10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
45,350 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (4 reports)
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problem #4

May 202020

HR-V

  • Automatic transmission
  • 65,297 miles

(Transmission replacement with metal shavings, estimated cost to repair: $6,800) Mileage 65,297 Purchased less than 4 years ago

I have been in communication over the last several weeks with 3 Honda dealerships (Cincinnati, OH Louisville, Ky and Gallatin, TN) as well as with Honda customer service (Maria was our case manager, initiated case on 5-20) and have now been officially denied any assistance from Honda at this time (per her call this afternoon, 6-4). The tactics of delaying and denying assistance (and poor communication with me) have been noted.

My son was driving down a busy highway in downtown Nashville when the car suddenly and without warning (no longer accelerated) and he was very luckily able to pull to the side of the highway. It has been towed to the Gallatin, TN Honda, (though I purchased it originally in Louisville, Ky).

I have been notified by 2 service reps (and specifically service manager, Dale Gratehouse in Louisville, KY) that this is a known problem with the specific make and model (2016 HRV), and that there have been others to come into the shop in the 60-80,000 mile range needing this exact repair. Please note that all required and scheduled maintenance has been performed at Honda dealerships.

I am a lifelong Honda owner.

At this point, my main concern is making sure that anyone who purchased a 2016 Honda HRV is made aware of this defective product to prevent a harmful or potentially catastrophic event.

Because it is clear that Honda is not interested in their duty and obligation to warn customers of the potential problem with their product, I plan to put every effort forth/due diligence to make sure this does not happen to anyone else.

In contrast to Honda’s most basic courtesy to me, Honda has now been warned that this will occur again and that someone will be seriously injured and/or killed.

- Katie T., Goodlettsville, US

problem #3

Jul 102019

HR-V

  • CVT transmission
  • 108,000 miles

I was driving the HRV Honda. I had to stop at the red light. When the green light came on and I had to accelerate to move the car, the car jerked and didn't want to move in Drive and at Reverse. The engine was running but the car wasn't moving. This car is only two years and 8 months old. I called the dealer and he told me that it could be the CVT transmission. I know a Toyota dealer who told me that the latest Honda models have transmission problems. I bought the car because I was told it is reliable. I found out that it is not reliable as expected. I once was driving the car and all the lights on the dashboard lit up and I had to stop. I had to disconnect the battery and connect back again to make that problem go away. The problem had to go away after I disconnected and connected back three times.

- Sidi Benzahra C., HIGHLAND, CA, US

problem #2

May 112017

HR-V EX-L 1.8L

  • Automatic transmission
  • 7,500 miles

We have had oil leaks since 8th may 2017 when the first service was done. It was taken to a Honda dealership to find out what the problem was. They put dye in to see exactly where the oil was coming from. We waited 2 weeks, took it back and were told there were no oil leaks. We put white paper down on the garage floor to see if there were still oil leaks, there is and we are now daily taking the dates of every oil leak that happens.

Is Honda going to do something about this, or are they waiting to see how many consumers are reporting the problem.

- Margaret C., Comox, BC, Canada

problem #1

Jun 252015

HR-V EX 1.8L 4 cyl

  • CVT transmission
  • 600 miles

cvt transmission constantly wants to slow down vehicle

I bought my HR-V on May 19, 2015 after my dealer bought back my 2014 Accord EX-L/Nav due to electrical problems. The HR-V seemed like a great SUV until about 1 month after I bought it. My commute is about 3 miles through town at 25mph and then a short highway commute into Seattle. The CVT transmission in this car feels like it wants to pull back at 25 mph into the car behind me-almost feels like the car is in quick sand when it is hunting for ratios to get "good" fuel economy (I'm currently getting 17mpg as of 1/2/2016). When I am in stop and go highway traffic, the CVT is so jerky that I am afraid I am going to get rear ended. As soon as I take my foot of the gas pedal, the car instantly decelerates so fast and with no brake lights on, it almost reminds me of regenerative braking in electric cars- it does have a slow crawling ability (about 5mph) whatsoever. This is very dangerous. If electric cars are required to have the brake lights automatically triggered when engine braking is used, then CVTs should have it. I had someone roll down there window in town and tell me that my brake lights seemed to be out because my car was slowing down. Do I have to drive this car with two feet, one to modulate throttle and one to put brake lights on when it automatically slows down? If you want peace of mind, don't buy Honda. This is my second one and both were burdens. I'll make sure my next car is a 6 speed automatic, smooth and trouble free.

- marc0531, Issaquah, WA, US