10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
8,633 miles

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« Read the previous 20 complaints

problem #40

Aug 232019

Odyssey

  • 22,000 miles
The vehicle completely shuts down and off intermittently when the auto idle stop function is engaged. This happens when we are in traffic on a highway and streets or at stop signs and stopping briefly and and the vehicle goes into park and must be re-started by pressing the "on/off" button. It is very scary and dangerous. Also I get an error message saying the vehicle's "heated seat system problem". secondly the vehicles collision warning comes on when there is nothing around and says the passenger side sliding door is open when it is not.

- Mountain House, CA, USA

problem #39

Jul 252019

Odyssey

  • 18,000 miles
There has already been a recall issued for the latches on both sliding doors. I was notified at the end of 2018 about this recall however my dealership (hubler Honda) did not have the parts at that time. They encouraged me to bring my van to back to hubler Honda at the beginning of 2019 as the parts would be more readily available. It is now July 25. I have an appointment tomorrow and that dealership notified me, today, that the parts are backordered and will not be able to fix the latches. This is absolutely not safe with three children and unacceptable. Can someone help? I know I can't be the only one this is happening to. Towards the end of the school year, there were multiple episodes in the car pick up line. My children would climb into my stopped van, push the button to close the door, it would close almost completely, and then open back up.

- Seymour, IN, USA

problem #38

Jul 192019

Odyssey

  • 35,800 miles
I bought the vehicle new on 07/10/2017. It has been towed into the dealership 3 times because it won't start. The first time it was towed in, the dealership replaced the battery. The second time it sat in my garage for two days. We were unable to start the van. The van has a keyless entry system. The van would not unlock, the lights on the dash wouldn't light up and it would not start. I called Honda and they sent a tow truck for the car. The tow truck driver tried to start the van by jumping the battery and he could not start it. It was completely dead. It was towed to the dealership on that Sunday. The dealership called me on Monday morning and told me that couldn't find a problem with the van. They said it started right up. They said they tried to replicate the problem but could not. I picked the van up the following day. Then on 07/19/2019 my wife drove the van to a local venue with the grandchildren. After about an hour, she came out to the van and it was completely dead again. I called Honda and they sent another tow truck to pick it up. Once again the tow truck driver attempted to jump start the van, and once again it was completely dead. The van was towed over to Honda where once again they said they could not find a problem with the van. It started fine. They kept it two days checking it out and once again told me that they could not replicated the problem. This is the third time in 2 years that the van has to be towed in and they can't find the problem. I cannot believe that I have the only Honda Odyssey in the entire world with this problem and Honda does not know what it is and find the problem.

- Clovis, CA, USA

problem #37

Jul 042019

Odyssey

  • 3 miles
Unusual super loud noise come from ac fan under the hood when ac is on.

- New York, NY, USA

problem #36

Jun 032019

Odyssey

  • miles
Entertainment system malfunctions constantly. Center console displays message: 'camera system problem. Image cannot be displayed.' This will happen randomly while the car is on whether I'm driving or not. I have noticed it happening more often when the ac is used. It almost always happens whenever remote start feature is used.

- Scottsdale, Az, AZ, USA

problem #35

Apr 242019

Odyssey

  • 9,500 miles
***2018 Honda Odyssey caught fire while operational**** on 24th April 2019, on her way to drop our kid to school, my wife was driving our 2018 Honda Odyssey. All of a sudden, this vehicle got smoke at first and then caught fire while it was operational. My wife pulled over and took the kid out immediately. The passing by garbage truck driver started to control fire till cops and firemen team arrived. The fire was controlled by excellent efforts of that cop/truck driver. The fire appeared to have started near 3rd row driver side seat...my 3 year old was on the driver side 2nd row seat---just 1.5ft away from it. Luckily, my wife and child were not hurt. I've been following up with geico insurance, us Honda (case# 09517538) rigorously. I am really inclined to know what went wrong with the vehicle that virtually threatened the lives of my wife and child. I am still awaiting response from them. One of my friends suggested me to report this incident to ntsb and they redirected me to NHTSA. My intent is to ensure that the root cause of this mishap can be identified and rectified asap by us Honda as these Honda Odyssey are driven mostly by families with kids. I was under an impression from these followups that this incident has been reported to appropriate federal/state authorities. I just want to make sure that NHTSA help me in my quest to understand what really went wrong.

