10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
14,453 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Honda Civic:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #83

Jun 012021

Civic

  • miles
Air conditioning started to blow hot and the Freon was low. Had to refill the Freon which is using the new R-1234yf fluid which is hard to find at autozone and is very expensive for a 1 pound can at $50. Still cheaper than a mechanic or dealership price. Problem is that the car has 27000 miles and has only been driven sparingly and was never abused. A month later and it-€™s starting to blow warmer only on 100 degree weather. I currently cannot afford to have full repairs done to the AC. Never had hit anything with my car. Paint and interior is in near excellent condition. So it-€™s obviously not my fault. Honda should be ashamed.

- Rialto, CA, USA

problem #82

May 242021

Civic

  • miles
Honda gives the condenser problem a extended warranty, yet they are not addressing the EVAP leak as their faulty. This EVAP leak is apparent to civic owners and they need to take the full responsibility for the malfunction. I drove over 3 years with less than 20,000 miles on the car, which should not have the a/c problem.

- Fullerton, CA, USA

problem #81

Jun 012021

Civic

  • miles
Drivers side of the car AC blows warm air. Passenger side blows cold air.

- Boston, MA, USA

problem #80

Jun 182021

Civic

  • miles
My air conditioner does not blow cold air as was working before. It has 30,000 miles. Dealership said condenser would be replaced if defective. It would cost $500. to inspect and determine the cause. Defective condenser could have caused damages to other parts of air conditioning unit. I cannot afford $500. to inspect to find possible damage to operation of car, such as electrical, or leaks, or compressor. Along with refrigerant quoted by dealership at $150. per pound. The air conditioning unit was poorly designed as a common issue other owners have experienced. Repairs could result in the thousands of dollars. No warning lamps, messages, or other symptoms noticed. I checked fuse and relay. Freon refrigerant should not have leaked as I have never had this happen with other cars I-€™ve owned with much more mileage. Heat in parked car in sun could be detrimental to my young children. If car should be inspected by auto air conditioning specialist shop, and repairs made, would dealership complete repair of condenser if it is the cause. Auto air conditioning specialist would cost cheaper than $500. Their hourly rates are cheaper. To inspect and determine the cause. My name is [XXX] and can be reached at[XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Honolulu, HI, USA

problem #79

Jun 152021

Civic

  • miles
The AC in my '17 Honda Civic Hatchback went out and I took it to the local dealership (where purchased) to have it diagnosed. Upon review, they informed me the AC's evaporator unit is leaking and it will cost $2K to replace. I'm aware there is a recall (TSB 19-091) on the condenser from 2016-2018 Civics. Honda came out with a TSB regarding this issue, all 2016-2018 civics have 10yr/unlimited mile warranties now on condensers. TSB 19-091, dated Dec 11th 2019. Per the bulletin: " American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. " However, there seems to be an equally large number of complaints online about compressors and evaporators failing in those years of Civic as well. As such, it turns out failure across ALL the components of the AC system (compressors/condensers/evaporators) is relatively common after only a handful of years. I believe an amended bulletin should be provided to cover ALL repairs across the AC system. As a Father, with two kids under the age of 2, it's not suitable for them to ride in a vehicle without AC. Especially with the 100+ temps we get in the middle of Kansas in Summer. Additionally, the lack of a function AC debilitates the function of the Defrost making it extremely dangerous to drive in foggy, rainy, and/or humid conditions. There are multiple articles explaining these exact malfunctions as well: https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/ https://www.reddit.com/r/Honda/comments/lyne6q/2017_honda_civic_ac_evaporator_leaking/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1 There were no warnings prior to my AC going out.

- Shawnee, KS, USA

problem #78

Jun 122021

Civic

  • miles
A/C compressor failed. Mileage 51,000.

