10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

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problem #1

Feb 052018

Fit

  • miles
I bought the Honda Fit on January 27, 2018. By early February I had developed an injury that I will detail below but which was entirely a result of driving the car I had just bought. I have now not driven the Fit at all since April 18 and despite several medical interventions (documents attached), I remain in daily pain. My gp has directed me to see an orthopedic specialist who I will be seeing this afternoon. The driver-side seat belt tongue in the 2018 Honda Fit is particularly large & heavy; I was told by Honda service that the size is a result of driver-side safety sensors. The driver-side seat belt buckle is located high on the side of the seat & when buckled (whether standing still or in motion), the weight & size of the tongue pulls the entire mechanism at a particularly sharp angle toward the driver. In my case, the seat belt tongue-&-buckle hits my right hip at such an angle that it aggravates a nerve and results in both immediate & lasting pain. I began to try to resolve this issue by asking Honda service to adjust the seat belt but three good-faith efforts on their part didn't solve the problem; the dealership associated with the service department I went to saw it as an opportunity to try to upsell me to a more expensive car; two separate efforts to resolve the issue via american Honda customer service resulted in being told that as the part was not defective, they would not be helping me (screenshot of private exchange on twitter, attached.) for what it's worth, all I've asked for is either a different seat belt with a different tongue-&-buckle mechanism, or a trade-in for an earlier model with a different seat belt, and at both the national and the franchise level, no one was willing to work with me in either direction.

- Oak Park, IL, USA