10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
32,678 miles

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problem #3

Sep 132007

Odyssey

  • 98,035 miles
I received a letter from Honda saying the 'opds" sensor may be defective and Honda would replace it. We had it replaced at patterson auto center, wichita falls, tx 76301, invoice #hocs78608, 9/13/07. The "SRS" indicator light had been "on" and with the replacement the light was "off". one month later the light came "on" again and we returned to have it checked out. I was told the "SRS control unit" needed to be replaced, so we had that done, this was replaced at my cost. Then on 4/5/08 while driving on a smooth road, the passenger side air bag deployed, hurting my wife the passenger on her arm. The following Monday 4/7/08 took vehicle to patterson's and showed them the deployed air bag. Jimmy kendrick in service department said he had never seen that happen before without an accident. They connected the computer to the system and it indicated a side impact. Jimmy visually inspected the vehicle to have not had any "side impact" and could not explain why it had deployed. I asked if Honda would correct the faulty air bag system and was told "no". latest incident was on 7/29/08, while sitting in the vehicle at the church parking lot, with the engine running, but parked the drivers side air bag deployed, injuring my left arm. No side impact had occurred to cause this to happen. I was very lucky I was not driving at the time, because I know it would have caused me to have an accident. We need Honda to recall this vehicle and replace the air bag system before any of the other air bags deploy and cause a major accident leading to death, as soon as possible!

- Wichita Falls, TX, USA

problem #2

Jun 292006

Odyssey

  • Automatic transmission
  • miles
We bought a brand new Honda Odyssey in March 2002 from power Honda, valencia, California. The leather seats in this vehicle were not factory installed but was installed by the aforementioned dealership. Recently (June 29, 2006), the passenger side rear air bag deployed but was trapped inside the leather cover of the passenger seat. Fortunately, no was harmed or injured in the incident. I had to take the vehicle to a Honda dealer in the state of Texas, where I am currently residing, and had the rear passenger side air bag reinstalled and changed leather seat covers that meet the safety standards. The whole thing did cost me a lot. Also, found out from the same dealership in tx that right after few months we bought the vehicle, the Honda motor company had issued a notice (2002) requiring factory installed leather seats in its vehicles to prevent problems like mine. I strongly feel that I have been cheated by the dealership that installed leather seats that do prevent the deployment of safety air bags. Also, by the Honda motor company for letting dealers use companies that do not meet the companies safety standards. I strongly believe that my family's safety has been jeopardized. I am sure that there are many consumers like us who have such leather seats but are not aware of it. I would like both dealers and the Honda motor company to remedy the problem immediately. It would help prevent serious injuries and even deaths in the future, if any of those vehicles get involved in serious accidents and the air bags fail to deploy because of leather covers that do not meet safety standards. I urge the NHTSA to take immediate action and ensure the safety of passengers and drivers of Honda Odyssey (minivan) that have dealer installed leather seats and will not burst at the seams, when the air bag needs to be deployed. Have contacted the dealership in ca and Honda motor company but yet to hear from them.

- Missouri City, TX, USA

problem #1

Mar 312002

Odyssey

  • miles
My wife was injured when the side airbags of our 2002 Odyssey inadvertently deployed. After sending their representative and airbag experts to examine our Odyssey, american Honda failed to provide us an explanation of the cause and the fix of this defect as they promised us 3 weeks ago. They simply replaced some parts and forced us to return the rental car and take back the van. Even the classic Honda manager admitted to me that if Honda agrees to a trade in, classic Honda would not able to resell our van due to liability. Yet they are asking us to drive our Odyssey and risk our lives again. Based on the questions Honda asked during their investigation, and their refusal to address this incident in writing, Honda wants us to risk our lives again to test the safety of their product. We need help and can provide more info regarding this incident. Thanks.

- Austin, TX, USA