7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
43,500 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (2 reports)
  2. wheel bearings replaced (2 reports)
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problem #4

Jan 012007

Odyssey EX-L V6

  • Automatic transmission
  • 10,000 miles

I currently stuck by my Odyssey. I owned a Civic for 10 years and one prior for 10 years therefore when I purchased another Honda it was no-brainer. However, I first noticed the problem around 10,000 miles. The shudder started lightly. Brought it in and the service guys said they had problems in the past with this. However they can't fix it until after the American Honda Corp (1-800-999-1099) was contacted. I contacted them and nothing can be done (after dealing with them for months) unless I pay the outrageous cost of $4500 plus. Therefore, being a new car with car payments, there was no way. Overtime, the problem got worse.

In 2012, the recall was issued on this vehicle. However, I had over 100k miles on my car but less than 105k. The car was about to hit 6 years old but when I brought it to the dealership they said there was nothing to be done because it was over the mileage. First, why would there be a restriction?!?

Then today May 19, 2014 I called about the fuel pump recall, then decided to look into the torque converter since the issues are still there. After being on hold for 5-7 mins, I spent a total of 58:58 mins (Thanks to technology) on the phone angry frustrated and wishing Karma pays American Honda Corp. a visit. There was an extension to the service recall a few months later that issued it until 105k miles and 8 years. But I was never informed.

Basically the rep said had this issue came up 7 years ago, they could have tried to figure it out but now I have way too many miles on my vehicle to do anything. I later referenced that it did, but they can't help me on past issues!!!! I later referenced when I purchase a new car, and the problems arises, I go to the dealership and they said they can't help me, what can I do? American Honda Corp. stated,"I would call the manufacturer." I then stated, okay if I do that and they say no what do I do? She said she can't help me on a hypothetical situation because this has never happened!!! HELLO!!! referenced above. So I stated again, what if the manufacturer can't help me? American Honda Corp stated that YOU need to find resources to help you repair your vehicle!!!

All I can say is WOW!!!! As a buyer, there should be some type of obligations by auto manufacturers to be responsible for INDEPENDENT DEALERS not wanting to repair the vehicle and MANUFACTURERS which do not want to lose money.

Then, I was inquiring on obtaining a copy of the phone transcripts. Well, how convenient, the phone call is not recorded!!!!! But yet, at the beginning, the system said, "all calls may be monitored or recorded for quality purpose!" I later said, so if we ever go to court, it will all be a he say she say. I asked for last names and I can't be given last names because of security reasons, then later, I was told they had no employee ID number or information that can help me locate the NONRECORDED call besides my VIN#. Might I add they couldn't pull up old conversations because their system automatically purges after 3 years!!!

- nguyenfl, Panama City, FL, US

problem #3

Nov 012012

Odyssey EX-L 3.5L

  • Automatic transmission
  • 81,000 miles

We bought this 06 Odyssey in November of 2012. After leaving the dealership I noticed a vibration in the steering wheel after we got to highway speeds. The vibration is also accompanied with a humming sound. Both of these symptoms are both noticed after the ECO light illuminates on the dash. We bought his van expecting to not have these problems but have been disappointed so far. I called American Honda today and they told me they haven't had any complaints in this area. I can't be the only one who has this complaint. I noticed another person who also had a similar concern. Anyone have any suggestions or comments they may be able to shed on this? Anyone else have this same issue and if so was it finally resolved? I will be taking it back to the dealer to get this figured out.

- Dennis M., Apalachin, NY, US

problem #2

Oct 102010

Odyssey V6

  • Automatic transmission
  • 59,000 miles

I too had front wheel bearing replaced. 59000 miles. After learning the bearing was under power train warranty, I called Honda to complain and they refunded my money for the repair. Wish I would have known about this website earlier! Would have saved me a headache!

- nealky, Independence, KY, US

problem #1

May 222007

(reported on)

Odyssey EX V6

  • Automatic transmission
  • 24,000 miles

The idiot/lying dealer (Williamsburg Honda, Williamsburg VA) Had the car for 15 days to get the proper wheel bearings for the car/changed the wrong one/lost our key/said it was fixed but didn't test drive it to make sure it was. 15 days for a 2 hour job and I told them what the problem was......

- Jim G., Seaford, VA, US