I was turning off of a main thoroughfare into a restaurant parking lot and lost the ability to steer my vehicle for a few seconds. The steering finally recovered so I could make the turn. I took the vehicle to GMC to repair on 9/21/2018. My steering had already had a recall in 2017 in which they did a software update. One year, 9/11/2018, later, I lost the ability to steer. The service advisor stated they had another customer in the week before with the same issue. He also stated they had received an internal memo about the issue and the fix was changing out the battery cables. They charged me over $800 for this repair. Based on the information I was given about the internal memo and the other customer with the same issue, I feel this should be a recall. I contacted GMC about my concerns; the cost of the repair and the dangerous situation of losing steering. Annabelle with GMC basically said there were a lot more dangerous issues reported. It seems the vehicle issue has to result in an accident or death before they will take it seriously.

- Bartlett, TN, USA

When driving the truck after extended periods of time (I.e. 1 hour or more) the vehicle will flash a stabilitrak warning and then power the vehicle off. This happened while my son, girlfriend and I were on a trip to Florida driving 70 mph down the interstate. I took to a dealer and they informed me that the battery cables were loose. 4,000 miles the truck has done this episode again and the dealer now tells me that I need to replace the electronic rack and pinion on a truck with 65K miles with a cost of over $3K. There are numerous examples of this happening with trucks just like mine and GM isn't responsible? hard to fathom that in the 5 vehicles I have owned, not once have I had to replace a rack and pinion and the newest vehicle that I have every owned has this issue.

- Fairview, TN, USA

My truck.was.fixed.once for the sterring and is still.cutting out its.so.bad that its shutting the hole truck down.in the.middle.of the road an.on the highway or when U go to speed up it cuts out N the streen comes tight

- Rutland, MA, USA

The contact owns a 2014 GMC Sierra 1500. The contact stated that the electronic power steering failed, which caused the steering wheel to jerk violently to the left when turning right. The dealer (wiers Chevrolet Cadillac GMC, 416 S halleck St, de motte, in 46310, (219) 987-5555) indicated that a software update would not provide a permanent remedy; therefore, the manufacturer approved the replacement of the electronic power steering assist. In addition, the vehicle failed to start and stalled several times without warning. The vehicle was taken back to the dealer who was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.

- Hebron, IN, USA

Horrible grinding noise low speed rotating of steering wheel. Sounds metal on metal grinding and clunking, dragging across ridged plate doing parking lot and backing maneuvers. Took to dealership. They said had no trouble codes, but does have internal failure of drive components noted. Scheduling for warranty replacement currently. Metal on metal grinding crunching noise. Entire steering rack needs replacement. Truck only has 79877 miles. It is definitely faulty. Other than that, awesome truck and love it. Everything else works perfect.

- Defuniak Springs, FL, USA

The contact owns a 2014 GMC Sierra 1500. While driving 70 mph, the vehicle stalled and the stabilitrak warning indicator illuminated. In addition, the steering wheel and brakes seized. The contact powered off the engine while in traffic. The vehicle was restarted and drove normally. The contact stated that the failure recurred numerous times. The vehicle was taken to covert Buick GMC (located at 11750 research blvd, austin, tx 78759, (512) 583-3411) where diagnostic testing was completed, but no failure code was found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.

- Austin, TX, USA

The truck dies at any moment. Stability track system warning pops up in the little screen and the steering wheel is blocked when this happen. After these to things happens the truck shut down. Sometimes, after a few minutes the truck comes back to normal. This has happened to me for like 10 times in a period of like 15 months. I have taken to the dealer like 6 times and they haven't found the problem. They have change some wires from the battery. They have reprogram the software and nothing I still have the same problem. The truck dies at any moment. All of this happen when I am driving the truck most of the times at low speed and while turning to the left or right except like two times that occurred while I was driving in the highway. The mechanics in the dealer have done all kind of diagnostic that they have but they could not duplicated the problem so the answer that I get every time is that every is fine and that they couldn't duplicated the problem.

- Austin, TX, USA

When the vehicle had less than 10,000 miles I brought it to the dealer to inspect the steering because of a binding/clunking noise while turning the steering wheel at a stop or slow speed. The dealership was unable to locate the noise at that time. Around 17.000 miles, the noise had gotten worse and they were able to locate it and replaced the steering box as well as the rack and pinion steering. Again, a little after 30,000 miles the noise was back but intermittent. The dealership did not hear it and said the steering was fine. Yesterday, with 40,000 miles, the dealership said the steering gear box needed to be replaced again as something is binding inside on the replacement steering box. GM is denying this issue yet my research shows many people with the 2014 GMC Sierra have or have had this problem. The one technician even told me his steering gear box on his 2014 1500 Sierra had the same problem and compley failed. My research shows that this electronic gear box was introduced in 2014 and changed for a different steering box in 2015 models. An apparent acknowledgment of the problem.

