The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 2015 GMC Terrain, both ongoing and closed, are listed below:

  1. INVESTIGATION: Windshield Wiper Failure

    NHTSA Defect Investigation #RQ18002

    • Status:
      PENDING
    • Date Opened: November 02, 2018
    • Date Closed: N/A
    • Recall: No recall yet

    Component(s): Visibility
    Visibility/Wiper
    Visibility:Windshield Wiper/Washer
    Visibility:Windshield Wiper/Washer:Linkages
    Visibility:Windshield Wiper/Washer:Motor

    Summary: On August 3, 2016 General Motors notified the Office of Defects Investigation (ODI) of Safety Recall 16V-582 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.ODI has received 249 complaints alleging the failure of the wiper assembly in MY2010-2012 and MY 2014-2016 Equinox and Terrain with 107 complaints received in CY 2018.A Recall Query has been opened to assess the scope of 16V-582 and the factors driving the failures throughout the subject vehicle population. The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers: 10426863, 10440379, 10496467, 10503860, 10514110, 10541927, 10563318, 10575798, 10587381, 10606640, 10608237, 10609595, 10616410, 10616433, 10631027, 10649431, 10653487, 10670814, 10701877, 10714912, 10717719, 10731022, 10745163, 10748339, 10778911, 10816714, 10822215, 10822386, 10824214, 10836409, 10839780, 10861563, 10872781, 10872788, 10884109, 10888124, 10891777, 10897418, 10902045, 10902978, 10903099, 10904399, 10904620, 10904953, 10905067, 10906811, 10908236, 10908594, 10910830, 10910861, 10914014, 10915420, 10918539, 10918780, 10919978, 10926430, 10926914, 10927781, 10929404, 10936848, 10937485, 10938009, 10939746, 10940412, 10944575, 10947330, 10947373, 10948484, 10956464, 10957864, 10959179, 10966111, 10967913, 10968451, 10969060, 10969233, 10971156, 10971168, 10978808, 10979148, 10979424, 10979727, 10980168, 10983305, 10983308, 10983717, 10984174, 10984194, 10984664, 10991072, 10991629, 10991846, 10992079, 10992175, 10992229, 10992486, 10992576, 10993253, 10993964, 10994031, 10995799, 10995863, 11000497, 11000899, 11000974, 11001348, 11002458, 11002647, 11003292, 11003655, 11003814, 11004235, 11006806, 11010571, 11011353, 11012552, 11012777, 11012878, 11014259, 11015204, 11015587, 11016447, 11018680, 11018692, 11018750, 11018810, 11022159, 11022306, 11022663, 11023716, 11024889, 11030472, 11032833, 11032867, 11034164, 11035407, 11039322, 11039559, 11044791, 11047598, 11047934, 11051575, 11058562, 11064945, 11065454, 11066756, 11067199, 11073026, 11073184, 11075577, 11075803, 11078328, 11080815, 11083468, 11083611, 11084188, 11085034, 11085107, 11088331, 11088647, 11088755, 11089154, 11089287, 11090396, 11090435, 11090757, 11090928, 11092331, 11093840, 11094092, 11097603, 11097749, 11098430, 11098812, 11099130, 11100710, 11101563, 11101788, 11102859, 11102881, 11103754, 11103964, 11104177, 11104524, 11105094, 11109715, 11109817, 11109892, 11110200, 11111056, 11111428, 11111879, 11112046, 11113057, 11113095, 11113227, 11113550, 11113818, 11113956, 11114247, 11114275, 11114930, 11115066, 11115200, 11115402, 11115439, 11115444, 11118344, 11118346, 11118912, 11119873, 11120229, 11120360, 11121070, 11121195, 11121225, 11121520, 11121688, 11122075, 11122134, 11122767, 11123191, 11123611, 11123822, 11123984, 11124424, 11128085, 11128391, 11128532, 11129118, 11129319, 11130405, 11130429, 11130489, 11130498, 11131127, 11131148, 11131569, 11131625, 11131700, 11131746, 11131996, 11131998, 11132939, 11132984, 11133334, 11133505, 11139481, 11140278