10.0

really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
23,163 miles

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« Read the previous 20 complaints

problem #14

Sep 302017

Accord

  • miles
The contact owns a 2014 Honda Accord. While driving approximately 25 mph, there was an abnormal noise and the passenger side air bag independently deployed without warning or impact. A police report was not filed. The contact sustained injuries to the right arm and neck, which required medical attention. The vehicle was towed to the contact's residence. The vehicle was later towed to an unknown dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure, but did not offer any assistance. The VIN and failure mileage were unknown.

- Marietta, GA, USA

problem #13

Jun 302017

Accord

  • 48,000 miles
Takata recall

- Keller, TX, USA

problem #12

Jun 022017

Accord

  • 32,820 miles
As I made a right turn to the parking spot with my right foot on the pedal I slowed down to 2-3 mph with foot still on the brake. At about 1-2 feet from the concrete retaining wall limiting the parking spot I pressed on the brake for the final stop. Car accelerated wildly and hit the concrete retaining wall ahead. My foot had never left the brake. Air bags did not inflate. The vehicle was in motion 2-3 mph, on a parking lot. Acceleration happened when I was breaking.

- Santa Barbara, CA, USA

problem #11

Jun 062016

Accord

  • 42,522 miles
Takata recall:my car was hesitating when accelerating from a stop. I stopped and turned the car off only for about 5 minutes, I got back in, turned the car on and it wouldn't start. I was on a city St, so I walked to auto mechanic shop, got a jump, it started up after 5 to 10 minutes. The next day, the same thing happen. I called Honda, got someone to jump start the car, drove to Honda, left the car for 2 days. Honda called me stating that the battery was good, but the sensors were bad and needed to be replaced. They replaced the sensors, charged me $160. I picked up the car, drove it home, then 2 days later, the car died out again. I called Honda again, they told me to bring the car in. I got the car jumped in order to take it back to Honda. This time, I left the car there for 3 days. They told me this time that the battery was bad and wanted me to pay for a battery. I refused to pay for a battery, sent the manager an email in reference to the findings that they said was wrong with the vehicle because in the begining, they told me that it was nothing wrong with the battery and now I paid for the sensor and the car still cut off. Did I really need the sensors or was it the battery in the first place? they replaced the battery at no charge..

- Hazelcrest, IL, USA

problem #10

Sep 122016

Accord

  • 18,537 miles
Air bag deployment system problem. Air bag off warning light sometimes comes on when an adult passenger is seated. This is an intermittant problem. Dealer unable to identify problem on 2 (3 hr) visits. Honda hq reports: Weight to trigger sensor is < 60lbs. Warning light that air bag is turned off may or may not mean that air bag is off and will not deploy. Light must be on when dealer checks as Honda computer does not store any error codes or conditions, advised to wait until light come on then go to dealer. I objected as passenger is at risk of life that the air bag will provide no protection in event of collision. Honda stated policy they will not replace sensor unless it fails in test at dealer ' that is, permanently bad, not intermittant. Honda hq agent then asked if there was anything else she/Honda could do. I said yes, replace any sensor that may cause the light to go on, and check light for faulty wiring. Response: We're not willing to do that. (Honda hq case # 05056884)

- Vienna, VA, USA

problem #9

Jan 022016

Accord 4-cyl

  • Automatic transmission
  • 36,000 miles
The contact owns a 2014 Honda Accord. While operating the vehicle, the air bag sensor remained illuminated, which indicated that the air bag was turned off. The vehicle was taken to the dealer where it was diagnosed that the failure was due to the electrical system. The failure was not repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 36,000. Updated 05/17/16

- Jacksonville, FL, USA

problem #8

Sep 022015

Accord 4-cyl

  • 14,000 miles
Takata recall: I want to know if my car has a defective airbag. Honda advised me that I have a takata airbag on the passenger side front. I have asked if this airbag uses the ammonium nitrate propellant - which is suspected to be the source of the problem - and they have been unwilling to tell me. I have written two letters to the president of american Honda & have had two phone responses, both of which have not answered the question. They clearly know the answer and I would like them to confirm in writing as to whether ammonium nitrate is used in the airbag in my vehicle.

- Marietta, GA, USA

problem #7

May 012014

Accord

  • miles
To: NHTSA I had purchased a brand new Honda Accord in March 2014 and soon after I noticed a rattling noise in the steering wheel. I took it for repair to the dealership and they took me on a test drive to hear the noise and they attempted to fix it without success. The rattling noise is not always present and it comes unpredictably therefore every time I go to the dealership they want me to drive it and replicate the noise which is sometimes not possible. I have recordings of the noise and they would not accept that to fix the car. A representative from Honda corporate office had personally told me that it is a defect and they have no resolution for it and they would notify me when their engineering figures out a fix. I hired a lemon lawyer a few months ago to help me. I am infuriated that Honda is offering me to settle by paying me "some monies for my trouble? without going to trial but they still are not willing to fix or replace this defective car. I find it unacceptable that Honda is allowing me to drive this car even though I expressed safety concerns and even worse they try to put a price tag to settle for my safety instead of acknowledging and resolving this issue. I have a trial scheduled for September 22- 23, 2015, I feel like this appointment is too far and the more I drive this car the higher risk it posses for my safety. My experience with Honda has been an appalling one so far and I want to express my frustration with the process. After Honda?S history and penalty of wrongdoing to the public I would assume that they take more aggressive measures addressing safety issues before they cause harm. I would like your assistance and involvement in this battle with Honda and trying to make them realize that they can"T just pay individuals money and brush safety issues under the carpet.

