10.0

really awful
Crashes / Fires:
59 / 1
Injuries / Deaths:
56 / 2
Average Mileage:
83,468 miles

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« Read the previous 20 complaints

problem #20

Jul 012005

Accord

  • miles
2002 Honda Accord had repeated problems with the air bag.

- West Hills, CA, USA

problem #19

Apr 062005

Accord 4-cyl

  • Automatic transmission
  • miles
While sitting at an intersection another vehicle crashed into consumer's vehicle on the passenger's side door, air bags did not deploy. Driver took vehicle to the dealer for inspection, but mechanic claimed that a cause could not be determined at this time.

- Montgomery, AL, USA

problem #18

Nov 222004

Accord

  • miles
While driving SRS light illuminated the dashboard. Consumer stated that there was a problem with the seat. Consumer contacted the dealer, and was told that there was a piece missing from the seat.

- Petersburg, VA, USA

problem #17

Oct 012004

Accord 4-cyl

  • Automatic transmission
  • 43,000 miles
I have a 2002 Honda Accord which has its SRS aribag light on all the time. Honda indicated the onboard computer may be defective, but suggested I replace the battery first before proceeding. I spent $85 for a diagnosis and then $119 to replace a two year old battery and the light is still on! honday wants $800 for a new computer and $400 for labor to replace the computer. A 2 year old car with only 44,000 miles should not have this type of problem. Surfing the iinternet indicates that I am not alone with these troubles.

- Fairfax, VA, USA

problem #16

Sep 182004

Accord

  • miles
My car hit another car in the rear. Sustained front bumper, fenders, hood loss. My complaint is that neither of the front airbags deployed. Have visited with several body shops that advise me this is an ongoing problem with Honda.

- Edmond, OK, USA

problem #15

Aug 082004

Accord 6-cyl

  • Automatic transmission
  • miles
While driving my husband noticed that the SRS light turned on. We pulled over and restarted the car but the light stayed on. Not knowing what the SRS light indicated I was concerned. So I looked it up on the owners manual the consumer was informed that the cause was due to a tissue box being stuffed under the seat, which had cut the wiring system to the air bag. The manual advised that if the light was on there may be something wrong with the SRS system (air bag) and to have a Honda dealer check it out. I took it into pasadena Honda and explained the problem. The service manager said they would take a look at it and that the car was still under warranty. The service advisor told me that I had stuff under my seat and that I jammed a tissue box under the drivers seat that cut the wiring system to the airbags in my car. I asked him, "to show me the stuff"!. we walked over to the car and all we found was a tissue box. My entire air bag safety system was compromised by a common tissue box. I added that the manufacturer should have had the air bag a system, encased so it does not accidentally become disconnected or cut. I asked, does this mean I don't have airbags now. His answer was that the whole system was down because of the detached wiring. I was so upset and concerned about the safety system failure that when I returned home I immediately called Honda Corp. To express my concern. A Honda customer service operator noted my concern and said an adjuster will call in 3-5 days. On Wednesday August 11, 2004 a Mr. Anthony hill, who represented himself to be the western regional supervisor, called to say that it was not covered under the warranty. I tried to explain what happened but he said, I just want to make this short and get this over with. I would suggest that Honda make every effort to secure and/or encase the wiring for the air bag safety system, so that the consumers cannot accidentally disconnect and/or cut their safety system.

- South Pasadena, CA, USA

problem #14

Jul 262004

Accord 4-cyl

  • Automatic transmission
  • 56,000 miles
Vehicle was involved in a front T-bone collision while driving at 35 mph. Upon impact, driver's side air bag failed to deploy. The front end of the vehicle was pushed into the engine compartment. Driver's chest hit steering wheel, and driver sustained bruises to chest, whiplash, and a mild concussion.

- San Bruno, CA, USA

problem #13

Jul 012004

Accord 4-cyl

  • Automatic transmission
  • 35,000 miles
SRS light came on at about 35,000 miles meaning there was a problem with the seat belt restraint system or airbags. Car is well kept and in new condition. Repairs for this are very expensive. There should be a recall because of numerous complaints about SRS.

