10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,825 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jun 172014

Insight

  • 25,000 miles
While pulling into a parking place at a neighborhood grocery store, I stepped on the brake and the car accelerated with a huge lunge into the car facing me. If the other vehicle had not been a large van I would have not have been able to stop the car because at that point I lost complete control of my vehicle. Just thinking of what 'might have been' is terrifying! in searching the internet I found at least four of these unintended acceleration accounts..... same car, same year, same model. No recall yet but there should be. Damage is expected to be around $5K.

- Kingwood, TX, USA

problem #3

Jan 042011

Insight 4-cyl

  • 50,000 miles
The car won't stop completely and keeps going for another 2 to 3 seconds if it hits a bump during braking. My car is serviced at the Honda dealer every 5000 miles since I got it back on July 2009, therefore, it couldn't be lack of maintenance.

- East Brunswick, NJ, USA

problem #2

Dec 282011

Insight 4-cyl

  • 34,500 miles
In January 2012, my car the 2010 Insight, "unpredictably accelerated, then at the same time, the brakes locked". this caused the car to move forward at an accelerated rate with no driver control. It happened twice in a short time span but did not happen in the previous 1 1/2 yrs that I've owned the car. I had an accident the first time. It impacted my insurance. The second time I was lucky. I do not want to risk a third time. I'm an experienced careful driver and these incidents were not normal. I have driven trucks, vans, cars, automatic and standard in every type of Canadian weather. This happened twice in the same way causing a loss of control. I was going 1 mile per hour the first time, while slowing down for a light. I felt like someone was pushing me and I went very slowly uphill into the rear end of the vehicle stopped at the red light. The second time again I was slowing down for a light, going 2 miles per hour on a flat surface. I had to go off the road and hit a snow bank to stop. I detailed the incidents and escalated to Honda Canada and my dealership. I gave the dealership the car to test. I want to trade it for a civic. They tried to blame the problem on the floor mats which is not logical since the problem did not occur every time I braked. After keeping my car for 2 weeks they replied, completely ignoring the locked brake aspect, and told me they could not find a problem with the acceleration system. So. their official documented reply ignores the primary problem, deals with the secondary problem and denies there is any problem. I have to persist. I don't want to die or hurt or kill anyone. A recall is warranted. I am reporting the entire matter here, because after they replied saying there is no problem, I searched online where I found other similar complaints. Note: I live in Canada. I used your state and zip code as there was no other option.

- Canada N6k2r7, WA, USA

problem #1

Aug 042010

Insight

  • 5,800 miles
While approaching a red light at a low speed of 35 mph or less, I began to apply the brakes which did not engage. I hit the driver who was stopped in front of me. The impact caused front end damage and the air bag to deploy and required a trip to the er I am seeking assistance from my dealership and/or Honda.

- Madison, MS, USA