10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
6,998 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #20

Oct 102020

Civic

  • 43,000 miles
Vehicle will not start. The vehicle was sitting in my office parking lot the first time this happened and went to leave and the inside lights flashed and then seemed as if the battery died. Got car jumped off, took to economy Honda in chattanooga, tn they checked it and said nothing was wrong and the battery was fine. Left and now about a month later it is doing the exact same thing. Went to start it, lights flash and it wont come on and now it's not doing anything.

- Chattanooga, TN, USA

problem #19

Aug 032020

Civic

  • 0 miles
Turned car on while parked, and steering wheel was locked. Saw these warning lights come on: Tire pressure monitor prob, brake system problem, brake hold system problem, power steering problem, vehicle stability assist problem, and hill start assist problem.

- Columbia, SC, USA

problem #18

Mar 012020

Civic

  • 39,948 miles
The contact owns a 2018 Honda Civic. The contact stated while driving 55 mph, when warm air was entering the cab of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to local dealer Honda of valley stream service located at 396 w merrick rd, valley stream, NY 11580, (516) 285-6655, and was informed with needing ac compressor to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 39,948.

- Flushing, NY, USA

problem #17

Mar 102020

Civic

  • 17,000 miles
Without warning or when I come out to my call, all the windows are rolled down, and the sunroof is open. I have been repeatedly told by the dealership that this is an operator error and that the function on my key fob must have been accidently pressed. However, this issue has happened when the key fob is nowhere near the vehicle. This issue has occurred three times at home where I keep the key fob at least 30 yards away from the vehicle. In addition, the issue has occurred twice at work where the vehicle is over 50 yards away and must pass through 1.5 feet of concrete to send a signal to the car. In addition, the numerous times (I have lost count) the trunk will open without activating the key fob of depressing the knob in the car. Again, I have been told by dealers that it is operator error. However, each time this occurs, the key fob is in my hand on the way to the car or in the console area where it is not being touched by me or by anything else. It has occurred in my driveway and once while the car was in motion'causing me to quickly pull over so the contents of the trunk do not fly out and hit someone. Besides the obvious safety and security issue, this problem has caused a great deal of water damage to the interior of the vehicle and may have gotten into the electrical system via the hands-free system in the console and the usb port in the center compartment'both of which were covered in water during this past incident when it was heavily raining. I have been told by the dealership that these are flukes, and Honda has not and will not make it possible to disable this feature. The 200+ complaints/reports on the NHTSA website indicates to me that it is not a fluke. As the owner, I should be able to be disable this feature so further damages, safety, and security are not an issue. The Honda Civic in question is less than two years old.

- Nashville, TN, USA

problem #16

Nov 212019

Civic

  • 20,000 miles
Several issues with the touch screen, when cold out the screen will not come on, only displays a blank white screen. This requires several restarts, screen goes blank (black) lose all controls and radio. Even after pulling over and restarting the vehicle several times, sometimes it will not come back on for miles and then comes in and out until it fully reboots. Will make a tone and shut down the entire screen during navigation and after pulling over and restarting the vehicle several times, will sometimes not re-engage navigation at all, until next day.

- Norfolk, VA, USA

problem #15

Jan 282019

Civic

  • 3,000 miles
Airbag did not deploy

- Los Angeles, CA, USA

problem #14

Jul 012019

Civic

  • 5 miles
On the 1st of July 2019. After I start the car in the morning, then I put it into reverse gear to back up from the parking space. But the backup camera turns the purple screen.

