Air conditioner was blowing only hot air. Had to have the condenser replaced. Took the dealer 90 minutes to locate the issue. Was unsure what caused it but perhaps a pebble. Not covered under warranty. Dealer said this happens quite a bit. I believe it's a flaw in the design and protection of this part.

- Overland Park, KS, USA

2007 Honda Civic ex faulty ac condenser. Stopped working abruptly. Dealer told me before looking at it that it was a rock that had put a hole in it. Indicated they had seen numerous condensers on 2007 Honda models that this had happened. They would not replace it, even with it under warranty since they determined it to be a rock that caused this small hole. I followed up on internet and saw that there have been hundreds of other Honda owners with this same problem and Honda refuses to do anything to help. This is absolutely a defective make in this vehicle. Honda does not want to assume any responsibility for this problem that should be covered under warranty. A car 3 years old should not have this happening to it. I have maintained this car with all service agreements and maintenance records.

- Durham, NC, USA

My Honda Civic 2007 got overheated after driving about 7 minutes from home on my way to work early morning. Never seen any visible leaks on the driveway. The maintenance on the car is always up to date and most of the time is done by the dealer where I bought the car from. After I brought the car to the dealer to be diagnosed, the dealer told me that the car has porous leak on the engine block caused by a defect when the casting of the engine took place at Honda's manufacturing plant. This porous leak caused the engine block to crack and lose coolant and eventually overheat the car. The dealer recommended me to replace the whole engine. The dealer even faxed me the service bulletin from Honda regarding this particular problem. The car currently has about 90,000 miles on it. Since the car has passed the warranty period of 60,000 miles or 3 years whichever comes first, the dealer would not cover the repair and advised me to call american Honda. After calling american Honda customer service center and telling them about the problem, they refused to replace the engine and insisted that it was not caused by a defective engine instead it was totally my fault for letting the car overheated. I tried to call Honda customer service about three times with no results whatsoever. They kept saying that there is nothing they can do due to high mileage that the car has.

- Riverside, CA, USA

It could be serious accident on the highway, and I could be dead, too. But Honda doesn't give me a good response for this case. I purchased this car 35 months ago, and the current mileage is 68,000 miles. I have had this car serviced since purchase by Honda of Decatur as recommended by the owner's manual. I had the car serviced the first week of February with a type B service. The dealer personnel didn't mention any maintenance issues with the drive train after this service. On February 9, 2010 I notice an unusual sweet smell as I drove my car to the airport. Because I was traveling on business, I had to leave the car and pick it up on February 11th. Shortly after returning on February 11, 2010 the temperature gauge showed the engine was overheating and some smoke came out. I immediately pulled over and turned the car off. I had the car towed to the Honda dealer in huntsville, al which was the nearest dealership. After the car was examined I was told by the dealer's service advisor that there is a crack in engine block. At this time they have not been able to identify a cause for this crack. As I explained above the car was recently serviced and the anti-freeze should have prevented freeze damage. The dealer has estimated the repair will cost $3,500-$3,700 and because of the mileage they indicate that Honda of huntsville will not able to submit a warranty claim on my behalf.

- Huntsville, AL, USA

2007 Honda Civic ~18,000 miles. Air conditioner failed due to "damage to the condenser by road debris" though car is still under factory warranty, Honda will not cover this repair, despite the fact that it is a frequently reported problem associated with a design defect of the car.

- Arlington Heights, IL, USA

Noticed uneven tire wear and vibration on my Honda Civic hybrid, and notified Honda service about this issue when I brought in the car for oil change. The service department looked at the car and said that the rear tires were worn, and this was due to rear suspension problem. Honda would cover the cost of that fix, but I also needed four new tires -- not covered by Honda. He offered to move the rear tires up front and just Focus on the rear ($280 for two tires). After researching the issue and finding that there was a service bulletin issued last spring, I declined to have two worn tires with evidence of cupping put on the front of a front wheel drive car. I asked why I hadn't been notified of this design flaw when I had brought in the car for a pre-roadtrip check in July (he said if I did not tell him to look for rear tire wear they wouldn't look) or why he didn't note it two weeks later when I brought the car in because the A/C had failed on the trip (another known defect, I now realize). The car also seems to have an electric switching irregularity, which has yet to be diagnosed. The service rep said unless I specifically ask, they wouldn't have looked for the rear suspension issue -- even though there had been a service bulletin -- because "not every Civic has the problem." I cannot imagine that at 15,600 miles (where it was in July) that the tires did not then have signs of uneven wear that now has necessitated tire replacement at 19,000 miles. I replaced two tires, one of which Honda covered. We have issued a complaint with Honda to cover the cost of two other new tires, which they said would be resolved within three working days.

- Boulder, CO, USA

2007 Honda Civic exa/C stopped working. Bought car 2/18/07 with 18 miles on it. Told by dealer rock probably hit condenser. Dealer could not show me where the puncture area was. Dealer indicated warranty would not cover repair. Before this happened, my air conditioning when turned on would rattle really bad, took it in for servicing, they tightened the drive belt, air conditioning was still rattling, they indicated that nothing was wrong. Now I have no air. I have researched other Honda owners and they have had the same problems. I have printed out many complaints about this happening to A/C condensers and the reasons that the dealer has given. This seems to be a defect in Honda's manufacturing of the car that happens to be a very costly repair to the consumer when it is not their fault.

- Stockton, CA, USA

I bought a Honda Civic sedan in 2007 and less than two months after I bought my air conditioner stopped working. I took it into the shop and without even looking at it they told me a rock probably hit my condenser and broke my A/C. this seems to be a known problem with Honda and it is a very expensive part to fix. I have been going a few month without A/C because I cannot afford such a repair. This should be covered under warranty or Honda should provide some type of protection over the condenser.

- Santa Maria, CA, USA