really awful
Crashes / Fires:
38 / 0
Injuries / Deaths:
36 / 0
Average Mileage:
62,217 miles

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« Read the previous 20 complaints

problem #92

Nov 032014


  • 58,000 miles
The contact owns a 2002 Honda Civic. The contact stated that the SRS warning light remained illuminated. The vehicle was taken to the dealer. The technician diagnosed that the air bag cable needed to be replaced. The vehicle had not been repaired. The manufacturer was not aware of the failure. The VIN was unavailable. The approximate failure mileage was 58,000.

- Miami Springs , FL, USA

problem #91

Oct 282014


  • miles
I am getting nowhere with my local dealership here in austin, Texas, ( howdy Honda). The service dept. Tells me that on the drivers side part # 09hoz-14-045 is ok, but passenger side part # 09hoz-14-040 needs replacing as a danger to the passenger of exploding! they are comfortable with having me drive my Honda knowing the danger to my wife or anyone in the passengers seat as the replacement part is not available! I have suggested to the service dept. At howdy Honda to disengage the air bag system until they get the part/parts but I was told this is not a good idea! my question is ; "is it a good idea to be driving around with a ticking time bomb"! this dealership has not even offered me a safe auto to drive while the part is received by them! I am not at all pleased with the lack of concern shown me as a Honda owner! please contact me regarding this matter as I am concerned for our safety in driving this vehicle. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Austin, TX, USA

problem #90

Oct 012014


  • miles
The contact owns a 2002 Honda Civic. The contact stated that the vehicle was taken to a dealer to be serviced under NHTSA campaign number: 14V349000 (air bags), but the part was not available. The dealer was unable to provide an estimated date for when the part would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.

- Greenvilla, SC, USA

problem #89

Oct 152009

Civic 4-cyl

  • 69,100 miles
The SRS (secondary restraint system) light came on. It originally happened while the was under warranty with the previous owner. Under 36,000 miles. The Honda dealer where the car was serviced reset the light, replaced the seatbelt buckle but were unable to determine the cause of the SRS light coming back on. Multiple times. I believe this means the airbags are not working. Honda accepts no responsibility for this defect. And claim that since it occurred under warranty under the former owners of the car they are not responsible for fixing it.

- Durango, CO, USA

problem #88

Oct 142009


  • 70,000 miles
The contact owns a 2002 Honda Civic. The contact stated that while driving various speeds, the air bag sensor illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the SRS unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of this failure. The failure mileage was 70,000 and the current mileage was 94,000.

- Providence, RI, USA

problem #87

May 052014

Civic 4-cyl

  • 148,000 miles
This is regarding an open recall letter that we received and we took it to the dealer and they stated that it already had been completed. Which light is still on and the letter of the recall and the light still say that it is not done but all the dealers state that it is. We are not wanting to believe that it is true. So if there is another area that I need to be at please let me know we are just looking for this stuff to be resolved and Honda held responsible for it.

- Waynesburg, OH, USA

problem #86

Jun 022004

Civic 4-cyl

  • miles
This is about SRS indicator light and opds system. SRS light turned on in June 2004, at the dealership I was told "false alarm" and it was reset. The same thing happens several mounts later. In 2007 Honda issued extended warranty for opds system, in that document SRS light (stays on) is linked to opds system. By an E-mail from Honda I was told if SRS light is on (opds failure) the airbags will not deploy. This is a very important safety issue and Honda must issue a recall for the opds system.

- Burnaby, CA, USA

problem #85

Nov 122013

Civic 4-cyl

  • 179,000 miles
I had a front end collision and the air bags didn't deploy. I took the car to a repair facility and they advised that the air bags had been removed when I purchased the vehicle. I found out that the car had previously been in a front end collision and should have been totaled and not resold by ario auto located at 11216 1/2 burbank blvd. N. hollywood, ca 91601 818-643-1390.

- Palmdale, CA, USA

problem #84

Sep 132013

Civic 4-cyl

  • miles
2002 Honda Civic. Consumer writes in regards to vehicle inflator and air bag issue. Consumer states appreciation for assistance from customer service at dealership. The air bag light illuminated. The dealer replaced the air bag inflator and seat belt buckle. The air bag issue, was a recalled part.

- West Haven, CT, USA

problem #83

Nov 052013

Civic 4-cyl

  • 35 miles
Driver attempted to stop for a stopped vehicle by putting on brake. Brake did not engage. Driver slammed brake, still did not work. Driver ran into stopped car at approximately 30 mph. Airbag did not deploy. Driver suffered head, rib and leg injury from hitting steering wheel.

- Roanoke, VA, USA

problem #82

Sep 022013


  • miles
2002 Honda Civic. Consumer writes in regards to passenger air bag inflator recall notice. The consumer stated he made an appointment, ten days in advance. However, when he arrived at the dealership, he was informed the part was not available. The dealer stated the part had to be ordered. He returned two weeks later, but the consumer was not convinced the part was even replaced. When the consumer retrieved the vehicle, the SRS light was still on.

- Pasadena, TX, USA

problem #81

Aug 302013

Civic 4-cyl

  • 126,000 miles
I was in auto accident August 30. I was the only person in my car. The passenger side air bag deployed. The driver side did not deploy. Fortunately I was not seriously injured because my seat belt saved me. Why didn't the driver side air bag deploy? if there is a problem it needs to be fixed immediately.

