Contacted Honda Corporate multiple times including the dealer, no remedy to ensure the safety of my vehicle which is at risk of stalling during operation related to national recall of fuel pump indicating the vehicle is unsafe to operate. Case manager from Honda Corporate uninformed, disengaged and rude. No transportation accommodations, no call or follow ups. Dealer not available to provide inspection or repairs. Vehicle is unsafe to operate leaving my family abandoned with no options in a vehicle I am making payments on.

- Torrance, CA, USA

Car has been triggering engine code P0172, P219D, related to fuel mix being too rich in the cylinders. When I went to order fuel injectors for the vehicle to replace, they are backordered with no date or new part number provided.

- Diablo, CA, USA

In regards to NHTSA Recall number 23V-858, Honda campaign KGC, service bulletin 23-103, the notice states the vehicle could "lose drive power, or stall while driving, increasing the risk of a crash or injury." It goes on to state "The replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024." Considering the apparent substantial safety risk, how is it acceptable that a repair is delayed by up to 9 months?

- Hillsborough, NJ, USA

Regarding NHTSA Recall Number 23V-858, Honda campaign KGC, Service Bulletin 23-103, the recall notice indicates an increased likelihood of a failed fuel pump while driving, "increasing the risk of a crash or injury". The notice goes on to say "The replacement parts needed to repair your vehicle are not currently available but are expected to be available in the fall of 2024". So, it is possible that this vehicle will remain unrepaired until near the end of 2024, more than 9 months from now. Given the safety concern, how is this acceptable?

- Brooklyn, NY, USA

Dealer canceled twice Morehead Honda did little to fix my problem. They asked me to call parts department daily to check if correct part came in. Poor customer service and terrible communication.

- Chester, NY, USA

Poor acceleration after stop, then twice again car loss power, I almost get into an accident due to this.

- Clifton, NJ, USA

The engine light pops up on the dashboard stating an -??emissions-?? issue. When scanned, it says that the fuel pump is malfunctioning.

- Goodland , IN, USA

I was driving from work, when pressing the gas pedal would not accelerate the vehicle. I was passing over a bridge when the problem occurred. It was in heavy traffic and near a onramp for a busy interstate. I arrived at a stop light before the onramp, and different warning lights on my dash lit up. There were no warning lights on prior to this moment. I tried starting the car again with my hazard lights on, but it would not "turn over". I assumed that either my battery/alternator was having problems or the engine was not receiving fuel to start. Traffic was too heavy for me to get out of my car and thankfully, no one hit me or my car. After trying to jump the car, I had it towed to a small mechanic recommended to me that night. The next morning, I was informed that the codes indicated a problem with the fuel pump and that Honda had a safety recall out. They said to tow it to a certified dealer to get the problem fixed. The Honda dealership received the car that day, after closing, and I called the next morning. I was told that the dealership could not touch my car because the recall was not official. I asked about a loaner car or reimbursement for a rental car and informed that they would get back to me soon with an answer and I should call Honda Customer Care. I was informed that yes the dealership should be able to assess my car and though the recall is not out yet, they could fix it and I would pay out of pocket to be reimbursed when the recall became official. After multiple days and calls, they finally ran the diagnostic codes and confirmed that the fuel pump is affected and that the recall is the culprit, but they could not fix it because it was not official and they did not have the parts. I was finally told last night that they could order parts and fix it by Friday. Customer Care called again today, telling me they do not know how to fix it. No other transportation has been offered and having one vehicle has put a strain on my wife and I.

- Springdale, AR, USA

The contact owns a 2018 Honda Civic Sedan. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.?VIN tool confirms parts not available.

- Columbus, OH, USA

The fuel injectors do not work!

- Lake Elsinore, CA, USA

Fuel injectors failed at 60,000 miles. I do have the failed injectors. The driver's safety was put at risk in the case of engine failure or an unexpected loss of power. This is a common problem documented by owners of the 10th generation Civic Si, other 1.5l turbo Hondas, as well as Honda itself. There was an emission light several weeks ago and an engine light a couple of days ago.

