The contact owns a 2018 Honda CR-V. the contact stated that there was an abnormal fuel odor inside the vehicle. The vehicle was taken to autopark Honda (located at 3630 old raleigh rd, cary, nc 27511, (919) 467-4747) for an oil change and the dealer diagnosed that there was an engine oil dilution with fuel due to a software setting. The contact was informed that the vehicle was safe to drive and there would be a software update to repair the failure; however, the remedy was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,500.

- Fuquay Varina, NC, USA

My 2018 Honda CR-V is have a problem with overfilled oil levels with a gas mixed with engine oil and gas smell, this is due to gas leak into oil reservoirs. This is a cause for concern of longevity of the engine and health risk cause from gas smell in the cabin of vehicle. NHTSA to required Honda to recall this vehicle to get it fix. My vehicle only have 6100 miles on it.

- Maple Valley, WA, USA

Terrible gas smell inside the vehicle. Very strong gas odor almost enough to give us a headache. We googled gas smell issue for a 2018 CRV and read information about checking oil to see if the strong gas smell is coming there. Oil dipstick smelled very strong for gas. Plan to contact Honda and the dealer tomorrow to see what can be done.

- Yacolt, WA, USA

Severe dilution of engine oil with gasoline

- Sherrills Ford, NC, USA

I was driving our 2018 Honda CR-V 1.5L SUV (with 4200 miles odometer reading at the time of the incident) on Saturday, March 2 on Iowa state highway 92 going approximate 62mph and were 25 miles from home when the vehicle stalled and lost engine power unexpectedly and we had to go to the shoulder of the highway to get out of traffic coming behind us on the road. The vehicle would not accelerate to more than 6mph and the engine light was flashing when any effort to accelerate was made. We called Honda roadside assistance and were told it would be a 4 hour wait for a tow. The outside temperature that day was 16 degrees above zero Fahrenheit. It was 3 hours before a tow service arrived. Our vehicle was towed to smart Honda in des moines, Iowa which was the closest Honda dealer. The service department suspected the oil dilution problem and did an oil change that day. We were asked to keep our vehicle at smart Honda until they could complete the service required. We were not given a loaner vehicle to use while the CR-V was at the dealer. We bought this vehicle in July 2018 and in October of 2018 we received an email from consumer reports about the oil dilution problem in the 2017-18 CR-V 1.5L engines. We did not receive any info from Honda corporation until January 2019 when we got a letter about a software update due to 'drivability concerns'. due to severe weather in Iowa, we were not able to schedule a service appointment and there was no emergency urgency in the letter we received. We are hugely disappointed and upset about this issue and consider it extremely unsafe to have a vehicle that can stall at anytime and anyplace. A safety recall on this engine should be issued before someone is killed with a stalled engine occurring completely at random.

- Oskaloosa, IA, USA

While driving the CR-V down the country roads in my area the vehicle started to shake and loose power. The check engine light came on and while trying to find a safe place to pull off the vehicle began loosing power. With the gas pressed to the floor the vehicle would not go above five miles an hour. Finding a location to pull over. The vehicle was shut off and the engine was crackling and smelled like it was burning. Getting out of vehicle for safety reasons allowed showed that the smell was worse on the outside. The vehicle was towed to the dealership where it was deemed in operable. They provided me with a loaner; however, I am paying for a vehicle that cannot be driven. This vehicle was only off the lot for three months with less than 800 miles.