- Alta Loma, CA, USA

problem #80

Aug 032013

Civic 4-cyl

  • miles
My car was recalled by the Honda due to the front airbag inflator in this year. The Honda dealer helped us to replace it at August. But the warning light still be on after fixation. So I believe that the problem is not fixed.

- St Louis, MO, USA

problem #79

Jul 122013

Civic 4-cyl

  • 130,000 miles
The contact owns a 2002 Honda Civic. The contact stated that after having the vehicle repaired under a manufacturer's recall for the air bags, the SRS warning light illuminated intermittently. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 130,000.

- Corona, CA, USA

problem #78

May 272013

Civic 4-cyl

  • 288,600 miles
SRS code 7-2 internal failure of SRS unit.

- Mahopac, NY, USA

problem #77

Apr 052013

Civic 4-cyl

  • 98,860 miles
I was driving today and suddenly the SRS light came on. The radio shut off for a few seconds while the light came on. When the SRS light shut off, the radio went back to working properly. A few minutes later, the SRS light came on again when I was at a red light and the vehicle stalled. I brought the vehicle to my mechanic who ran a diagnostic test. He stated that the problem I had experienced did not register; thus, he couldn't find an underlying cause. After researching this topic further on google.com, I discovered that many other people have had similar problems with the same make and model.

- Stoneham, MA, USA

problem #76

Oct 022012

Civic 4-cyl

  • 172,000 miles
I was proceeding to make a left turn after stopping and looking at an all-way stop. A Ford truck coming the opposite direction ran the stop and crashed into my car in the right-front. The airbags deployed and I was stunned by the impact. My left ear and face were severely lacerated by fragments of the airbag inflator (which were found and photo-documented), resulting in 29 stitches and permanent scaring. Shortly after the accident, Honda sent me a recall notice regarding the airbag inflator: This was the first time I was made aware of the fact that the airbag inflator was known to produce shrapnel and had caused fatalities. Despite having owned the car since 2003 and having it serviced at dealerships several times over the years, I had not received any prior information regarding the lethal airbag defect. Honda has been irresponsible and apathetic regarding my situation and the problem in general. I could have easily been injured worse or killed by the fragments, yet the company seems to not take the problem seriously. I will absolutely never own another Honda, will forbid my family and loved ones from owning a Honda.

- Mckinney, TX, USA

problem #75

Jan 032013

Civic 4-cyl

  • miles
2002 Honda Civic LX. Consumer writes in regards to problem with low beam lights recall notice. The consumer stated his complaint, was with the extent of the recall by Honda. The left side low beam had already been replaced earlier in the year. When he inspected the light, the end socket which attached to the light bulb had melted on the low beam side. He cleaned the melted plastic from the inside of the freely swinging low beam terminal and from around the ground terminal and re-attached the socket. The low beam worked again. The consumer then checked on buying a replacement socket from Honda, but he discovered Honda only offered the entire wiring harness. The consumer was hoping, the recall addressed the socket, but he stated the main problem was at another connection. Also, the air bag light illuminated at the beginning of the year. A recall had been issued for the air bag and the consumer had the procedure done on 03/15/12. The air light went off for about a week, and then came back on. The maintenance required light also illuminated. The consumer stated it would not turn off, because the knob on the odometer had bad contacts.

- San Antonio, TX, USA

problem #74

Oct 012010

Civic 4-cyl

  • 133,000 miles
My SRS light came on and continued to stay on. I did nothing out of the ordinary. I simply started my car, put the seat belt on and started driving when I noticed the SRS light come on. The Honda dealership inspected the issue and found it was a seat belt buckle switch malfunction. They told me that if the problem is not fixed it could be very dangerous. I was told that in the case of an accident, the seat belt may fail and the airbags will not deploy. I had the issue repaired for $295. After recently looking through old receipts, I found that there was a recall in 2007 for the opds and the SRS light staying on. In that case, the airbags were in danger of not deploying as well if someone was out of position in the seat. It seems to me that there is an issue with Civic's SRS system and the seat belt buckle switch is an ongoing and related issue as well. Seat belts are covered under a lifetime warranty but for some reason the buckle switch is not. In any case, I'm wondering why there hasn't been a recall on the seat belt buckle switch when it is a prevalent problem with this vehicle. Years after I had this issue, I am seeing on the internet that many people are still having the same problem. Something as important as seat belts and airbags failing in this vehicle during an accident should have been recalled immediately.

- Butler, NJ, USA

problem #73

Apr 012012


  • miles
The contact owns a 2002 Honda Civic ex. The contact stated that she received notification of NHTSA campaign id number 09V259000 (air bags:frontal:driver side inflator module) and took the vehicle to the dealer. The dealer advised that there was nothing wrong with the vehicle and did not service the vehicle. Immediately after leaving the dealer, the SRS warning light illuminated. The contact called the dealer and scheduled an appointment for the following day. The dealer performed the remedy per the recall. Two days later, the SRS warning light illuminated again. The dealer was contacted and advised her that there was nothing further to be done to the vehicle under the recall. The vehicle was not further repaired. The failure mileage was unknown and the current mileage was approximately 151,000.

- Clayton, CA, USA

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