10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 16,012 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Entire operation system for vehicle was affected causing immediate vehicle failure. Unable to pull over or move out of traffic. Extremely dangerous malfunction with complete loss of control at high speed with no warning. All dash lights lit up/blinking. Many system errors displayed on main driver screen near steering wheel. The screen errors quickly read through multiple errors, including power steering loss, tire pressure loss, hill control loss, etc. The screens were going so quickly and car was beeping like it had low gas. But the only thing we could do was get to the side of the highway. We have driven thousands of miles in many types of cars and situations and this was by far one of the worst malfunctions we have ever experienced. If there is an electronic problem or situation where your car is breaking then it should say pull over immedately. It was no help to flash through an array of features on the car having error. This needs to be recalled!
- Mcchord, WA, USA
2017 Honda CRV ex-L AWD, purchased new Dec 2017, about 37K miles on it currently. A couple of days ago- on 1/27/2021- I was driving with my family (wife and two toddlers) on highway route 4 westbound in NJ going about 50mph with moderate traffic, when all of a sudden - brake system failure and all error messages appeared on the dashboard. I frantically tried to brake but the brake pedal was stiff and could not be depressed. I tried repeatedly to slam on the brakes cause the car in front of me was approaching fast and thankfully after several attempts the brakes were able to be depressed and I safely pulled over to the nearest strip mall parking lot with all the error messages flashing and brake system illuminated, I took photos and video on my phone and just made sure we were all ok. My wife and I were totally freaked out cause if we weren't able to stop we would definitely have rear ended the approaching vehicle in front of us at 50mph causing an accident. In the parking lot, we turned off the car and back on and the error messages disappeared and I was able to cautiously drive back home. We are very concerned about our safety in this vehicle if this happens again. Error messages have occurred once or twice in the past in inclement weather and a few of the driver assist features were not working due to the weather. But nothing like this has happened before with brake system failure / inability to depress the brake pedal and all errors flashing on the dashboard. If I bring it into the dealership I read online that if they're not able to replicate the errors then it doesn't exist. Please advise. Thank you.
- Englewood Cliffs, NJ, USA
The safety feature reacts to shadows on the road. This has happened 3-4 times where if I'm driving under a bridge the car will beep and show a message asking me to hit the brakes. I think the car sees the shadow of the bridge on the road in front of me as an object and is asking me to stop/ hit the brakes. If the car ever applies automatic braking, then the car behind me can slam into me causing an accident.
- Wyomissing, PA, USA
Computer failure resulting in multiple error message's and warning lights. Loss of antilock brakes, electric parking brakes, automatic collision brakes, adaptive cruise control, lane departure mitigation, hill assist, vehicle stability assist problem, power steering problem. Took vehicle to Honda dealer, they claimed software issue and did an upgrade. Problem is back. I reset the computer by disconnecting the battery. A few days later problem returns. Does not matter if you are driving or parked. It has failed while driving and while parked with engine running. Error requires a computer reset to clear it. Problem first occurred over a year ago and continues to this day..
- Valparaiso, IN, USA
For 2 days (fri/sat) when remotely locking doors, the doors would lock but there was no lights or beep indicating the doors were locking. Checked menus to ensure the feature was on, it was. On Sunday, stopped for fuel, fueled up, vehicle would not start while at the pumps. Clicking noise and multiple lights on dash. Error messages: "electric parking brake problem", "brake system problem", "tire pressure low" among others appeared. I could not deactivate the parking brake. Quick google search showed a jump start would remedy the situation, which it did. Replaced original battery (3 years old) however, when remotely locking the vehicle, the vehicle lights are still not flashing and no beep is heard. Will be making appointment at dealership, but based on past performances of dealerships, not hopeful a cause or solution will be found. I have found Honda dealerships are quick to point blame to the driver for an issue.
