10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
30,606 miles

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« Read the previous 20 complaints

problem #29

Sep 012019

Sierra 1500

  • 85,000 miles
The contact owns a 2015 GMC Sierra 1500. While driving various speeds, the power steering suddenly failed and caused the steering wheel to become difficult to turn in either direction. The vehicle was taken to an unknown dealer where it was diagnosed that the power steering module was faulty. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 9-5531623116. The contact was informed that the VIN was not included in NHTSA campaign numbers: 14V719000 (steering) and 14V339000 (steering). The failure mileage was 85,000.

- Holbrook, NY, USA

problem #28

Sep 242019

Sierra 1500

  • 50,000 miles
The contact owns a 2015 GMC Sierra 1500. While driving 35 mph, the steering wheel seized for approximately four seconds and then returned to normal as the electronic power steering warning indicator illuminated. The vehicle was taken to king O'rourke Cadillac (756 smithtown bypass #101, smithtown, NY 11787) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired and the failure recurred three additional times. The manufacturer was notified of the failures and provided the contact with case number: 9-5531623116. The vehicle was currently being investigated by the manufacturer. The failure mileage was 50,000.

- Holbrook, NY, USA

problem #27

Jan 122019

Sierra 1500

  • 33,000 miles
The rack and pinion on the truck has started to click and pop. When I took the truck in they dealer said that the stearing gear in the rack and pinion have started to failed. The truck only had 33,000 miles on it when it started to go bad. Ive looked into this and it seems to be a problem with many more GM truck owners. This happens anytime you turn the steering wheel.

- Eagle Mountain, UT, USA

problem #26

Jul 012019

Sierra 1500

  • 57,000 miles
I only have 57,000 miles on my truck, which is why I am reporting this. The truck turns off completely. I have been going to make a right/left turn and the truck shuts down completely. I have no power steering and limited brakes. This has happened to me twice now. I am lucky enough that I am strong enough to turn the truck without power steering otherwise I would have hit vehicles both times this happened. There has to be some type of electrical flaw that is making this happen. I want to get this resolved before my insurance company has to get involved because I am in a car accident. If this is something the manufacturer takes care of that would be great, otherwise I would just like to know if someone else has had this issue and has found the resolution.

- Paradise Valley, AZ, USA

problem #25

Jun 252019

Sierra 1500

  • 41,000 miles
Intermittently losing power steering. Stability track light comes on for no apparent reason, headlights dim when applying brakes.

- Appleton, WI, USA

problem #24

May 282019

Sierra 1500

  • 40,699 miles
The contact owns a 2015 GMC Sierra 1500. While driving approximately 30 mph, the brake pedal became stuck without warning. The vehicle was towed to martin Cadillac (310-736-2266, located at 12101 w olympic blvd, los angeles, ca 90064). The manufacturer was not made aware of the failure. The contact also received notification of NHTSA campaign number: 18V586000 (steering). The vehicle was not diagnosed or repaired. The failure mileage was 40,699.

- Los Angeles, CA, USA

problem #23

May 022019

Sierra 1500 8-cyl

  • 63,395 miles
All screen shut off while driving, turning right or left the steering wheel kick to the other side and appear a notification on screen "stabilitrack", almost have a accident because I was on a high volume traffic road the problem wet worst after the recall service #N182202780, check other complaint with the same problems: 11118538, 11123815, 11141357,11141855, 11204970,

- Caguas, PR, USA

problem #22

Jan 102019

Sierra 1500

  • 45,500 miles
Vehicle was parked at work. Started the vehicle to go home and backed out of space and that is when there was no steering available. I could only go back. So backed it into another parking space, and had to leave the vehicle until the next morning when I had it towed to the nearest GM dealership. They now tell me that the module is dead and that it will cost us to replace this. Also when replacing the module, if they find the steering rack needs to be replaced, we will be responsible for this as well, on top of labor charges. I had only recently purchased this vehicle 7 months ago. I am very disappointed with the response from GMC in this matter.

- Hadley, MA, USA

problem #21

Nov 262018

Sierra 1500

  • 27,548 miles
The contact owns a 2015 GMC Sierra 1500. While driving 10 mph, the contact pulled into his driveway and heard an abnormal noise coming from the steering wheel. The contact took the vehicle to garber Buick GMC (5255 us-1, fort pierce, fl 34982, (772)467-0835) to be diagnosed, but the cause of the failure could not be determined. The failure recurred. The contact took the vehicle back to the same dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that an investigation would take place to determine the cause of the failure. The failure mileage was approximately 27,548.

- Longwood, FL, USA

problem #20

Jul 132018

Sierra 1500 8-cyl

  • 55,000 miles
The contact owns a 2015 GMC Sierra 1500. While driving at a low speed or while idling, the brake pedal was depressed and failed to engage. The contact stated that the failure was also evident while driving in reverse at a low speed. The vehicle was not diagnosed or repaired. The local dealer and the manufacturer were not notified. The vehicle was not included in NHTSA campaign number: 14V339000 (steering, service brakes, hydraulic). The vehicle was not repaired. The approximate failure mileage was 55,000.