- Fremont, CA, USA

problem #34

Apr 222019

Odyssey

  • 19,000 miles
Both rear doors become stuck and completely inoperable. The power door mechanism has failed and now the door is completely stuck in the closed position. There is no way to manually open the door from the inside or the outside.

- Aarcadia, CA, USA

problem #33

Apr 252019

Odyssey

  • 16,000 miles
When I was driving in highway at 70 mile/H, the sunroof glass broken. I did not see anything hit my car, no truck and bridge near by.

- Coral Springs, FL, USA

problem #32

Apr 172019

Odyssey

  • 1 miles
The van brakes have squealed since brand new 2018 purchased, returned van and they installed new brake pads and possible other parts however the brakes still squeal, ive called and the dealership says they don't know whats wrong and don't know how to fix. The 2nd issue is the cds when played get very hot like on fire hot, took van in to get looked at. The dealership replace cd player. The fix did not work the new cd player still makes the cds very hot like its going to start a fire. The cds are so hot that I cant even hold them. I believe a fire will start

- Dallas, TX, USA

problem #31

Apr 132019

Odyssey

  • 9,500 miles
While driving on a 50 mph, two lane road, the vehicle abruptly shifted into neutral autonomously after experiencing a transmission failure and prohibited the driver from retaking control of the vehicle. With no power available, the driver was ultimately forced to coast to a stop on the shoulder of the road. Warning messages indicated a transmission failure, emission control failure, and blind spot monitoring failure. The car was towed to the nearest Honda dealer.

- Hollywood, MD, USA

problem #30

Nov 112017

Odyssey

  • 1,500 miles
The engine stall when trying to enter traffic after stopping at an intersection, it pauses for a while take long time to pick up.this is very unsafe when entering traffic or stop sign.it happened constantly since purchased.also after stop, I have to push the gas hardly to pick up to normal drive I went dealer two times they check the car and they can't resolve this issues vehicle has also safety recall, they fixed it I had problems with audio system, no sounds they replace

- Buffalo, NY, USA

problem #29

Apr 032019

Odyssey

  • 7,400 miles
I should have never gone back to Honda! my 2018 Honda Odyssey has been another lemon! bought the car as a cpo on December 21, 2018 with just over 3,000 miles. Since then the car has been in the shop 4 times to fix this infotainment system. I had the entire dashboard black out on me and couldn't see my speed, yet the Honda dealership near me told me 'just drive it to work, it'll be okay.' Then the infotainment went out and nothing worked for weeks until another dealership was nice enough to replace it. Just yesterday my infotainment system makes a very loud 'beep' and shuts down while I'm driving on a busy highway! then the dashboard blacks out and the car 'safety features ' cause it to break! when I spoke to the dealership I am told 'we will have to recreate that problem before anything it done' are you serious?! I take my kids around in this mini van. I pushed to go back to Honda because 'they have gotten so much better', but it turns out they haven't.

- Pompano Beach, FL, USA

problem #28

Nov 272018

Odyssey

  • 10,000 miles
Power sliding door closure

- Lake Wylie, SC, USA

problem #27

Feb 042019

Odyssey

  • 2,630 miles
I've had my 2018 Honda Odyssey touring for 2 months; it has 2600 miles. My vehicle shifted into park while driving 70mph on the interstate! the car made a popcorn/gravel slamming against the car sound while felt as though the bottom half of the van was trying to separate from the top!! talk about frightening! it briefly flashed ""collision mitigation"-something, , but it was just on the screen for a half-second. I pulied over to the side of the highway, put my foot on the brake and pressed the drive button. It happened again maybe 10 minutes later on a busy road traveling at 45mph. I arrived at my first destination, researched how to turn off the collision mitigation system, and continued to my second destination. It happened twice on the highway on the way to that destination, flashing the same warning so quickly that I couldn't read it, same noise, vibration. I called the dealership from which I bought it. They towed the vehicle to the dealership. They could not reproduce the problem. "best educated guessed" that the battery was the problem, though I never received a low battery warning from my vehicle, and they performed a battery reset procedure. The dealership expects me to drive my family home in this vehicle without changing or even inspecting the transmission or parking pawl, which was the cause of the load popcorn/gravel noise. I have contacted Honda and a case has been opened.