- Dallas, TX, USA

problem #77

Apr 012021

Civic

  • miles
This vehicle was purchased in May 2017 and in April of 2021 the paint started peeling off the exterior around the rear window. This does not put my safety at risk but I do see that Honda has had this problem with many of their vehicles in recent years. This problem was reported to American Service Honda on June 4 2021, but because I am days past the expiration date of warranty Honda refuses to diagnose the issue without cost to me. I did not immediately report it when first noticed because I had not realized how recent this car was purchased. But like stated prior, Honda has confirmed the same issue for other of their models in recent years. I have owned other vehicles like toyotas and other brands to which do not have the same issue so it is not due to sun damage nor wear. Another issue is that the window trims on all passenger and driver windows are breaking shrinking and falling apart. Again this is also known problem with honda cars in consumer reports.org all throughout the U.S. This may be of safety concern if they fall off while driving I wouldn't want it to land on another cars front window or perhaps the windows can be damaged or cracked. One last thing that is also a common issue for hondas, that is an issue for mine is that the front bumper is very low it gets stuck on parking bumpers this causes the sides to start breaking and if it were to fall off it would be a major safety concern.

- Bakersfield, CA, USA

problem #76

May 172021

Civic

  • miles
My sedan isnt cooling since last 3 weeks. My local dealer Honda dealer Elk Grove is charging me $450. just to check this time with no repairs. I am concern its just 3.5 years old. Please Look into this Mileage 42000.

- Sacramento, CA, USA

problem #75

May 052020

Civic

  • miles
My 2017 Honda Civic EXL hatchback has a little over 23000 miles. I bought it back in 2016 and have no issues until last summer. The ac blows hot air and under the hood there is a hissing sound coming from the front passenger side. I live in Florida and thank God I have no children to suffer with me. I have to completely change my schedule to night because the heat is unbearable and I'm worried about my health and safety. I'm now aware that Honda is having all this issues with the ac for years and have done nothing about it. The dealers only want to charge people to have it fix knowing it was defective from the beginning. Just a diagnostic is about $700. Do people need to die of heat strokes before doing a recall?

- Orlando, FL, USA

problem #74

Mar 012020

Civic

  • miles
Vehicle loses AC refrigerant. They replaced leaky condenser after my having to take it in 13 times and fight with them. Now AC evaporator makes noise and they won't replace it because it hasn't completely failed. I paid $1846 extra to have an extended warranty but it has done me no good. Now my warranty has run out and I face a failing AC system known to have a refrigerant that eats holes in every part of the AC system. If my AC system fails and I can't afford to fix it, I risk fogged up windows and loss of vision and heatstroke when it is hot and I live in California and it is hot often.

- Santa Maria, CA, USA

problem #73

Feb 012021

Civic

  • miles
2017 honda civic, 60K miles, started blowing warm air. Dealership stated it wasn't the condenser thats under active recall, it just happens to be the compressor. $2500 to fix, 3 weeks and I havent heard from Honda Corp. This presents a clear safety concern under wet and humid conditions due to condensation on the windshield.

- St Peters, MO, USA

problem #72

May 202021

Civic

  • miles
I HAVE A 2017 Honda Civic. The Air conditioner stopped working. it does not blow cold air. the compressor clutch does engage but no cold air will come out of the system. the car is not even 4 years old and has 45,000 miles it should not have to be recharged

- Keeseville, NY, USA

problem #71

Mar 122021

Civic

  • 54,000 miles
Air conditioner in vehicle stopped cooling causing excess build up of moisture on interior windshield and side windows impairing visibility and safe operation of vehicle. Raining prevented the ability to roll windows down to clear windshield and windows. Had to manually wipe the interior of windows and windshield to see constantly until I made it back to my home.

- Wake Forest, NC, USA

problem #70

Apr 062020

Civic

  • 3 miles
The air conditioner stops blowing cold air at idle and occasionally even when driving. This may pose a safety issue in hotter climates if there are children, elderly people, special needs persons, or pets in the vehicle when parked.

- Cary, NC, USA

problem #69

Apr 052021

Civic

  • miles
Air conditioner fails to cool and instead blows hot air. Honda authorized service technician has confirmed that a defective air conditioner compressor has caused freeon leakage from the compressor's main shaft throughout the system.

