10.0

really awful
Crashes / Fires:
44 / 0
Injuries / Deaths:
53 / 1
Average Mileage:
42,548 miles

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« Read the previous 20 complaints

problem #220

Jul 252016

Accord

  • miles
Takata recall. The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign number: 16346000(air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jacksonville, FL, USA

problem #219

Jul 222016

Accord

  • miles
Takata recall: Checked database for a year and my car was not in recall. Then I get a letter saying passenger side airbag was hazardous. Waiting 3 weeks for part and Honda will not provide a rental car. Told not to use passenger seat. Dealer cannot tell me when part will arrive.

- Aventura, FL, USA

problem #218

May 232016

Accord

  • miles
The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #217

Aug 082016

Accord

  • 112,000 miles
Takata recall*** received notification via mail 7/23/16 that passenger airbag inflator is now part of recall, advised not to drive with passenger until its been fixed, but Honda offers no information about when that will be. Called Honda on 7/25 (next business day) to request alternate transportation, was told to also follow up with local Honda dealer. Called them, left message with "person responsible for reviewing". after calling for two more days and talking with as many people as possible, local dealer rep stated they can do nothing until national customer service reviews and authorizes loaner vehicle. Called national customer service 7/28/16 to follow up on request as no word from case manager. Was on vacation the following week so no followup, but no call from Honda either. On 8/8/16 (two weeks after initial request), called again to follow up, denise confirmed my request is in the escalations queue and to be patient. I find it beyond ridiculous that Honda cannot staff themselves appropriately to deal with this recall situation. Every day that goes by, while I wait "patiently" is another day that Honda our family risks injury or death from the airbag in our vehicle and is another day that Honda doesn't have to pay for a rental vehicle to eliminate the risk of that injury/death. Honda is gambling that our vehicle, that has spent its entire 8 years of existence in a priority (humid) location (Florida), won't injure or kill us in the meantime, even though they have gone so far as to advise in writing for no one to ride in the front passenger seat. Due to our child safety seats in the back for our children, there is no other viable seating position in this vehicle and this is unacceptable. Honda is sandbagging the rental vehicle request process. They need to expedite requests for alternate transportation before another person is injured or killed.

- Winter Park, FL, USA

problem #216

Oct 092015

Accord 6-cyl

  • miles
Takata recall. The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V056000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/01/16

- San Carlos, CA, USA

problem #215

Dec 252014

Accord

  • 80,000 miles
The contact owns a 2008 Honda Accord. While driving 50 mph, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a dealer and repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000.

- San Diego, CA, USA

problem #214

Jul 252016

Accord

  • miles
The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Apopka, FL, USA

problem #213

Jul 252016

Accord

  • miles
The contact owns a 2008 Honda Accord. The contact received a notification of NHTSA campaign number: 16V346000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bakersfield, CA, USA

problem #212

Jul 082016

Accord

  • miles
Takata recall. The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V056000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Manteca, CA, USA

problem #211

Mar 212016

Accord

  • miles
The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign number: 16V346000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Perkasie, PA, USA

problem #210

May 012013

Accord

  • miles
Takata recall. The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign numbers: 16V346000 (air bags), 16V056000 (air bags), and 15V665000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect.

- Saint Carlos, CA, USA

problem #209

Aug 042016

Accord

  • miles
Takata recall. The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V056000 (air bags); however, the parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

problem #208

Dec 072015

Accord

  • miles
Takata recall. The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign numbers: 16V056000 (air bags), 15V665000 (air bags), and 16V346000 (air bags); however the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenwood, IN, USA

problem #207

Jun 012016

Accord

  • miles
Takata recall. The contact owns a 2008 Honda Accord. The contact stated that the recall notice for NHTSA campaign number: 16V346000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Henrico, VA, USA

problem #206

Nov 092009

Accord

  • miles
The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign numbers: 16V346000 (air bags), 16V056000 (air bags), and 09E063000 (equipment). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dania Beach, FL, USA

problem #205

Jun 142008

Accord

  • 61,000 miles
Takata recall I get letter after letter from Honda promising to replace the airbag. The latest letter tells me to let no one sit in the passenger seat. What about the driver's seat" you are not doing your job. You should tell them that they can't sell any more cars until they fix the ones they have sold. Don't you understand why americans hate their government"

- Columbia, MD, USA

problem #204

Jul 232016

Accord

  • miles
Takata recall. The contact owns a 2008 Honda Accord. The contact received notification of NHTSA campaign number: 16V346000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palner, AK, USA

problem #203

Jul 222016

Accord

  • miles
I'm just writing to ask what I do now. The notice says I can not have passengers in the front seat. I have a car pool, with 5 riders. Help!!!!

- Ormond Beach, FL, USA

problem #202

Jul 012016

Accord

  • miles
The contact owns a 2008 Honda Accord. The contact stated that the recall notice for NHTSA campaign number: 16V346000 (air bags) was received in July of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Warren, OH, USA

problem #201

Jul 282016

Accord

  • miles
Takata recall: I inherited this car in June and I brought it to huntington Honda to to be sure that all was in order, as I was intending to drive the car from New York to Louisiana at the end of the summer to give it to my daughter who lives there. I specifically asked the service advisor, darrell raeburn, if there was an airbag recall on the car. He wasn't sure, but after checking with someone else, he said yes, there was both a software and a hardware recall. They performed the software update at that time, and he said the parts for the repair should be in in July. I called the dealership earlier this week to ask the status. I was told there was no recall on my car. I said that was not consistent with what I had previously been told, after which I was then told that the parts were due in the next day, and even though there wasn't a recall they could replace the part for me at no charge. I made an appointment for today (July 28), but when I got there, I was told by the service advisor (dave?) that there was no recall on the car and nothing they would do. I just spoke on the phone with craig scelva, who is some type of top service manager. Aside from my complaint about the confusing information and wasted time today, I asked him what the real story is regarding the car and airbag recall. He said there is definitely not a recall, that only if the SRS light comes on is there a recall. Yet (as I told him), when I enter my VIN number into the hondaairbaginfo.com website, the result is that there is a recall, number 16V-056, to replace the SRS ECU, which may corrode and fail (though it says that if the unit fails the warning light will come on). So at this point I do not know what to believe about the recall status, & I am very concerned about the confusion, obfuscation, or lies which I have been given by people at huntington Honda.

- Melville, NY, USA

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