- Metuchen, NJ, USA

Fuel injectors failed before 50k miles. Dealer states this is a common issue seen with these vehicles and is replaced often. Car has unsteady acceleration and jumps with acceleration. Vehicle has had stalling issues when accelerating forward as well. There are no warning messages that appeared on the dash and the car did not cue any codes. This is an extreme driving hazard as it is causing fuel injection issues and a fire hazard while operating the vehicle.

- Lubbock, TX, USA

My Honda is only at 80,000 miles and my fuel pump has gone bad already and I wanted to look into this as I feel it-??s not right to have my car die in me so early in it-??s life for something that should last much longer

- Sacramento, CA, USA

Strong smell of fuel in the cabin due to known Honda oil dilution associated with the 1.5 turbo engine. Honda has a -??fix-?? for issue but states only cold weather states are affected. Our 2018 Honda Civic has had this issue for over 2 years now. Strong smell of fuel in the oil, along with oil above normal mark on dipstick. On oil change, oil is filled to the normal mark (3.7 quarts) and upon oil change, 4.5 quarts will come out (likely fuel in the oil). The major safety issue is that the smell of fuel in the cabin is strong to the point of causing driver and passengers to have burning eyes, and in some occasions, dizziness. No warning lights have come on as a result of this issue. Vehicle was taken to dealership over a year ago and dealership stated this is a problem in cold weather states and not in California. Dealership could not replicate issue.

- Vacaville, CA, USA

Fuel injectors are fouled up at 25k miles, and cause misfires. Problem had been noted on other Honda vehicles and recall had been issued for the 6 cylinder cars, but not for Civics or 4 cylinder cars. Check engine light, and emissions system warning.

- Alexandria, VA, USA

Actuator Assy., Fuel Lid (FUEL FILL DOOR LOCK ACTUATOR). Repeatedly locks and unlocks (making a gun shot noise loudly) every time I get in and out of the vehicle. Yes, it is available for inspection at any time. My safety or the safety of others could be at risk with the open gas cap, constant moving electrical components, and to be left stranded unable to open the gas door. The Problem was talked about with the Honda dealership. They said it was a common problem. That Honda knows about. No warning lamps or any notification.

- Phoenix, AZ, USA

While I leased this vehicle, I noticed an issue with the fuel door every so often. Every so often, I would press the corner of the fuel door to open but the spring/locking mechanism would not release it. I would have to keep pressing it in over and over or I would have to pry it until it popped open. This was not frequently an issue, the majority of times the fuel door would open without issue.

- Evanston, IL, USA

Under acceleration from a stop, a strong smell of gasoline enters the cabin of the vehicle, causing the occupants watery eyes, headaches and dizziness at times. The smell comes an goes intermittently. Oil from the engine has a strong smell of gasoline, and oil level increases with driving. No engine codes are shown and no visible fuel leaks on engine bay. Honda dealership drove vehicle for 5 minutes and problem smell was not noticed then. Honda dealership stated oil dilution problems with this engine only occur in cold weather states.

- Vacaville, CA, USA

There is fuel leaking into engine oil and thinning it out. My mechanic said there's a software issue causing it but a recall hasn't happened for it. It's hurting my car performance and making my car speed up faster even when breaking.

- Santa Rosa, CA, USA

We believe our issue was caused by wiring harnesses coated in soy-based bio-plastics. In late June 2021 our 2018 Honda Civic emitted a strong odor of gasoline. The gasoline odor was detected 15 feet away from the vehicle. Noxious gasoline fumes were inhaled while driving and posed a health risk to driver and passengers, as well as possible fire hazard due to fumes. On June 30, 2021, the Honda Civic was taken to a local Honda dealership for service. It was inspected and signs of mouse damage on top & battery blanket were detected. Honda replaced fuel lines, pipe set fuel & applied rodent tape. No vehicle warnings, lamps or messages alerted us to the problem. It was the strong odor of gasoline that warned us of a problem. Cost to vehicle owner to repair: $1568 on a vehicle that was under warranty.

- Orland Park, IL, USA