- New Bedford, MA, USA
My car was sitting on driveway and when I start my car all of the sudden it start giving me break system error problem. So my car automatically applied electronic parking brake and now it's not releasing at all. Also delar told me it happened because of brake actuator malfunction. Also, when I am driving some time it applied emergency brake itself if there is nothing in front of car. And there are many other Honda CR-V 2017 mode that have same problem or similar problem. And vehicle is now out of warranty so dealership want to charge for parts and labor.
- Concord, NC, USA
The contact owns a 2017 Honda CR-V. the contact stated that while driving at an unknown speed, the brakes malfunctioned independently, while several unknown warning lights illuminated on the instrumental panel. In addition, the vehicle failed to accelerate. The vehicle was towed to northtown Honda (2277 niagara falls blvd, amherst, NY 14228) where it was diagnosed that the vehicle stability assist modulator need to be repaired. The vehicle was repaired however, the failure recurred four times. The manufacturer was not notified of the failure. The approximate failure mileage was 59,000.
- Lewiston, NY, USA
Whenever there is rain or dew most of the car'a sensors will malfunction. The brake sensor are all bad, power steering, low oil and low tire pressure. It will happen sometimes while driving and when in park too.
- Smiths Station, AL, USA
The car applied the brakes vigorously while driving 55-miles per hour on a rural straight 2-lane highway with no other cars in sight. The only unsafe condition was the unanticipated braking of our vehicle. I suspect the culprit to be the automatic braking system of the car. There was no one else involved. I continued driving after this happened.
- Montgomery Village, MD, USA
I own the car for 3 years and 10 month and did not notice any issue with the breaking system until today on 10/15/2020. My brother was driving the car and the car all of sudden stop completely when start slowly pressing the on brake pedal. He was approaching a bump with steel plate covering the gap on a bridge and start to slow down to 25mph and the car sudden break hard and stop completely causing him and the passenger to shovel forward. He then heard two beeps. There wasn't any car in a close range. After about 5 seconds, he can then able to step on the gas pedal. Sound like some issue with the automatic emergency braking technology.
- Woodhaven, NY, USA
This vehicle still have electric parking brake problem, the brake light, tpsm light and other light will suddenly on dish, than the light suddenly off. Sometimes car can't start, a lot of time, when I start the car put on R, the car doesn't move back, it moves forwards. Almost hit other car.when I drive car speed is 25mile, saw the stop sign, want to stop, but there was no turning back on the brakes and the cat cant stop.the brake light suddenly on dash, electric parking brake problem light on dash, too. Cant move the car, there is no way to use towed move car, .I used towed 3 times get car to dealer.when I got this car, the A/C never worked, .2 car keys have been changed battery 3 times total using 6 batteries.only 16800miles, I dont think ts normal.my first dealer- paragon Honda. Never inspected my car or changed the part, only update softwa lie to me say A/C is good. Manytime if lights werent on dash, they refused to inspect.car, once I made app to shop, the lights suddenly off, they cancel my app.I go to second dealer to check my car.they tell me A/C discharge hose leaking &change vsa modulator. When the repairs down, pick up car ON7/3/20, the dealer refused to write my correct license plate no and del date on my repair rec, refused to provide rent car to me. ; but still have electric parking brake problem.. suddenly loss rear -camera carplay, bluetooth hands freellink, cant open the turn door, once, the rkey in the car, I just out of drivers door, try open the turn door, suddenly all doors of this car were looked, the car didnt start. My bag, my wallet and house keys call phone and money everything was locked in the car. On 09/01/2020 my hand hold the key, try start the car, cant start car.used tow towed to shop. I afraid of using this vehicle, because you dont know whats going to happen.
- Fresh Meadows, NY, USA
Emergency crash avoidance system deployed causing the car to stop. This from 35 + mph. This was unexpected. And we were lucky no other cars were affected. Automatic headlight dimmer is not operating correctly. This is annoyance to the driver of my car as well as blinding to oncoming trafic.