- Conneaut Lake, PA, USA

I was driving to Honda dealer on March 6, 2019 for my second oil change as a result of me calling the dealership and telling them my oil smelled like it had gas in it again. This is with less than 700 miles since the first oil change that I had done on February 13, 2019. My first oil change was with 4525 miles, this was done as part of a recall on my vehicle. On this March 6th trip I was about 40 miles away from the dealership and my acc (adaptive cruise control) shut down, the collision mitigation system problem and road departure mitigation system problem lights all came up on dash of car and kept scrolling on dash. When my car did this I was unsure, felt unsafe and was frustrated as not knowing what was going on and how many more problems I am going to have with this vehicle. I found a safe place to pull over and called the dealer and told him what was going on, he said the car was safe to drive but those systems that were scrolling on dash weren't operating. It was 6 F outside a clear road and a sunny day in North Dakota. After the oil change, I was told the oil was high and that there was again gas in my oil again. At this point I am beyond frustrated and wondering how many more problems I will be having with this new vehicle and the nearest dealership to me is 100 miles away, which causes me time and expense to get to dealership. This also causes me to wonder how reliable this new vehicle can be in North Dakota in the winter time as also not getting much heat out of the heating system either, so between the heat, the gas in the oil and electrical problems I am not feeling that this is a safe dependable vehicle to drive, as a person could freeze to death if ended up stranded when the car shuts down and no heat, like it did when I had my appointment for the recall on 2-12-19 and it had to be put on flat bed truck to get recall done.

- Maddock, ND, USA

2018 Honda CR-V touring edition with 4,000 miles on it in Kansas City, mo. As I was driving down the interstate on the way home from work, an overwhelming smell of gasoline invaded the cabin. As I was only a few miles from home, I kept driving, thinking it may have been from another vehicle. However, the smell remained. When I got home and parked in the garage, I opened the hood, and it was clear my engine was the source of the fumes. Had to keep the garage open for fear the fumes could ignite. Vehicle is currently at the Honda dealership for service. Dealer claims they've never experienced this type of issue, and is currently investigating.

- Kansas City, MO, USA

When driving my vehicle on the highway, it shut down and the service engine light came on, it had lost all power and it had 4525 miles on it. I was on my way to take it up for a recall for a software update with A/C control unit replacement ; dtc P0300, P0301, P0302, P0303, P0304, or P0172. I had to call Honda road side assistance and my vehicle was hauled on a flat bed trailer to get the recall fixed. This recall also involved an oil change, of which they were making the customer responsible to pay for the filter, they would change the filter with the oil change, but not pay for the filter when changing the oil. There is also an oil disillusion problem with this vehicle as there is gas going into the oil causing a gas smell in the oil and thinning out the oil. Also there is a heating problem with this vehicle as there is no heat which comes out of the blowers, which where I live is very important to have for 6-9 months out of the year. I would rather not have air conditioning as I can roll down my window to get cooled off, but there is only one way I can get heat in my car and that is from running the engine and using the climate control in the car. In cold weather states when driving this car is not safe because when it shuts down and isn't drivable and the car isn't able to produce heat when you are stranded a person could freeze to death because of the cars inability to produce heat while stranded in the cold weather. My oil already smells of gas and I have driven it less than 700 miles since the oil change, that was performed with the recall. I am taking to Honda dealer again for an exam I was told, to check out spark plugs and X-ray them and also for another oil change, with 5219 miles on car now, so with less than 700 miles from last oil change I will now be getting another. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Maddock, ND, USA

At several points in time during November and December, I smelled a foul odor in the passenger cabin. I notified the dealer and there was a recall in which they applied the fix. Even now, there appears to be a foul smell once in a while. The heating system takes a long time to heat up in the winter. If in park/idle mode, the heat will automatically be less hot for some reason.

- Brooklyn, NY, USA

Fumes in the cabin when starting during cooler weather. Gasoline present in the engine oil, which dilutes the oil and results in levels higher than recommended by manufacturer. Concerns documented with a certified Honda dealer. Amending software has not solved the problem. We were hold that Honda engineers are working on a solution. We have been to the dealer 4 times without a resolution.

- Goodlettsville, TN, USA

The contact owns a 2018 Honda CR-V. the contact stated that fuel was leaking into the engine oil and diluting the engine oil. In addition, the vehicle stalled and fuel fumes crept into the vehicle, creating an abnormal fuel odor. There were no warning indicators illuminated. The vehicle was taken to holman Honda (12 E sunrise blvd, fort lauderdale, fl 33304, (954) 764-1100) where the software was refreshed, but the failure was not repaired. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 12,200.