- Irvine, CA, USA

problem #13

Jun 212019

Civic

  • 11,550 miles
On June 21, 2019, owner of a 2018 Honda Civic 5 door hatchback grand touring was driving along a 4 lane divided highway in a 45 M.P.H. zone. Speed was approximately 46 M.P.H. the collision mitigation braking system (cmbs) suddenly activated without there being a vehicle or person in front or to the immediate either side front of the car. The cmbs went directly into stage 3 activation out a possible 3 cmbs stages. These are: Stage 1: visual and audible warning stage 2: visual and audible warning and light brake application stage 3: visual and audible warning and strong brake application this almost caused owners car to be rear ended by the vehicle traveling directly behind owners car due to the violent and strong application of the braking system in owners car. Remember, no cars to front or immediate front sides or a person in those positions either. The application of the cmbs caused an extremely dangerous situation that could have resulted in injury to the owner of the 2018 Honda Civic or the driver of the vehicle directly to the rear of owners' vehicle. Vehicle was taken to a local Honda dealer to report this incident. Dealer states computer glitch in data system. No codes associated with this event were found. And a verbal statement from technician of 'these things happen'. not very satisfactory answer when this incident could have caused an accident. Vehicle was brought to shop in conjunction with a hopefully separate issue that will be reported separately. The technician cleared all codes and test drove vehicle for 2 miles. Technician stated she could not duplicate problem and released car. Owner had to return to shop to have technician set the system so the cmbs could be manually deactivated again as when vehicle was brought into shop.

- Summerfield, FL, USA

problem #12

Jun 172019

Civic

  • miles
Back up camera is fuzzy with very low resolution especially during the evening or lower daylight. This may cause serious injury since resolution is very poor. Camera lens is not dirty or scratched

- Conowingo, MD, USA

problem #11

May 192019

Civic

  • 12,000 miles
Tire pressure monitoring system comes on. Tire pressure is exactly 34/35 psi as door panel advises. Reset the TPMS system to fix the warning. Also, after driving 100 miles, the cruise control, lane keep, & collison mitigation system failed. Had to stop car, turn it off, and restart to get warnings to disappear.

- San Diego, CA, USA

problem #10

Feb 012019

Civic

  • miles
Keyfob range reduced drastically used to be able to remote start my car from over 200ft. Now I can't even do it over 30ft. Even one of the sale men said it was a problem because he was able to start his own Civic from over a 100ft. The service manage told me the last time I came in to check if there was any new (because they never call or returned my call) said that corporate Honda didn't have a fix and that multiple people have been having the same issue. He then gave me a bunch of ridiculous reasons (so much electrical system that it can drain the battery even with the car off and that the car is protecting itself from draining completely by "shutting down some system" when the car is off. Other excuses they told me was that my windows were tinted (they are ceramic tinted which does not interfere with signal loss) it could be my dashcam, or my subwoofer. I would have considered it if it happened after I just had them installed. But I had everything installed 3 months after I bought the car which was over a year ago and the problem just showed up a couple months ago. Goes to show you that not just Honda but car dealerships will do all they can to not fix your car. I even sent corporate Honda a message and all they said was go to a different dealership... seriously? you'd think they'd train techs to be adequate enough to deal with an issue like this. I am not going to drive 45min (closest location) to be told the same thing. After I asked the dealership to see is the receiver in the car could be the problem they told me they would have to charge me a labor fee to do that. Was a Honda family but will not be purchasing another Honda in the future.

- Salem, OR, USA

problem #9

May 112019

Civic

  • 13,500 miles
Electrical fire within the driver door. A fire started while vehicle was parked outside and off at mall in toledo, Ohio. Weather had been rainy. Came out to vehicle and the inside was filled with smoke. After fire department and towing Agency managed to get the passenger door open to get inside, it was revealed that the drive door had been on fire and melted. The fire had also destroyed the headliner, drive seat and left the smoke damaged interior covered in soot. There was also a hole in the driver floor, revealing possible frame damage. Honda says that they are investigating to see which component caused the fire. During a previous oil change in February, I had mentioned to the mechanics that the car had been beeping rapidly while it was off and the key fob was outside the vehicle. It is only supposed to do this if the vehicle is still running. I was told that this was normal when the weather was cold, but it also happened when it was warm outside, and becoming more frequently as time went on. This concern was brushed off by brown Honda, who also refused to provide a loaner vehicle while Honda was investigating the issue. Honda corporate said that the beeping should not be happening if the car is off. I am currently waiting on Honda for additional information.

- Whitehouse, OH, USA

problem #8

Mar 152019

Civic

  • 10,000 miles
Electric steering locked while making a left turn. As I was turning the wheel seemed to lock and then all of a sudden it went the opposite direction I was turning and I almost skidded off the road. Most of the time especially when I'm getting on the freeway, it feels like I have a little control over the steering and it feels loose. The steering also gives me problems when I pull into a parking space I can't estimate how much I have to turn the wheel.

