7.9

pretty bad
Typical Repair Cost:
No data
Average Mileage:
8,450 miles
Total Complaints:
63 complaints

Most common solutions:

  1. not sure (53 reports)
  2. campaign n61 software update (5 reports)
  3. going from bad to worse! (3 reports)
  4. no (1 reports)
  5. premature failure/ replacement of fuel injectors (1 reports)
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« Read the previous 20 complaints

problem #3

Mar 172018

CR-V EX

  • Automatic transmission
  • 5,850 miles

Third oil change in a month was received on 3/15 for fuel in oil. On 3/17, after doing some shopping, I started my car. My 6 year old and her friend were in the backseat and started complaining, begging me to roll the windows down. The gas fumes in the interior of the car were that bad. Only two days after the oil change! That is a safety issue. Reporting to my dealer.

- Michelle M., Willow River, US

problem #2

Feb 192018

CR-V EX

  • Automatic transmission
  • 3,953 miles

Our MPG started to suck, and we noticed it would hesitate on acceleration sometimes. I would smell gas fumes but didn't think anything of it, in the winter scents are a bit more noticeable, thought it was another car. Then one day we were heading to visit family and the kids started complaining about the smell of gas in the back seat, it was making them sick. Turning off the heat helped.

I asked on a CRV Forum I'm part of on Facebook, and someone advised checking my oil for being overfull and smelling like gas. It didn't appear overfull, but I smelled it (yes, I smelled my dipstick) and it burned my nose. No mistaken, it smelled just like gas out of the pump smells.

Brought it into the dealer 2 days later. Engine oil was overfull by 3/4 quart due to fuel dilution. Changed engine oil and filter. Dealer advised I'm one of over 50 people at this dealership with this issue. Further advised I was one of the "lucky" ones since my car didn't stall, strand me, and/or engine light didn't come on. Some have had to have work done due to damage. Dealer advised Honda had no clue, and for me to check my oil if I smelled fuel again.

I opened a case up this same day with Honda, #06702985. Case mgr called me on 2/22 and I missed the call. I called back and left a message. Never heard from Honda until after my next incident, of which I will file my next complaint and continue the story.

- Michelle M., Willow River, US

problem #1

Feb 282018

CR-V EX

  • Automatic transmission
  • 4,272 miles

Here we are, part two. First oil change at 3953 miles on 2/19. First I should say, I live in a rural area. I do not drive frequent, short distances.

On 2/25 I drove 50+ miles one way to do shopping. Got to the first store, just fine. Went to the next store, smelt faint fumes. Third store, overtook the cabin, it was horrible. Went to visit family, out to eat, then traveled 50 miles back home. The long drive made the strong smell go away. Got home, left the car running long enough to bring groceries in, brought the car into the garage, promptly shut it off. Shut the garage door. About 15 minutes later came out to put groceries in the deep freezer and the garage REEKED of fuel. I put the car outside.

On 2/27 I called Honda again, still had not heard from my case manager. Got voice mail. So I called back, spoke to someone and they tried reaching my case manager. Unavailable. So I posted on Honda's FB page and that got a response. I gave them my case # and advised what was happening. Called the dealer, made an appt for 2/28. Brought the car in that day (these are 50 mile one way trips to the deal) and again, oil overfull. Changed oil and filter. Mileage 4272.

- Michelle M., Willow River, US