2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,053 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #51

Apr 182022

Yukon

  • miles
R and R shifter cables needed fixed exhaust needed fix brakes needed fixed. Still need air conditioning fixed was told the hoses are all cut this is how the sold us the Yukon. I took it back twice and they would not fix it. I have tried calling and talking to people to see what to do. Could you please help me.we used all our money for down payment at time.

- Butler, PA, USA

problem #50

Apr 182022

Yukon

  • miles
R and R shifter cables needed fixed exhaust needed fix brakes needed fixed. Still need air conditioning fixed was told the hoses are all cut this is how the sold us the Yukon. I took it back twice and they would not fix it. I have tried calling and talking to people to see what to do. Could you please help me.we used all our money for down payment at time.

- Butler, PA, USA

problem #49

Sep 052014

Yukon

  • miles
Manufacturing flaw in the dash in certain model years causing dash to crack in multiple places without any outside influence.

- Chatham, IL, USA

problem #48

Jan 312022

Yukon

  • miles
Dash board is cracking in multiple spots. Have contacted GMC multiple times over the years to get it fixed. GMC will not fix or replace even though I have been having the same problem since 2014-2015. New cracks keep appearing.

- Garrisonville, VA, USA

problem #47

Apr 112022

Yukon

  • miles
I, like thousands of other GMC owners have been frustrated to no end, having to deal with a cracked and highly unsafe vehicle dashboard. I own a 2011 GMC Yukon and my dashboard has cracked so bad, that it-€™s not only aesthetically unappealing but it poses a grave danger to myself and all passengers inside. If I were to be involved in an accident and the airbag deploy, it would send shards of hard sharp plastic through our faces. You can imagine how much pressure would be behind those sharp pieces as they embed into someone-€™s face. GMC owes it to its consumers to recall these dashboards and make it right. I feel GMC is intentionally and wrecklessly placing my family in danger by blatantly refusing to recall this obvious problem. As an American consumer, can you help me with this please? Thank you

- Brookshire, TX, USA

problem #46

Apr 112022

Yukon

  • miles
Crack in dashboard at the passenger airbag location.

- Wells, ME, USA

problem #45

Jun 012015

Yukon

  • miles
Vehicle has a cracked dash in three places. One over speed odometer the other right at the air bag passenger another in middle. Vehicle is garage kept all year round.

- Wheeling, WV, USA

problem #44

Jan 132021

Yukon

  • miles
Dash cracked

- Saraland, AL, USA

problem #43

Dec 222020

Yukon

  • miles
I recently purchased a 2011 GMC Yukon from my parents. They are the original owners. This vehicle was kept under thier carport and not in direct sunlight. The dashboard has mulitple cracks. Most concerning is the cracks near the passenger side airbag. What if I were in an accident, the dashboard could become shrapnel impaling myself or my passenger. Also the defective dashboard could splinter and puncture the airbag making them ineffective. After researching this issue, there are numerous complaints and even lawsuits. I am appalled to know you and GMC are aware of the risks of the cracked dashboard causing great bodily harm or death. You and GMC have done nothing to remedy the problem. I have a 2002 Honda Accord that sits in the sun and the dashboard is in perfect condition.

- Breaux Bridge, LA, USA

problem #42

Nov 202020

Yukon

  • miles
The dashboard has severely cracked and could cause harmful plastic to shoot towards passenger if the airbag is deployed. This also causes the interior to make loud dash sounds while driving affecting the experience of the drive.

- Nashville, TN, USA

problem #41

Sep 202015

Yukon

  • 42,000 miles
The dashboard is cracked from the drivers side to the passenger side in multiple places on top of and along side of the inner airbags and under a collision these pieces of the dash could and in my opinion and the opinion of GM body repairman will very likely become a flying projectile causing possible injury or death to occupants. I am requesting immediate replacement or repair of this unsafe situation before turning it over to council for recovery. Also be advised that all precautions were taken to protect the dashboard with use of windshield sun deflectors/shades.

- Altoona, AL, USA

problem #40

Feb 032015

Yukon

  • 50,000 miles
My dash board has tow cracks and is ready to fall apart. One crack runs the full width of my dashboard and is directly above my speedometer and the other is just to the right of my glove box. Concerned that this could eventually cause issues with my speedometer and air bags. The crack above my speedometer started about 3 years ago and the other 2 years ago.

- Oshkosh, WI, USA

problem #39

Jan 092019

Yukon

  • 80,000 miles
2 dash board cracks - believe cause is excessive vibration of dashboard due to poor design by GMC. One crack runs approx 5-6" directly above speedometer which could eventually affect the airbags and speedometer function. The second crack if on passenger side above glove compartment.

- Oshkosh, WI, USA

problem #38

Jun 022020

Yukon 8-cyl

  • 127,000 miles
Dashboard cracked on driver's side and passenger airbag.

- Alcoa, TN, USA

problem #37

Jul 112018

Yukon

  • 85,000 miles
The dash board where the air bag is located cracked as well as the other side of the -dashboard near the instrument cluster. There are multiple reports online documenting the issue.

- Newfield, NJ, USA

problem #36

Oct 122019

Yukon

  • 57,800 miles
The upper dash panel cracked. There is a large crack in the curved portion of the dash above the steering wheel and gauges. The vehicle has not been subject to any extreme temperature changes - it is always parked inside a garage. I went to drive the vehicle after it had been sitting unused for about a week noticed the crack right away as it is very noticeable. Now, when driving there is a very audible rattling noise coming from the dash. Aside from this being aesthetically and audibly hideous, I am worried that this is a safety hazard. If the vehicle were to be involved in a crash the cracked pieces of the dash could more easily injure someone. I also fear the cracked pieces that are rattling inside the dash could puncture the airbags and render them useless in the event of a crash. This is a manufacturing flaw. This should not have happened under the circumstances and care this vehicle receives.

- Lennox, SD, USA

problem #35

Sep 102019

Yukon

  • 130,000 miles
A crack appeared on the front dash next to the passenger side airbag. The vehicle was stationary and cracked overnight. I'm concerned about the airbag working properly.

- Trussville, AL, USA

problem #34

Aug 012018

Yukon

  • 140,000 miles
As you're already aware of from several previous complaints, the dash board in our vehicle is cracked over the instrument panel, and is also cracked in the middle of the dash. It is spreading over the entire dash and compromised the airbag system, which is truly a hazard. I'm afraid to drive it. And, this is not a result of heat cracking the dashboard B/C we keep our car in the garage and hardly drive it during the week! this is definitely a defect with GMC and I don't know why they won't recall it!! even Toyota has the same issue, except they offered a recall and allowed owners the opportunity to get the issue fixed. This is truly a safety hazard and I'm so disappointed in GMC. Cheap and won't fix their manufacture mistake!!!

- Charlotte, NC, USA

problem #33

Aug 012016

Yukon

  • 75,000 miles
Dashboard has cracked in multiple places. Mainly around the passenger airbag and instrument cluster.

- Enterprise, FL, USA

problem #32

Jun 042018

Yukon

  • 145,000 miles
Dashboard on drivers side and dashboard above the airbag on passenger side are both cracked in two separate places without any applied pressure or exposure to harsh conditions. Cracks continue to increase/lengthen when driven I.e. across tracks, bumps or on smooth surface roads.

- Blytheville, AR, USA

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