- Whiteman Afb, MO, USA

problem #26

Oct 012018

Odyssey

  • miles
Panel behind the gas pedal and brake pedal is missing. This exposes a large area of electrical wires. A driver will easily be able to get his feet there while stretching his legs and intentionally mess up the wiring. I contacted the dealer and they said it is normal for 2018 models of Odyssey.

- Chesterfield, MO, USA

problem #25

Dec 142018

Odyssey

  • miles
Just purchased this van, brand new, less than 2 months ago. When driving my car, and in the midst of a turn into oncoming traffic, my car shut down. The engine shut down, the lights went off, I couldn't move the wheel. It just went dead. I took it to the dealer for this issue and the series of issues I had experienced in the days leading up to this event, which included not being able to open the trunk, a message flashing that the battery was dead and to turn off all the lights in the vehicle (no lights were on), anti-theft message came up twice, on several occasions the front safety sensors said they were not operable (which are controlled by a box by front rear view mirror, and sensor was not blocked), calls have been dropped randomly, side doors stick, etc. The dealer told me that the vehicle needed an ota system update, and that the car shut down as a result. When I questioned why the car would shut down while in motion due to a need for a system update, I was told that is what the car is designed to do. I again repeated, the car is designed to shut down while in motion just because of a system update? I was told yes, all computer assisted cars are designed that way. They told me nothing else is wrong with the vehicle. This is a huge safety issue, and I have seen online, that many others have experienced the same issue. Peoples lives are at perilous danger and risk when these cars are shutting down while in motion. Something must be done now before serious accidents occur and someone dies. I do not feel comfortable putting my family back in this vehicle, especially with no satisfactory answer from the dealer on what caused this issue.

- North Syracuse, NY, USA

problem #24

Sep 272018

Odyssey

  • 4,200 miles
Honda navigation system displayed a message that a map update is available. Followed the Honda instructions to process the map update using a usb device. While updating at 78% complete, the system displayed a message that the update failed. The navigation system, now, will not even boot up. Took the car to the dealer and after attempts to correct the issue, Honda technical team stated that a new navientertainment program needs to be installed. The September map update somehow corrupted the navi program.

- Western Springs, IL, USA

problem #23

Apr 052018

Odyssey

  • 800 miles
A humming or bass sound at different speeds in motion, bbmmmmm bbmmmm noise also a humming and static from the radio when vehicle is off and sitting still off and on at different intervals, some days you have it and others you don't.

- Riverview, FL, USA

problem #22

Jul 202018

Odyssey

  • 13,000 miles
2018 Honda Odyssey was purchased 3/16/2018 at West Honda dealership located in las vegas. Not long after purchase, strong fuel, and similar chemical odor appeared, odor came out of the air vents directly. The odor is so strong that the vehicle would smell chemical and smoky for days. Odor always appeared during driving, the level of strongness caused nausea, cough, and headache. Addressed the issue to 2 different dealerships, with the mention of health concern and fire risk during driving. Both dealerships' service advisors verified the issue verbally, did diagnosis in 3 out of 4 total visits. Could not find the issue while odor presenting in the car; thus, no repair was done to fix the issue. Reports are collected, filed a complaint to the headquarter. Case manager admitted there is something wrong with the vehicle as similar cases with the same type of vehicle are heard from the same area. Being told that no inspection can be done without odor appears again and ignored the previous visits' results.

- Las Vegas, NV, USA

problem #21

Aug 312018

Odyssey

  • 10,000 miles
Sliding doors will not close. Sometimes the door will close almost to the end and then recoil or the door will not close at all (it just beeps). A large number of people appear to be having this issue with all sorts of fixes that are not solving the problem (https://www.odyclub.com/forums/81-2018-Odyssey/309801-driver-S-side-sliding-door-stopped-closing.html#/topics/309801?page=6) and appears related to nhsta complaint number 10136418. Dealer inspected and replaced motors on both doors per Honda's recommendation. Problem immediately reappeared making it so the door cannot be closed unless disengaging the power to the doors, exiting the vehicle, and manually closing the doors. It happens every day and is getting worse.

- Highlands Ranch, CO, USA

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