10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
313 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 GMC Sierra 2500:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #8

Oct 202022

Sierra 2500

  • miles
I was in an accident on October 20th 2022 while driving home. U had just reached the top of a sharp crest on a two way road. As I started to straighten out the wheels coming out of the turn I noticed my direction was still as if I was turning the wheel. I tried to brake and pressed the brake but it went to the floor and the truck kept going. I collided with the other vehicle and it was a miracle neither of us were seriously injured or killed. We had problem with the steering box about 2 years ago and had to have it towed to the dealership. The other vehicle was a Chevy 2500 with a custom steel flat bed & it slowed me down and I finally came to a stop with the front tires off the road. Neither vehicle alerted onstar & airbags did not deploy. His vehicle miraculously had minimal damage to the cab the majority of the damage was the metal gear box located under the bed in between the cab & tires. It was super scary & left both vehicles disabled.

- Shady Cove, OR, USA

problem #7

Jul 192022

Sierra 2500

  • miles
Service Trailer Brake warning comes on repeatedly. Trailer brakes fail to work.

- Grand Ledge, MI, USA

problem #6

Mar 052022

Sierra 2500

  • miles
Service trailer brake system warning blinking while driving, it happened couple of time on highway, I couldn't take a pic, this is a headache

- Clearwater , FL, USA

problem #5

Nov 112021

Sierra 2500

  • miles
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE

- Mahwah, NJ, USA

problem #4

Nov 282021

Sierra 2500

  • miles
Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked under the truck to find my axel seal leaking fluid all over my tire and breaks. I looked into the Facebook form on this problem and found many people with the same issue. Had the truck towed to the dealer where the are refusing to repair and not coving under warranty for 1-€ bigger tires. My truck only has 39,000 miles and a axel seal should not be going out, and if so should be covered

- Edgewater, MD, USA

problem #3

Jul 152021

Sierra 2500

  • miles
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.

- Severna Park, MD, USA

problem #2

Aug 072017

Sierra 2500

  • 1 miles
Took truck in for first oil change.I had several problems including the back tires being over 50% worn out. Alignment was off and dealer repaired that and rotated the tires. Now when I stop at about 5 mph the truck jumps. I removed the ABS fuse and problem goes away. Dealer states there is no warranty on tires even if they wear out in 6000 miles and the problem was the vehicle wasn't put together properly the first time.if the roads were covered with snow I would be in real trouble.normal highway travel around town

- Ontario, NY, USA

problem #1

Feb 112017

Sierra 2500

  • 2,500 miles
My 2017 GMC 2500 Sierra denali duramax has had this throttle issue, it seems to only do it when the exhaust stinks, and at speeds between 5 - 55 mph. If I take my foot off the accelerator the truck maintains RPM (1200 - 1400) or even has increased some and has lasted 2 - 5 seconds (estimated and greatly reduces the effectiveness of the braking capacity and responsiveness/stopping distance). Worst was with a huge trailer behind and I got up to speed 55 on county hwy 8, and I let off the accelerator and it kept going hard and I got on the brakes and I couldn't slow it down until the truck decided to release off the throttle.(two witnesses in the vehicle, one a GM tech, stating your vehicle is not safe and needs to be looked at) it's happened about 25 times in 5700 miles in various settings & speeds and has occurred frequently in town at speeds of 25 - 35 mph. There maybe several hundred miles in between episodes if you will, as they occur in clusters when exhaust stinks and gone when exhaust does not stink. Truck also had torque converter not unlock and [xxx] near choked the engine off at stop sign right after a throttle stuck condition. Got home the other night and fuel gauge stopped working! back up camera is daylight bright at night, low coolant issues, map sensor issue, engine surged the other day, what next" it's constantly been at dealerships with no answers. My wife won't drive it anymore and wishes I wouldn't either fearing it will cause an accident and she's probably right. GM has stated they are aware of the problem but will not provide any trade in assistance dollars to get it off the road and there is no fix. $70,000+ truck, lives at risk and no serious response from GM" parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wausau, WI, USA