #11

Dec 282016

Sierra 1500

  • miles
Dashed cracked near air bag

- Trenton, GA, USA

problem #10

Jan 052017

Sierra 1500

  • 91,200 miles
Dashboard has cracked in multiple places. In a crash or airbag inflation, loose shards of dashboard plastic may become hazardous flying debris or they may puncture and/or cut the airbag preventing proper airbag inflation and decreasing the airbag's effectiveness.

- Palmetto, FL, USA

problem #9

Nov 282016

Sierra 1500

  • 50,400 miles
Takata recall: A crack has appeared on the dash leading to the air bag on passenger side! my concern is that this may affect deployment of the air bag, and or cause pieces of dash to become shrapnel!

- Edmond, OK, USA

problem #8

Oct 202016

Sierra 1500

  • miles
Dashboard cracking around airbag on passenger side and instrument panel on driver side. The thin brittle plastic may be a hazzard with an airbag deployment.

- Old Hickory, TN, USA

problem #7

Jul 082016

Sierra 1500

  • 15,200 miles
Dashboard on passenger side airbag is cracking.

- Baltimore, MD, USA

problem #6

Aug 012016

Sierra 1500

  • 50,423 miles
There are 4 cracks in the dash of the truck and 1 on the corner of the passenger side airbag my concern is if the passenger air bag deployed it could potentially send plastic flying projectiles and cause bodily injury or worse loss of vision. GM has not had a recall because they claim its not a safety concern but there must be a test performed in order to raise a safety concern or wait till someone gets hurt

- Pasadena, TX, USA

problem #5

Jul 082016

Sierra 1500

  • 50,200 miles
Dash is cracked around passenger air bag

- Autryville, NC, USA

problem #4

Jun 082016

Sierra 1500

  • 73,000 miles
Dashboard cracked over instrument panel and airbag side.

- New Roads, LA, USA

problem #3

Aug 262016

Sierra 1500

  • 30,000 miles
This truck is four years old, has 30,000 miles, is garage kept (never parked in the sun) and the dash has cracked near the air bag area. I am concerned the deployment of the airbag could be affected by the cracked dash.

- Tallahassee, FL, USA

problem #2

Jul 282016

Sierra 1500

  • 51,000 miles
I noticed getting into my truck today that I had cracks in my dash in two spots. One crack is above my instrument panel on the drivers side and the other is on the passengers side, running to where my passenger side airbag deploys from. After doing some research online this appears to be a trend that has affected other GM owners. I'm concerned that if the airbags were to deploy either they'd cut into the bags causing them to not deploy properly, and/or, send shards of sharp plastic flying through the vehicles cabin--both situations could have serious/catastrophic consequences.

- Shalimar, FL, USA

problem #1

Feb 062016

Sierra 1500

  • 12,500 miles
Interior upper dash cracked at 11,000. Always garaged. Known issue with '07-'13 GM trucks. Potential damage to passenger air bag upon inflation. Due to sharp corners on crack the airbag could be damaged or become inoperative due to a puncture upon inflation.

- Olive Branch, MS, USA