- Southbury, CA, USA
This vehicle has the automatic braking system. On several occasions the brake warning has flashed when there is nothing in front of the car. This has even happened on the interstate at high speeds. More recently last week when driving on a residential street with no other cars on that road and no parked cars the car automatically hard braked with no warning. The weather at the time this happened was a partly cloudy day. At the time the car hard braked I was on a flat road going about 25 mph driving straight. Had there been a car behind me when the autonomous brake hard braked I fear I would have been rear ended.
- Lenexa, KS, USA
The contact owns a 2017 Honda CR-V. the contact stated that while driving 30 mph, the brake warning light illuminated. The vehicle resumed normal operation after the vehicle was turned off and restarted. The vehicle was taken to the local dealer paragon Honda located at 57-02 northern blvd, woodside, NY 11377, where it was diagnosed and the contact was informed that an unknown software update needed to be performed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 15,960
- Fresh Meadows, NY, USA
We have a 2017 Honda CR-V. on April 29, 2020, I was driving straight on a city street going about 20-25 miles per hour. There were no other vehicles or any other obstacle in front of my car. Without warning, and on its own, the car's orange brake warning light came on and the car was brought to a hard stop in the middle of the road. The items on the back seat were thrown to the floor and we were thrown forward in our seats in the front enough that the seat belts engaged. This was instant and then immediately the car resumed to normal operation. We notified the dealer and they indicated that they had not head of this happening before and that Honda did not have any recall for this yet. This was a frightening experience - fortunately no one was behind us, but suppose there had been or we had been on the highway with more traffic and large trucks.
- Keyser, WV, USA
While driving normally with no traffic or obstacles in front, all Honda sensing suite features randomly fail and trigger a series of warning messages flashing sequentially on the hud indicating a problem with the following: Lkas, collision mitigation, braking, adaptive cruise control, and road departure mitigation systems. The brake pedal becomes stiff and brakes feel unresponsive but sometimes engage to stop the car even if stopping is unsafe, such as driving on a highway with no cars in front. This happens randomly in different environments at different speeds. Rain, sun, hills, traffic, no traffic, but it is difficult to replicate the issue. The sensors trigger a false positive thinking there is an imminent collision even if driving 35 mph on an empty road. It also triggers when following a car with warning tones and automatic braking. The car feels like it is rebooting itself in the middle of a false but self-induced crisis. I have narrowly avoided collisions because the car took over control when not needed, only to turn off all safety features and warn that there is a problem with the braking system. The dealership service department claimed it was a low battery, but replacing with a new battery does not resolve the issues. The service department then tried to claim driver error after deleting trouble codes, with no explanation how "driver error" can cause the same error messages to display on the hud as all of the plaintiffs of a class-action lawsuit say the same thing.
- Salem, OR, USA
The contact owns a 2017 Honda CR-V. the contact stated that the rear brake warning light remained illuminated on the instrument panel along with several other unknown warning lights. The contact also stated that while driving there was a resistance to going forward as if the brakes were activated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
- Grayson, GA, USA
While driving on city streets numerous system warnings sounded and illuminated, and several vehicle systems became disabled. Gasoline seeping into engine oil caused these issues which include electric parking brake problem, TPMS problem, brake system problem, brake hold system problem, AWD system problem, adaptive cruise control problem, collision mitigation system problem, road departure mitigation system problem, and emissions system problem. The dealer found the engine oil to be saturated with gasoline which according to them caused faults in the other systems.
- Milwaukee, WI, USA
26,000 miles had the new car towed and determined brake booster assembly caused several warning lights and disabled the vehicle. 1 year later at 46,000 had the car towed determined to be fuel injector and pipe set off codes and vehicle was disabled. Both times, I had the vehicle parked in a parking lot, was able to start it, but could not move it due to multiple failures. Every oil change I ask if there are any vehicle recalls and they always look up the VIN and determine my particular vehicle is not on the list. Apparently is should be.
- Rochester, MN, USA
- Denver, CO, USA