- Port Orange, FL, USA

I noticed the oil level being over full in the fall of 2018, at that time we had about 6,000 miles on the vehicle. At 7237 miles I had my first oil change our dealer on October 15, 2018. I became aware of the oil dilution issue after receiving a letter from Honda regarding service bulletin 18-114. I checked the oil level and found it to be way over-filled on December 1, 2018. I visited the dealer and they advised that a permanent fix was on its way and I should wait for a formal recall, however I was very concerned about the long term affect on our car's engine so I returned to the dealer and expressed my displeasure with the delay. They called me a day or two later indicating that they would perform the recall work which was completed on January 8, 2019. I checked the oil level immediately after the oil change and found it was at the top of the orange plastic tip of the dipstick (I realize the full level is at the top hole in the orange tip). Hoping that the oil dilution issue was fixed, I checked the oil again today, February 15, 2019 after the vehicle sat in the garage all night. The oil level was found to be way above the full mark and beyond the top of the orange tip by more than '. the oil dilution issue has not been corrected in my vehicle. I filed a complaint with Honda mc and received a phone call from a tech who informed me that "there was no issue with the vehicle and if the check engine light came on to return to the dealer". I expressed my displeasure with this response and she repeated her "canned" response. I am not the only owner of this vehicle/engine with the same issue. I request that the NHTSA formally investigate this matter as the Canadian and chinese governments have and have found this matter to be real.

- Columbus, IN, USA

The engine fails to reach full operating temperature. Gas is finding its way into the oil pan and producing an overfill condition. The cabin smells of gasoline. The electronics are unreilable and are often of line

- Edina, MN, USA

2018 Honda CRV has oil diluted by gas and causes the crankcase oil to be overfilled. Also smell of raw gas in cabin. Dealer has no fix. I got them to do the software upgrade but no change. Purchased the car new in April 2018 and immediately had the above mention problems. Had the oil changed and no improvement. Very concerned about the longevity of the engine and safety to car with that much gas in the oil

- Birmingham, AL, USA

2018 Honda CRV exl. Consumer writes with concerns to a oil dilution problem with newly purchased vehicle.

- Baltimore, MD, USA

Noticed a strong odor of gas on the oil dipstick along with a strong odor of gas in the cabin area. The smell is so strong that it causes the occupants to become sick. The smell is normally when its sitting, idling or when you first start it when the engine is cold.

- Prior Lake, MN, USA

The contact owns a 2018 Honda CR-V. the contact stated that fuel was leaking into the oil and the check engine indicator kept randomly illuminating. Bosak Honda Michigan city (710 hwy 20, Michigan city, in 46360, 1-219-874-4293) was notified and stated that the manufacturer sent notification of campaign number: 1245A2 for a product and software update. The dealer serviced the manufacturer campaign, which was not a manufacturer recall, but the remedy failed to provide a permanent repair. The vehicle was not repaired. The manufacturer was notified and provided a case number. The manufacturer had not issued any fuel system or engine recalls. The VIN was not available. The approximate failure mileage was 11,800.

- Laporte, IN, USA

Just purchased a 2018 Honda touring CRV with 300 miles that I purchase and there's only three days old the vehicle has problems accelerating and has loud knocking noises from the engine. My oil looks to be over filled and I am smelling gasoline I believe on the oil cap. The noise has gotten more louder over the past few days that I have been driving my vehicle. My main concern is the feeling of loss power when I am driving.

- Hagerstown, MD, USA

This car has suffered from oil dilution with gasoline since it was purchased in August 2018. I have taken it to the dealer who changed the oil at my expense and claimed that increasing oil in the crankcase is normal and should be expected. The oil level increases about 1 quart for every 2000 miles driven and the oil smells like gasoline. This problem happens at all ambient temperatures, and regardless of whether the vehicle is traveling in short trips or extended highway drives.

- Millersville, MD, USA