10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
57,854 miles

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« Read the previous 20 complaints

problem #31

Nov 152019

Terrain

  • 95,000 miles
We bought our Terrain brand new in 2014, I have replaced the linkage once about 2 months ago and now the wipers do not work again. Our transmission is going and we just got out of 5 year warranty. So disappointed and frustrated with this vehicle

- Windsor, WI, USA

problem #30

Sep 072019

Terrain

  • 64,000 miles
Wipers for my GMC Terrain 2014 stop working in middle of heavy rain in highway. Managed to pull over and wait for rain to stop. You can hear motor running. There was a recall for other years but 2014 was not included.

- Edgerton, MN, USA

problem #29

Aug 282019

Terrain

  • 99,000 miles
I was driving our vehicle on 8/28/2019 and the windshield wipers stopped working during a downpour. Luckily we had gotten off of the highway, were close to home, and were able to slowly make it home, but had the failure happened on the highway the results could have been catastrophic. Took the car to our martys Buick/GMC in kingston, MA and they informed us that the wiper module and transmission assembly had failed and we have to vehicle repaired for roughly $400. This issue has been well documented and recalls issued in Canada from this make, year, and model vehicle. No so in the us. This is absolutely unacceptable and needs to be rectified.

- Plymouth, MA, USA

problem #28

Jun 192019

Terrain

  • 112,652 miles
Driving home on the highway this past week during a rain storm, my wiper blades suddenly slipped off the side of the windshield and would no longer move. They became stuck leaning over the driver's side window. I tried to push them back but they would not move. I could hear the motor but they were in a set position. I had to go to an automotive repair shop and had the wiper transmission replaced.U

- Saint Louis, MO, USA

problem #27

Jun 152019

Terrain

  • 85,000 miles
While driving in a heavy downpour on I-71 in cleveland, Ohio, my wipers stopped suddenly. I had to pull over on the side of the freeway for several hours until the rain stopped in order to continue on. This could have resulted in an accident and serious injuries or even death especially due to the location, rush hour traffic and speed (60mph). Up to this point, I have had zero issues and indications that something was wrong. I was shook to the core and now have to pay to see what exactly was the cause but wanted to report it immediately due to other complaints. Thank you.

- South Euclid, OH, USA

problem #26

Jun 062019

Terrain

  • 118,000 miles
I was diving down gratiot street in saginaw Michigan, it was raining heavily and my windshield wiper decided to stop working completely. I lost all visibility and had pulled over immediately to avoid causing an accident. While sitting in my car waiting for the rain to stop I realize that my windshield wiper motor was still working, because I could hear it moving back and forth. But my wipers were not. I have read that there is a problem with some of the hard wear and a lot of prior years have been recalled. I've already had to replace the engine in this car, now only to find out that this car with it faulty equipment can potentially cause me my life... I will not recommend this vehicle to anyone.

- Sagianw, MI, USA

problem #25

Jun 102019

Terrain

  • 137,000 miles
I was driving 70mph on highway during rain storm. The windshield wipers all of a sudden stopped working. I was nearly in an accident due to no visibility and made it to the berm of the highway. I had to sit there for over an hour until the storm passed. Took to dealership next day and they said the wiper linkage transmission failed. I did research and GM is aware of this issue however only issued recall on 2013 models in the us. GM Canada has issued recall on model years through 2016. GM is aware of this issue and are putting lives at risk. It makes no sense why they issue a recall in one country and not the other. Something needs to be done asap.

- Brunswick, OH, USA

problem #24

Jun 102019

Terrain

  • 80,000 miles
While driving on the highway yesterday in heavy rain, my windshield wipers completely stopped working. I was in the passing lane, beside a semi, and suddenly I had almost zero visibility!!! I managed to get to the side of the road and stopped, but not without almost causing a wreck that would have involved several vehicles. While sitting there waiting for it to quit raining, I began to research what the issue could be. I was beyond upset to find out that this exact issue has already been reported to your Agency more than 20 times! further, these defective wiper assemblies have already been recalled in Canada because they pose a serious safety issue!!! it is absolutely ridiculous and negligent to not issue a recall for this issue to be corrected. I demand an explanation as to why it's apparently going to take someone actually getting killed because of this nonsense before any action is taken!"!?!"!

- Pearisburg, VA, USA

problem #23

May 182019

Terrain

  • 65,000 miles
I was driving when the storm hit, my windshield wipers were working and just stopped. They haven't worked since. I can hear the motor run when I turn them on, but no movement of the wipers at all.