- Alexandria, VA, USA

problem #6

Feb 222015

Accord 4-cyl

  • 11,000 miles
The contact owns a 2014 Honda Accord. The contact stated that while driving at a low speed, another vehicle failed to yield and the contact crashed into the rear of another vehicle. The front passenger side air bag deployed and a smokey substance emitted; however, the driver side air bag failed to deploy. The contact sustained neck, right shoulder, and arm injuries that required medical attention. A police report was filed. The vehicle was taken to an auto body shop for repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11,000. Phone call 3/18/2015: There was a belted front passenger.... updated 03/19/15 updated 6/11/15 updated 6/19/2015 updated 7/16/2015........updated 12/17/15 updated 9/28/2017

- Bayville, NJ, USA

problem #5

Nov 122014

Accord 4-cyl

  • 7,886 miles
The contact owns a 2014 Honda Accord. The contact stated that the vehicle crashed into a deer causing significant damage to the front driver side. There were no injuries and a police report was not filed. During the incident, the front passenger side air bag deployed as intended, but the driver side air bag failed to deploy. The vehicle was taken to a dealer and repaired but the cause of the failure was not diagnosed. The manufacturer was notified. The failure mileage was 7,886.... updated 03/19/15 updated 04/13/15........updated 12/17/15 updated 9/20/2017

- Duffield, VA, USA

problem #4

Jan 062015

Accord

  • 6,100 miles
I was stopped - was hit head on by an out of control driver whose car spun around, hit my car on driver's side and pushed me into a stone wall damaging the car on the passenger's side also. The airbag on my car (driver's side) deployed and I got second degree burns on my wrists and arms from the airbag and am now being treated at a burn center for second degree burns. I had gloves on and the burn went through the gloves putting holes in them. This was a terrible crash causing over $11,000 damage to my car and I have no idea what my medical bills are. I feel this airbag had to be defective. It also concerns me that my car was hit head on and on both sides and only the airbag on the driver's side deployed. All the airbags in this car must be defective or certainly not working properly.

- Wilmington, DE, USA

problem #3

Aug 072014

Accord

  • 5,234 miles
When a car has air bags you never know if they work unless you have a crash. With fcw, if you drive safely the alarm should never go off. With our car the fcw alarm rarely sounds but sometimes it will if you were going about 25 mph or less and a car close ahead would be stopping or turning right. Most times our fcw would not sound but sometimes you got false signals and you wondered why. After two dealer visits and one for 3 1/2 days there has been no change except now we do not get false signals. The Honda literature says of fcw "..can sense the presence of vehicles in front of you and issues alerts if it calculates you are at risk of a collision.." that is why we bought the car and what we expect. After the second dealer visit and there was no change, the dealer service manager and I drove our vehicle and at times dangerously close to a vehicle ahead including large trucks and the fcw alarm did not sound. We tried a very similar new car off the lot like mine and drove it the same way. The fcw did not work as expected. Per a sheet the dealer gave me for fcw, it states that it uses radar with a range of up to 393 ft. If a car is going up to 75 mph with a car length (20') for every 10 mph fcw should sound the alarm up to 150' and going faster than the car ahead. Ours will not do that at any speed below 75 and getting too close going faster than the one ahead until going about 25 or under then not always. I say our fcw does not work. When discussing this with the dealer and a factory rep the service manager now says "it is your perception fcw does not work." I say fcw does not work consistently and at higher speeds and buyers are being deceived. With self driving cars and acc is should be possible for Honda to fix or replace our fcw so that it does work and purported. There should be a recall to warn others and fix it. I welcome inspectors to test our fcw system.

- Ferndale, WA, USA

problem #2

Jun 032014

Accord 6-cyl

  • 5,373 miles
Accident occurred at South high school road and West 25th St. Indianapolis, Indiana. I was driving North inside lane of 5 lane high school road. Driver at fault crossed 2 North bound lanes for South bound middle turning lane from w 25th street which tees into high school road. I broad-sided driver in back side door/fender/trunk areas. The airbag exploded and sheared the skin off my right under arm. I was taken to the hospital and continue receiving treatment from my doctor. This crash incident should be included in the takata air bag investigation conducted by NHTSA and Honda should be notified of this safety defect. Updated 1/22/2015

- Avon, IN, USA

problem #1

Jan 312014

Accord 4-cyl

  • 117 miles
I purchased new 2014 Honda Accord on 1/27/14 with 34 miles. On 1/31/14 with only 117 miles, I was attempting to park, perhaps 2 mph when all of the sudden, the car lunged forward on it's own with great force. I was appx 5 feet away from stopping when suddenly the airbag deployed, the car lunged, hit the concrete stop, jumped over and stopped only by steel cables.this occurred on the 4th floor (spiral parking). If the cable system were not in place, I would have ended up landing on the top of the cars parked on the 3rd floor. This entire incident occurred in 2 seconds or less. I was completely straight in line having turned right from the central aisle, about 5 feet from the concrete block, traveling no more than 2 mph. With no warning, the car lunged forward, airbag deployed and sent the car into the cables. I received a burn to my right hand from the airbag and was completely and utterly in shock. I have an exemplary driving history for 44 years and have never had anything so traumatizing occur ever. As I stated, this occurred so quickly as I was only 1-2 seconds from turning the engine off. In reporting this accident to Honda, they recommended having it towed to seidner's with whom they partner with. They completed the repairs on 3/1/14.the damage was extensive, $11,600 to the front end, hood, etc. The car was at the collision center until 3/1/14. Because of the claim I opened with Honda, they inspected the car 3/10/14, however only made a hand-written note that they test drove it for 48 miles, noting "no defects in mechanical inspection, no repairs recommended." I am utterly terrified that this could occur again. Please, can you direct me as to what I can do to ensure that this never recurs.

- La Verne, CA, USA