- Katy, TX, USA

problem #7

Apr 152019

Civic

  • miles
The contact owns a 2018 Honda Civic. While at a red light, the vehicle stalled. The gear had to quickly be shifted into park to restart the vehicle. In addition, the brake hold indicator flashed without the contact activating the feature. The button had to be manually pressed to prevent the warning indicator from flashing. The contact had to disengage the brake system to maneuver the brake pedal as a safety precaution while the vehicle was in motion. The dealer was not contacted. The manufacturer was notified. The vehicle was not diagnosed or repaired. The failure mileage was not available.

- East Brunswick, NJ, USA

problem #6

Aug 222018

Civic

  • 100 miles
2018 Honda Civic - ex-L infotainment screen (radio, heat, navigation system, A/C, etc controls touchscreen) will flash off and on while driving including during backup camera and navigation system use. Issue is intermittent and not predictable. Honda dealership has attempted two re-flashes of the software to correct the issue with no positive result. Honda representative states that the issue has no resolution and will do nothing further to correct the issue on my vehicle and may have a fix at some point in the future.

- West Point, IN, USA

problem #5

Oct 162018

Civic

  • 4,000 miles
Honda Civic 2018 manual transmission. Bumping the keychain with my knee can rotate the key in the ignition turning off the car while driving. I have a standard size key ring with a couple car keys and work/home keys. They don't hang down very far but do so far enough to contact my knee when driving. When in motion, as I shift and take my foot off the gas my knee pushes on the keys. On three occasions, all on city streets so far, this push has been enough to rotate the key in the ignition and turn off the car.

- Bozeman, MT, USA

problem #4

Nov 092018

Civic

  • 2,100 miles
Rodents ate through the electronic power steering wires. My son was driving the vehicle when power steering loss occurred. He could have been in an accident and or killed. American Honda won't do anything about this and someone needs to address this safety issue. The vehicle was in motion when loss of power steering!!

- Parker, CO, USA

problem #3

Nov 022018

Civic

  • 5,600 miles
The engine wiring harness cover composition is attractive to rodents. Squirrels chewed into the harness leading to loss of acceleration. The entire harness needs replacing due to the soy based wire coating. The failure was first noticed while at speed (approximately 35 mph in city traffic. Subsequent attempts at starting the vehicle resulted in rough idle and dangerous hesitation when merging. Local dealer advises this is a common issue affecting the uk assembled Civic hatch back. Estimate for replacement is $900 as this is not covered by Honda.

- Charleston, SC, USA

problem #2

Apr 132018

Civic

  • 2,000 miles
I purchased my car from waldorf Honda on Friday, February 23, 2018. Approximately 2 months after purchase, I began having trouble with the vehicle. On April 13, 2018, the red brake light began to flash as I was driving. In addition, the brake system (ABS) yellow indicator illuminated.

- Fort Washington, MD, USA

problem #1

Jan 292018

Civic

  • miles
(4 complaints, all possibly electrical) 1) key not detected in veh error, while driving vehicle, I have the key not connected to anything and no longer in a pouch, my car beeps and says "key not detected in the vehicle) this has happened while driving on the street and freeway. It is a random occurrence but happens on a daily basis. 2) bluetooth is not clear on the person speaking to me's side. Other person states as well as Honda tech line states it is unclear, muffled, and loud interference with my voice happens while using blutooth. 3) car play: Due to bluetooth issue I started only taking calls while using car play. Once I started using I started having the issue of it stating randomly after being successfully connected"car play not supported" while in the middle of a call it will disconnect and I will have to pull over to attempt to reconnect. Right after car play will connect again and work until it randomly disconnects again saying car play not supported. Note: With car play and bluetooth issue I have taken car into dlr multiple times starting with the day after the veh was purchased in 1/29/2018 no resolution so far to date. Dlr has replaced microphone, and still no resolution as of yet 4) driver window makes weird sound like it is coming off the track, took into dlr and they replaced the motor for the window, the window still has issue. ** I have more photos of records from taking veh into dlrship. But this form only allows me to upload 5

- Walnut Creek, CA, USA