- Amity, AR, USA

problem #22

Jun 012019

Terrain

  • 87,100 miles
The windshield wipers quit working while driving down the highway in a rain storm. Wiper transmission failed. Vehicle had to be abandoned overnight due to not being able to drive in the rain.

- Rochester, WI, USA

problem #21

May 032019

Terrain

  • 76,000 miles
Windshield wipers quit while driving 55 mph on expressway during heavy rainstorm. Very limited visibility to get off the road and wait for rain to stop. After getting to a service shop I was told the windshield wiper transmission had failed. One of the transmission joints had popped open

- Spruce, MI, USA

problem #20

May 062019

Terrain

  • 63,805 miles
I was driving on the highway in the rain using my wipers when they stopped. They no longer work. They don't move at all.

- Farmington Hills, MI, USA

problem #19

Apr 192019

Terrain

  • 122,310 miles
I was driving on I-85 South at about 55 mph headed to work on April 19, 2019 during a heavy rain storm. I was driving in the hov peach lane when all of a sudden, my wiper blades stopped completely in an upright position causing complete blindness. I could not see any of the cars in front of me at all. Since I was driving in the hov peach lane (left lane), I had no shoulder to pull over. My car was still partially on the interstate causing a traffic jam and people had to stop to go around me. I had to call the hero unit to help me get to the right side of the interstate. The rain was so heavy, I could not drive the vehicle. I had to get towed to my house. I never made it to work. I now find out this is an ongoing problem with the wiper unit and my safety is now compromised when there are heavy rains. This wiper unit should have been recalled years ago. At the very least, please recall before someone is killed or hurt.

- Auburn, GA, USA

problem #18

Feb 072019

Terrain

  • 69,612 miles
We were driving on the highway at 70 mph in a heavy rain. The windshield wipers stopped working. We had to pull over quickly but do to very low visibility this was difficult. We waited until the rain stopped and drove home. Upon inspection we determined that the linkage of the windshield wiper motor mechanism had broken.

- Vandalia, MI, USA

problem #17

Jan 192019

Terrain

  • 54,615 miles
It happened again, in a snow storm my wipers suddenly quit working. Last time it was the bushing or whatever had popped out, I assume it's the same this time. I was on my way to work in blizzard like conditions, poor his ability and dangerous road conditions.

- Interlaken, NY, USA

problem #16

Jan 192019

Terrain

  • 78,000 miles
While driving home on 1/19/2019 in rain my wipers quit working.. could hear wiper motor still running but wiper blades not moving. Luckly I was close to home or I could have had a serious problem. I am assuming something broke as I have not gotten them repaired yet. Planning on getting with dealer to get them fixed...

- Spencer, TN, USA

problem #15

Nov 152017

Terrain

  • 96,000 miles
The contact owns a 2014 GMC Terrain. While driving approximately 55 mph in the rain, the windshield wipers stopped working without warning. The contact called rick hendrick Chevrolet Buick GMC at (804)-793-9305 (located at 12050 w broad St, richmond, va 23233) and was informed that the windshield wiper linkage was fractured and needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 96,000.

- Powhatan, VA, USA

problem #14

Dec 282018

Terrain

  • 88,000 miles
28 Dec 2018 my wife was driving home during rain storm on rt 80 West bound apx exit 12 NJ drivers side wiper assembly / linkage fell apart. Visibility was zero, was able to pull off of highway. Local repair station verified linkage failed, was unable to repair due to lack of parts. We contacted dealer and have scheduled repair for 31 Dec. Have requested the dealer review failure and submit report of failure to GMC and NHTSA. Situation was extremely dangerous, had no prior indication of pending failure, research after the failure has indicated reported increased issues of this type with this my as well as others my's.

- Bushkill, PA, USA

problem #13

Nov 152018

Terrain

  • 50,000 miles
While driving in a snow storm my wipers suddenly stopped working. They are moveable by hand, but do not engage at all when turned on. It sounds like motor engages, but wipers do not move.

- Interlaken, NY, USA

problem #12

Oct 192018

Terrain

  • 68,000 miles
Windshield wipers stopped working in the middle of a rainstorm in an upright position. Making visibility very low. Had to pull the car over and wait until the rain stopped. Motor is still making noises but case seems to be similar or the same as the recall on the 2013 GMC Terrains. Possible corrosion of the linkage. Accident was almost caused because of this incident.

- Joliet, IL, USA

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