- Redwood City, CA, USA

problem #68

Feb 152021

Civic

  • 40,000 miles
2020 I haven't used the car much do to covid-19. Maybe 1000 miles. February 2021 I noticed the cold air conditioning doesn't work properly. Seems that the air only blows. I just discovered today that Honda seems to have issues with ac condensers. I sent an email to Honda to see if my VIN has the warranty for the condenser. I will inspect it and see if that's what is going on. Car has 40K miles. 2017 sedan ex 2.0L need ac to defog windshield for visibility! and keep me cool so I can operate the vehicle safely! I'm not sure if it failed at some point in 2020. But I just noticed it now during some very hot days. Automatic breaking should have recall. When I drive and someone in front jumps across my lane to get into another lane, the car will slam the brakes after the car in front is already left the lane and it's inside another lane. That's a very delayed response and unnecessary because other cars behind me need to get on the brake hard to avoid hitting me. I try to floor it in situations like this but the system won't let me. The only thing this leaves me to do is disabled the system by holding down the button. But that removes the safety features. Sometimes someone in front of me brakes fast suddenly. I jump to another lane and the system applies the brakes once I already jumped into another lane with nobody in it. However if there is someone behind, then the person honks because the car just slammed on the brakes! I have video proof of this. It's an accident waiting to happen

- San Francisco, CA, USA

problem #67

Mar 052021

Civic

  • 66,700 miles
I was on an errand trip from alhambra to santa ana. Air conditioner is working fine until I stopped to drop off documents in alhambra. The air conditioner stopped working when I return and startup my car. My vehicle was at 66700 miles. No accident history. Norm reeves Honda at West covina diagnosed both A/C compressor and condenser are leaking. Request goodwill repair from America Honda but was ultimately denied.

- El Monte, CA, USA

problem #66

Jun 012020

Civic

  • 38,000 miles
Air conditioning - no longer blows cold air - there is no recall yet there are a lot of online complaints that the air conditioning in this year Honda quit working after 36,000 mile mark.

- Woodstock, IL, USA

problem #65

Nov 052020

Civic

  • 18,000 miles
My 2017 Honda Civic ex-T coupe shuts down my digital screen and audio system with the message "amp is in protection mode" this then makes any hands free devices turn completely off from the car. This is a safety issue because in my state, cell phones and any other form of electronics are not permitted. So when being on the phone or using gps it shuts everything down and thats a major safety concern. I recently went to many Honda dealers and they have contacted Honda North America but they told me Honda does not know what the problem could be and that they recalled the 2016 Honda Civics for a similar issue, but since they didn't recall the 2017 Honda Civics then there is nothing they can do. This problem is stressing me out because I can't follow the directions on my gps or answer important calls if needed. Also I went to audio techs who told me this is the most bizarre situation they've ever experienced. I do not think it is fair for me to pay all of this money on my new car (only owned for 3 months). I am also a first time buyer and this makes me regret ever buying a car! the vehicle is on for a few minutes and then the message occurs and then shuts off everything. I even got my whole audio system and amp taken out for further tests and no-one seems to know. If you guys can help in anyway to recall the 2017 Civics with this issue that would be greatly appreciated. Thank you

- Windsor Mill, MD, USA

problem #64

Nov 202020

Civic

  • 60,000 miles
I received a letter from Honda, stating that the A/C condenser on my 2017 Civic was not manufactured to specification, which may allow refrigerant to leak out. The letter then states if the A/C does not blow cold air, to take the car to the dealer for a repair at no charge. However, when I took the car to the dealer, they would not look at the car unless I agreed to pay $330 for the inspection, in case the inspection shows the condenser is not leaking. I feel that if Honda has a known issue with the condenser and if there is any indication of a possible failure (such as the A/C not blowing cold air), Honda should pay to have it inspected to determine if the faulty condenser is the cause of the failure. But Honda refuses to cover the inspection. Can you please help? thank you.

- Venice, FL, USA

Read the next 20 complaints »