- Manahawkin, NJ, USA

While driving down the highway with my 3 year old daughter in the back seat, a warning light for my power steering comes up on my dash and immediately I lose my power steering and have to try to pull my wheel so I can stop on the side of the highway. After turning my truck off and restarting it my power steering comes back and drive it home. I call the dealership and there is a recall for my truck and I bring it in. 2 days after the dealership says they fixed the problem a get the same warning light and lose my power steering again with my daughter in the back seat. I take my truck back to the dealership and tell them my power steering went out again. Not 24 hours after I get my truck back for the 2nd time my power steering goes out again driving down city street. Bringing my truck in for the 3rd time for the same issue, the dealership now says I have to pay them $142 for them to diagnose what's wrong with my truck. Why am I held responsible for an issue GM has known about since 2009?

- Moore, OK, USA

When turning to left, you hear a "thud" in the steering rack and pinion. "thud" occurs either moving or stationary. Occurs during street/highway driving. Have not been off road with vehicle, so no information about occurance when off road.

- Hazard, KY, USA

On making a turn at low speed, my engine has cut out completely. I had full loss of acceleration, power steering, ac, radio. I put the truck in neutral and restart the engine to get to safety. This has occurred 3 times in the last 20 days.twice in city traffic, once on the highway, turning off for gas. The "service steering assist" light appeared. I took the truck for a full diagnostic at a local electric repair shop, for $170. The tech found nothing after hooking my truck to his computer. The day I retrieved my truck from the electrical shop, I stopped in walmart for groceries. My key fob would not lock or unlock my doors. I manually unlocked the truck to determine that the truck would not start at all. No panel/ interior lights, no response in ignition, no automatic unlocking, the truck was completely dead. Roadside service came to tow it, and the truck was jumpstarted from his battery pack. The key fob began to work, unlocking, etc. I towed the truck home. I have VIN checked my truck and there are none but I believe my vehicular failure refers to GM part 573 safety recall 17V-414 regarding the loss of eps. A secondary recall which may apply is GM# 14V26000 re steering linkages, tie rod assembly.as the "steer assist' alert was what I saw. I have the work invoice from the electrical shop, if needed.

- Horseshoe Bay, TX, USA

When stationary or driving at low speeds like those in a parking lot or leaving a stop sign. There is a loud 'clunk' that can be herd and felt about 2/3-3/4 of the way to full lock. It is very repeatable and getting louder.

- Huntersville, NC, USA

While driving my vehicle turns off, stability control comes on and offf on the dic also the drive assist goes off this is very dangerous then is when it looses power

- Dallas, TX, USA

I temporarily had no control over the vehicle causing me to have an accident. While driving down a residential street approaching a stop sign intersection I merged into the center of St to pass a trashcan and in the process of returning to my correct position on the road I suddenly had no steering. Panicking from the loss I pressed my brakes an attempt to bring vehicle to a stop but was unsuccessful because the tires began a slide once noticing the traction loss I proceeded to release brakes and reapply in hopes of gaining traction the brief relief from brakes caused the vehicle to regain traction and while I still have no control over steering, the vehicle jerks towards the right side of the road and the brakes being reapplied the vehicle continues to slide off pavement making contact with stop sign and telephone pole.

- Moss Bluff, LA, USA

During driving, the stability sensors would go off and show up stating stability turned off, or power steering turned off. The voltage on vehicle would suddenly drop from 15 to 9 and then back up. This will usually turn off the interior lights and electronics. I have discussed this with other 2014 Sierra and Silverado owners and they all advised this was occuring on their vehicles. There is a ground wire that was not properly installed under the dash which causes high resistance material to cause electrical issues. During one of my drives to work going 60 mph, the electrical components shut off and caused the engine to stop running. I was able to pull over while coasting on no power and restart the vehicle and it would continue to go. There have been times where the steering wheel would jerk while stationary as well. After many forum discussion this all related back to the ground wire not being properly installed by the manufacturer.