- Kinder, LA, USA

problem #12

Jun 302004

Accord 6-cyl

  • Automatic transmission
  • 17,000 miles
SRS light does not go off. Indicates that a fault exists in the air bag safety system. This is the second occurance. Within the first 800 miles of operation, the light did the same thing. The technician at Honda of el paso in el paso, Texas turned the light off and informed me that if it happened again, a part would have to be ordered. The vehicle now has approximately 17,000 miles and the fault has reoccured. The original manufacturer of the required part is no longer producing the part.the vehicle is now at jack diamonds Honda in tyler, Texas. The vehicle is equipped with handicap equipment for use by my wife. I consider the vehicle unsafe to drive with a nonoperational air bag system.

- Tyler, TX, USA

problem #11

Mar 082004

Accord

  • miles
Consumer's vehicle was involved in a collision, it T-boned another vehicle. Upon impact, air bags did not deploy. Consumer called Honda, and was told that the air bags operated properly, and there was no defect. Consumer did not see why the air bag did not deploy because he was traveling about 40 mph. Consumer was also told by a Honda representative that the sensors were in the fender, and that was why air bags did not deploy. Consumer stated that this made no sense.

- West New York, NJ, USA

problem #10

Mar 172004

(reported on)

Accord

  • Automatic transmission
  • 300 miles
The SRS light illuminated. The vehicle was taken to the dealer four times. The dealer could not fix the problem. State attorney general deemed the vehicle a lemon.

- Baltimore, MD, USA

problem #9

May 272003

(reported on)

Accord

  • 4,500 miles
While driving at 35 mph vehicle was in a collision and was impacted on the driver. None of the air bags deployed.

- Vienna, VA, USA

problem #8

Jan 212003

(reported on)

Accord

  • miles
The airbag light has been on for a month. Consumer is afraid the airbag may not deploy in an accident or may deploy unexpectedly. Dealer has been contacted.

- Houston, TX, USA

problem #7

Nov 202002

Accord

  • miles
Consumer states that when hit at 35mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. Dealer notified.

- Decatur, GA, USA

problem #6

Aug 302002

Accord 4-cyl

  • miles
I am the owner of a Honda Accord 2002 ([xxx]). on August 30, 2002 my car was hit by another car at the left front end of my car. In this accident my cars both air bags were deployed. The driver of my car [xxx] was taken to the osf emergency health center in bloomington for the treatment. A second-degree burn on my wife's right hand was diagnosed. For the past five weeks I have tried hard to find out the cause of the second degree burn in the absence of any electrical short circuit or flame. I have contacted Honda co. Twice over the phone but both times they neither answer my question nor was I allowed to speak to any technical person from the Honda company. Also, I have written two letters to them but no response. I am speculating that the second degree burn is caused by some chemicals which came out of the defective air bag. Is there anyway to get Honda's attention at this problem? mr information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bloomington, IL, USA

problem #5

Aug 182002

Accord

  • miles
Airbag light has illuminated, indicating a problem. Consumer has contacted dealer, parts were not available. Consumer felt very unsafe driving while light was on.

- Nashville, TN, USA

problem #4

Aug 122002

(reported on)

Accord

  • miles
The glove box does not close properly. Occasionally, the driver seat belt will not retract. Dealer found that the belt was curled/twisted. States driver's seat is loose and sometimes upon acceleration and braking, there is movement in the seat. Dealer found track was faulty, but problem still exists. The airbag indicator light came on. Dealer advised that the required part to rectify the problem would be ordered however no one has contacted consumer regarding this matter.

- Bronx, NY, USA

problem #3

Jul 172002

Accord

  • Automatic transmission
  • miles
Vehicle was hit on left front corner by headlight while making a left turn by a vehicle traveling about 40mph. Upon impact, neither driver or passenger side airbag deployed. Vehicle was totaled. One person was injured in accident.

- Riviera Beach, FL, USA

problem #2

Apr 232002

Accord

  • miles
Air bag deployment for no reason.

- Harrisburg, AR, USA

problem #1

Jan 012002

Accord

  • miles
Airbag light appears on dashboad panel. Dealership is aware of problem.

- Grand Terr, CA, USA