- Red Oak, TX, USA

problem #19

Oct 182018

Sierra 1500

  • 36,100 miles
The contact owns a 2015 GMC Sierra 1500. While the vehicle was stationary, the steering seized. The vehicle was towed to an independent mechanic and the battery was replaced, but it did not correct the failure. Crain Buick GMC of conway (710 South amity road, conway, Arkansas 72032, (501) 542-6045) was made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,100. The VIN was unknown.

- Conway, AR, USA

problem #18

Jan 082018

Sierra 1500

  • 32,500 miles
Vehicle is shutting off at any given speed, ie. 35 mph in town or 70 mph on a highway with oncoming traffic. When vehicle shuts off, loss of all control of the vehicle takes place. No brakes, no steering, nothing until the vehicle randomly turns back on. This is not a consistent occurrence to know when it is going to happen or be prepared for it to happen. I watched my husband shoot across the road into the other lane and almost put the vehicle over a bank one night when it happened. This has been an issue since January 2018 for us, we have taken it to the dealer where it was purchased multiple times for them to tell us they can't duplicate the issue and nothing is coming up in their system for an error code. It has caused a major inconvenience for my family, as we don't dare put our children in the truck leaving the responsibility solely on one parent to Transport the kids to and from daycare. I worry for the safety of my husband on a daily basis.

- Pine City, NY, USA

problem #17

Aug 252018

Sierra 1500

  • 41,000 miles
When making slight left turns, the truck would flash stabilitrak on the display and the steering wheel would automatically pull out of my hands and make the wheels straighten up. The radio would then go dead and then 5 to 10 seconds later the entire truck would turn off. This happened while driving down the road. This happened on 2 separate occasions with no other warnings. I contacted GMC and they have not given me any type of answer or assistance.

- Seymour, TN, USA

problem #16

Mar 232018

Sierra 1500

  • 20 miles
Truck has 3 problems that can put my family's life in danger. 1- sometimes out of nowhere at low speeds when you turn the steering wheel to make a left or right turn the 'stabilitrac' light flashes in the screen and locks and won't let you turn the steering wheel.at this point you have no control of the steering wheel, it locks and bounces back at you and if you keep trying to turn it, the engine cuts off all power and it stalls, just dies. I almost got read ended a couple of times already due to this problem. Just this morning I was making a right onto a local mcdonald's and the steering wheel locked and the engine died on me. I had to quickly turn it on again and keep going.another time it happen as I was merging into traffic. Very scary! problem number two, I think its just a matter of time before the steering wheel locks on me on high speeds. Sometimes when I'm on the freeway, the same chimes come on when I step on the brakes, the center screens goes black, and the same 'stabilitrac' warning comes on the smaller screen behind the steering wheel. I'm afraid to take it on a winding road for fear that the steering wheel will lock on me cause an accident. 3- service brake controller sign and chimes come on ant won't go away. It jus keeps on popping on and on and on and they go away when you turn off the truck, and come on again months or weeks later. I did have it checked at my local dealership.they tested it, sold me new ground and hot wires. It was good for about 4 weeks before the same problems came back again. I did some research on some of the forums and you tube videos and by far I'm the only one with the same problem. Very afraid to cause an accident.

- Duarte, CA, USA

problem #15

Apr 282018

Sierra 1500

  • 32,000 miles
While at low speed and at stops while turning the wheel the entire dash and engine cut off and come back on. The steering also locks up to a point of not turning either way. All incidents happened on a very smooth flat road. This put my life in danger on one occasion while turning on a highway where my entire truck shut off mid turn.I have video of this occurring on my phone if you would like to reach out to me for that. I believe this to be a stabiltrac issue, one of GMC's traction control branding things. I have seen this issue all over google while searching it and it needs to be recalled! I would like to know if this will happen.

- Broken Arrow, OK, USA

problem #14

Mar 302018

Sierra 1500

  • 35,000 miles
When turning or backing up at slow speeds steering is lost or the wheel jerks violently. There are chimes and messages displayed for stabillitrakand anti-theft warning. Message to roll the window all the way down and up will also appear vehicle electrical power is affected. The system seems to keep resetting. All power will be lost and vehicle will not start.

- Racine, WI, USA

problem #13

Feb 032018

Sierra 1500

  • 90,000 miles
Steering electrical assist fightback, driving, turning resulting in no steering-deadly! this can happen at any time while driving. Very dangerous! engine must be shut off and restarted before you can get out of street. Then message reads "lower driver window then raise" before proceeding.

- Duncanville, TX, USA

problem #12

Jan 252018

Sierra 1500

  • 76,000 miles
Electric steering started leaking took it to dealer wasinformed unit has to be replaced at a cost 1660. Dollars truck has 76000 miles

- Fort Smith, AR, USA

problem #11

Oct 262017

Sierra 1500

  • 71,000 miles
Power steering comes and goes, when it goes you cannot hardly steer vehicle. GMC says my truck not covered under recall and wants 2500 to fix problem. Mostly does it in a low speed turn.

- Winter Haven, FL, USA

problem #10

Oct 072017

Sierra 1500

  • 15,000 miles
The contact owns a 2015 GMC Sierra 1500. While driving approximately 35 mph, the steering ability became extremely difficult. The message center displayed "power steering, drive carefully". the contact had to pull over to the side of the road. The contact turned the vehicle off and then proceeded to have it towed to monumental Chevrolet in houston, Texas. The dealer diagnosed that the power steering rack fractured and had to be replaced. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 15,000.

- Laporte, TX, USA

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