- Oklahoma City, OK, USA

Dec. 11,2017 driving under 20 mph on a local road speed limit 30mph ball joint pulled out of control arm front drivers side. Front wheel fell over caused damage to tire and rim and disabled ABS system by cutting wires. Lucky I was not on interstate 84 going 65 mph in fishkill New York truck could have crashed with other vehicles or caused serious injury to occupants of my vehicle could have caused vehicle to roll over. Dealer claimed never heard of this happening and that I must have hit something to cause the ball joint to pull out of control arm, never hit anything not even a pot hole I am the only driver of this vehicle. Had to replace control arm which holds the upper ball joint which is pressed into control arm. Took dealer from Monday to Friday to complete repairs. Control arm not under warranty repairs cost $936.42. Found many complaints about ball joint and control arm separating on this vehicle online. Driver side front ball joint.

- Hopewell Junction, NY, USA

On or about 4 April, 2017 I experienced an alarm while driving my 2014 GMC Sierra. While traveling between conroe tx and plano tx, I received a warning steering stability. The alarm cleared so I checked my owners manual and it said to take it to a dealer if it didn't clear. I used onstar and had a diagnosis done on the truck. They reported no problems. The next day the truck shut down, in the middle of making a U turn. My daughter thought she had knocked it out of gear but couldn't get it to start until she turned it off and back on. The same thing happened again (this time to my wife) turning into a parking lot. She took it to a GMC dealer to have it checked out. They found a broken gear in the electronic power assist assembly. We heard that our vehicle had a recall # 17276, for problem with the steering. I then took it to the dealer where I bought the truck and had the computer updated to prevent the problem. I then ask for a reimbursement for having to have the steering module and negative battery cable replaced. I contend that, at the time, the cause of the steering problem causing the truck to die. When I ask a technician at mckinney if the recall was for the problem, he said: No that is just to change an error in the computer. Back in April, the only thing they could do to possibly prevent the stalling was to look for something like a power problem. Before I took the truck in I had no indication of power problems and I was never told how the negative battery cable went bad, only that it happens and the truck was out of the 36 mo warranty. I checked on the internet to see if anyone else was having the problem and what the solution to it was? I saw several people were having the problem, but nobody knew what exactly caused it. The consumer requested to be fully reimbursed for the repairs made referencing the recall #17276.

- Willis, TX, USA

2014 GMC Sierra currently with 45,000 miles. Vehicle spent 40+ days at dealership in 2016 for vibration while driving between 69-72 mph they could not fix during 6 different service visits. It was under 3 year/36K mile warranty at the time. Began at 22,000 miles. In Nov. 2017 vehicle began losing power steering at speeds under 3 mph, especially in reverse. Also service stabilitrak light has come on randomly at low speeds. Problem was intermittent but is now becoming an almost daily occurrance. Afraid this will lead to an accident. Several close calls already. Radio has also turned off on its on about 5 times in the last 60 days. It will not turn back on until vehicle is re-started. Related or unrelated, while driving at night and applying brake pedal I notice a 1/2 second dimming of headlights and dash lights before they return to normal brightness. Battery and alternator tested fine by dealership. Dealership says vehicle VIN is not subject to any recalls. Dealership wants me to replace power steering gear for $2,500 which they "think" might fix the problem. Don't want to spend $2,500 without certainty it is the problem.

- Clayton, NC, USA

The first time I was driving down the highway and I hit the brakes and the dic said service stabilitrak and a few other things and I lost control of steering and my cruise wouldn't work for a minute the second time I was driving down the road and I gases on it and the whole truck shutoff and back on but I lost control of the steering again then I turned in my driveway and lost all steering and all power and the truck died I had to turn the key 2 or 3 times and if finally started it lost all power it reset my clock and everything on my radio and dic

- Davidson, OK, USA

The contact owns a 2014 GMC Sierra 1500. While driving 5 mph, the steering wheel seized before the vehicle accelerated. The contact drove the vehicle to wilson county Chevrolet Buick GMC (903 S hartmann dr, lebanon, tn 37090 (615) 444-9642). The contact was informed that the vehicle was included in an unknown recall and it was repaired for free. After the remedy, the vehicle was operable, but the failure recurred in less than 24 hours. The steering wheel seized a second time and excessive force on the steering wheel was used, but the wheel would not turn. There were no warning indicators illuminated. The manufacturer was not contacted. The vehicle was not serviced for the second failure. The failure mileage was 34,941.

- Antioch, TN, USA