10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
29,925 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Oct 062018

Odyssey

  • 76,000 miles
Saturday, October 6, 2018, we were our grandchildren to the zoo traveling from their home. We were using their family's 2012 Honda Odyssey. The six year old was on a booster seat in the third row of seats. I had helped the three youngest out of their seats and gotten them out of the car when the 6 year old called out that he was stuck in his seatbelt. It was twisted around him and I couldn't seem to find the release button. When I asked him how it had gotten that way, he said he laid down while wearing it. He said it hurt and seemed very tight. My husband lifted the back door thinking he could get some slack from above. Instead, the unthinkable happened and it became tighter than ever. We had no time to analyze the belt any longer; that was clear. If he stayed that way for longer than a few minutes, he would have definitely had organ damage due to lack of blood supply. I put the fingers of my hand between the metal part of the belt and his body while my husband sprinted to the zoo office. We were fortunate that the trapped grandson remained calm and didn't thrash around or the outcome would definitely have been a worse one. My husband sprinted back with two pairs of scissors. The belt was too tight at the waist to give me any room to work with the scissors. Then my husband cut the seatbelt from above just below where the belt entered the ceiling and our grandson was suddenly freed.

- Hyde Park, NY, USA

problem #7

Nov 052017

Odyssey

  • miles
My son was stuck in the driver side 3rd row seat belt. We were stationary in a parking lot. The seatbelt did not give or to release to allow us to loosen the strap across his lap. The seatbelt kept locking and tighting on his stomach. We had to cut the seatbelt to release him.

- Lanham, MD, USA

problem #6

Oct 212017

Odyssey

  • 43,000 miles
I was in an accident on October 21, 2017, we were heading to cabelas an outdoor sporting goods store. I was not aware of any stop signs and did not notice the car coming from the left of me. By the time I did notice I slammed my breaks but it was too late. The airbags for this van did not deploy but the light indicator was on for airbags being deployed. Also, the front seat belts became locked after the collision. I was left wondering why my airbags did not deploy. I was able to drive my van home but should have not done so since the seats were locked.

- Coopersburg, PA, USA

problem #5

Aug 012017

Odyssey

  • 71,000 miles
Five seat-belts are fraying despite normal use (used in suburbs). For one of the affected seat-belts, frayed section rubbed/scraped against D-ring and developed a slit. Honda dealer store remarked usage of child seat could have caused this, therefore it will not be repaired under warranty. We use a car seat meeting federal child restraint safety standard (and in this case, the car seat was not even rubbing against the slit section). Honda North America states any defect on the seat-material is not considered part of seat-belt function, hence product warranty does not apply. The warranty:"Honda will, at its option, repair or replace any Honda seat belt component that fails to function properly during normal use". term is up to 15 years or 150,000 miles. Please note that this is 5 year old car with normal use, mostly driven in a small city with children in back seat(s). This seat-belt issue is concerning due to the fact that this is happening to a relatively recently manufactured car, but also, Honda Odyssey is perceived as a safe family car. Parents should feel encouraged to use standard car seat without worrying about seat belt fraying/damaged.

- Boise, ID, USA

problem #4

Jun 042015

Odyssey

  • miles
The contact owns a 2012 Honda Odyssey. While the vehicle was in operation, the contact's 10 year old child was seated in a booster seat located on the rear driver side. The rear middle seat belt that was tethered from the ceiling had somehow wrapped around the child's neck, causing the child to strangle. The driver had to cut the seat belt to remove it from the child's neck. The contact indicated that the belt could not be immediately removed because it had to be unlocked and the lock was impeded between the seats. The VIN was not available. The manufacturer was notified of the incident. The failure mileage was unavailable...updated 08/06/15 updated 10/19/2017

- Northville, MI, USA

problem #3

Oct 172014

Odyssey 6-cyl

  • 47,000 miles
The farthest rear driver side seat belt tore in half when pulled down to be used. When inspected it was noted that the plastic near the ceiling that the belt enters and retracts into was jagged and sharp. There has been no accidents in this vehicle and no known damage to that area of plastic. The area that is jagged is also located in a position that damage to the area would be hard to do from an external force and appears to be more likely from the normal use of the seat belt rubbing over the plastic. The plastic area around the jagged area doesn't show any signs of wear or damage either.

- Greeneville, TN, USA

problem #2

Apr 142014

Odyssey

  • miles
The contact owns a 2012 Honda Odyssey. The contact stated that a child somehow was ale to wrap the middle rear seat belt around her neck. The contact had to cut the seat belt from the child's neck because it did not have a traditional release button. The vehicle was taken to the dealer, who stated that the seat belt was functioning normally. The manufacturer was contacted about the failure. The failure mileage and VIN was not available.

- Grand Junction, CO, USA

problem #1

Jul 092012

Odyssey

  • 2,400 miles
The contact owns a 2012 Honda Odyssey. The contact stated that the vehicle was involved in a rear-end collision and the seat belt failed to retract. As a result, the driver impacted her head on the steering wheel. A police report was not filed and the driver sustained bruises and a minor contusion. The vehicle was taken to the dealer who inspected the seat belt and determined that they were operating as designed. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 2,400.

- Atlanta, GA, USA