4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,153 miles

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problem #23

Dec 292023

Terrain

  • miles
The blower fan for heat In my vehicle was replaced in October 2022, recently the Defroster will not engage and it is vital to winter driving. The mechanism that switches between which vent to blow out air was replaced and the Defroster will still not engage, rather it comes out of the heat and face vents. Shortly after the Defroster stopped engaging, the rpms will start fluctuating from 2 suddenly up to 6-8 without warning or acceleration then go back down and back up as if it's chugging along. Even when applying the brakes, this will continue to happen and there's concern for Rear-ending or crashing when this happens. When driving home 2 nights ago the county police pulled my vehicle over due to burnt out headlight, which was replaced less than 6 months ago. Took the car in to get bulb replaced today and multiple bulbs later, the light is not fixed and it was said to be electrical and need to go to another shop. Beginning to wonder if this is all a bigger problem about to happen with engine/ powertrain.. with commute to work in the dark and electrical problem in the headlight randomly and the acceleration issues there is definitely a concern for safety.

- Mercer, WI, USA

problem #22

Jun 202023

Terrain

  • miles
My vehicle had 2 recalls and I took it to the local Chevy dealer where I had purchased the car in 2018. The windshield wiper problem was repaired but I was told they did not have the correct parts to repair the headlights. After 3 days I was told the car was ready and I was assured by the service manager that the car was done. However, the headlights were not repaired..

- Chino Valley, AZ, USA

problem #21

May 252023

Terrain

  • 125,000 miles
The contact owns a 2015 GMC Terrain. The contact stated while starting the vehicle, the air bag warning light illuminated intermittently. The contact took the vehicle to the local dealer and was informed that diagnostic test on air bag failures were not performed at their location. The contact stated that she received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the dealer declined to service the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.

- Columbus, NC, USA

problem #20

Apr 122023

Terrain

  • miles
The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

- Middletown, CT, USA

problem #19

Mar 172022

Terrain

  • miles
The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Memphis, TN, USA

problem #18

Jan 012015

Terrain

  • 2,000 miles
The contact owns a 2015 GMC Terrain. The contact stated that the high beam headlights would operate independently. The contact stated no warning light was illuminated. The contact stated that she was stopped by oncoming drivers and informed that the high beams were flashing while driving. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The vehicle was not repaired but continued to experience the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact also found NHTSA Campaign Number: 22V165000 (Visibility) associated with her VIN. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 2,000.

- Baltimore, MD, USA

problem #17

Jul 012021

Terrain

  • miles
The parts are not available.

- Rocky Hill, CT, USA

problem #16

Jul 012021

Terrain 4-cyl

  • miles
My windshield wipers snapped off in the middle of a storm. I had them replaced and submitted all the paperwork to GMC. They have not reimbursed me. The reference number with GMC is: [XXX], 2015 GMC Recall Follow Up Dear [XXX], Thank you for contacting GMC Customer Service. The vehicle identification numbers for recall have been published and your vehicle with vehicle identification number [XXX] is part of this recall. Total customer satisfaction is important to us at GMC. If your situation has been resolved to your satisfaction, no further action is necessary. If it has not, please contact us at -[XXX]. Thank you again for taking the time to contact GMC. GMC Customer Assistance [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Rocky Hill, CT, USA

problem #15

Mar 082022

Terrain

  • 0 miles
The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Decatur, AL, USA

problem #14

Jun 102022

Terrain

  • miles
The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Anchorage, AK, USA

problem #13

Jun 022022

Terrain

  • 68,000 miles
The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 50 MPH, there was an abnormal glare causing a visibility hazard. The contact stated that she was unable to read the road signs due to the glare. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V137000 (Exterior Lighting). The manufacturer was notified of the failure. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The approximate failure mileage was 68,000.

- Forest Park, IL, USA

problem #12

Apr 152022

Terrain

  • 102,000 miles
The contact owns a 2015 GMC Terrain. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

- Morris Plains, NJ, USA

problem #11

May 092021

Terrain

  • 70,000 miles
The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 65 MPH at night, the headlights became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number 22V137000 (Exterior Lighting). The approximate failure mileage was 70,000.

- Lakeland, TN, USA

problem #10

Apr 262022

Terrain

  • 60,000 miles
The contact owns a 2015 GMC Terrain. The contact stated that while his wife was driving at an unknown speed, the windshield wiper failed to operate as needed without warning. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts for the recall repairs were unavailable. The dealer had not been notified of the recall. The manufacturer had been notified of the failure and referred to the contact to the dealer for a temporary repair since the parts for the repair remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had yet to be repaired. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

- Columbia, SC, USA

problem #9

Apr 012016

Terrain

  • miles
The contact owns a 2015 GMC Terrain. The contact stated that the windshield wipers intermittently failed to operate without warning. The contact purchased a new wiper transmission assembly which she replaced herself; however, the failure persisted despite the repair. The contact then received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was notified about the recall and confirmed that the parts for the recall repair were not available. The manufacturer was also notified of the failure but offered no assistance. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts are not available.

- Madison, WI, USA

problem #8

Mar 012022

Terrain

  • miles
The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sarasota, FL, USA

problem #7

Aug 282020

Terrain

  • 48,474 miles
Vehicle was being driven on rural state highway containing hills and curves to get serviced for low tires. About 20 minutes into drive the seat heater was turned on. About 5 minutes later the radio, speedometer, tachometer, fuel, temperature gauges and turn signals quit working. A tool symbol showed up on the options screen. During the rest of the drive the radio would come on intermittently. At the service center a code scanner showed no codes. The vehicle battery (new) was checked and cables were checked for loose connections and corrosion. The issue continued throughout the service. After service the vehicle was parked for several hours. At startup for the return drive the issue had self corrected and did not return.

- Franklin, AR, USA

problem #6

Nov 112019

Terrain

  • miles
Head lights on low beam are set to the right and can not be modified or corrected by the dealer. During rainy/overcast nights it is impossible to see clearly to the front and to the left of the vehicle. At dusk, even though headlight indicator is on, it appears the headlights are off. On moonless nights, it is extremely difficult to see the road clearly. If a fix isn't provided someone will be killed.

- Cordova, TN, USA

problem #5

Mar 082017

Terrain 6-cyl

  • 25,000 miles
The contact owns a 2015 GMC Terrain. While the vehicle was stationary and while driving various speeds at night, half of the windshield was black when the low beam headlights were engaged. The contact could only see 30 feet ahead when the headlights were engaged. Jeff drennen Chevrolet Buick GMC Cadillac in zanesville, Ohio was made aware of the failure and adjusted the headlights, but the failure recurred. The manufacturer was made aware of the issue. The failure mileage was 25,000.. updated 8/16/18

- Dexter City, OH, USA

problem #4

Apr 282015

Terrain

  • 300 miles
The contact owns a 2015 GMC Terrain. While driving 30 mph, the low beam headlights failed to fully illuminate. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 300.

- Mountain Home, AZ, USA

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