8.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,458 miles

About These NHTSA Complaints:

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problem #10

Sep 242019

Odyssey

  • 115 miles
I purchased a new 2019 Honda Odyssey elite on 9/17/2019. I drove to work as usual, made sure all electricals (e.g., dome lights, headlights, etc.) were off, parked and alarmed my vehicle. Car remained parked while I worked. After my shift, I tried to use the remote engine start, but noticed the car didn't start. I pressed the unlock button on key fob, but no response; the car remained locked. I tried to unlock via hondalink app, which displayed that car was unlocked. I attempted to open any car door, but they remained locked. I was left stranded in 94 heat and no nearby shade. Luckily my family weren't there or they would've also been left baking in the heat. I used the manual key to unlock the driver side door and got in. Then tried to start the car but no response at all (I.e, no lights on the hud, lcd monitors, etc.). also tried unlocking other doors from inside; nothing worked. Called Honda roadside assistance & they sent someone to help. Guy tried jump starting car, still nothing. Said he even sent "direct current" to car, but absolutely no response; no lights of any kind, no access to unlock other doors or open windows. Called Honda roadside assistance again. They sent a tow truck to tow car to nearest dealership. Tow driver arrived, but couldn't tow my car as there were cars parked in front & in back of my car. There was also no way for him to put the car into neutral due to the electronic shift feature. We looked in car manual for solution. About 2 hrs later, the driver discovered he was able to start car by using key fob to press the start/stop button. I drove to dealership & told them exactly what happened. Said they would perform thorough inspection. It's been 1.5 days & they still don't know the problem. Said they couldn't replicate problem. I'm scheduled to pick up my car today but am hesitant & afraid of being stranded with my family when travelling.

- Pacoima, CA, USA

problem #9

Oct 312018

Odyssey

  • 800 miles
The infotainment system which controls everything in the vehicle constantly frozen and crashed. All, safety features including the backup camera disabled and couldn't be adjusted because of the system deem the vehicle was in motion even it wasn't. worst, there is no way to reset or turn off the vehicle without visiting a dealer. Many drivers that I knew of are constantly forced to fix the system while driving. This creates serious safety issues for the public safety.

- Fremont, CA, USA

problem #8

Aug 302019

Odyssey

  • 12,000 miles
The car has a system to warn the driver to brake due to an oncoming vehicle. The system shows brake in large orange letters on the instrument panel. This system malfunctions. If the car is in motion, going around a gradual turn to the right, typically on a two-lane road, it often warns of oncoming traffic in the other lane by shouting brake in the orange letters. The oncoming traffic is never in fact a danger. That traffic is simply making a gradual left turn in its own lane. By contrast, today (due to utility work) there was traffic coming directly at me on a two-lane road while I was in motion in my own lane--and the car said nothing. In my opinion, this so-called warning system is defective and unreliable. I asked our dealer about it but they said there was nothing they could do. (this problem of the brake warning has occurred many times, it is by no means confined to today's date.)

- Summit, NJ, USA

problem #7

May 102019

Odyssey

  • 2,500 miles
The infotainment system started shutting down and crackling started in the speakers when the car was 3 weeks old. The bluetooth option and apple car play are completely unusable due to the crackling. They stop working approximately 30 seconds into use. No sound. The entire system will shut down randomly, stating no network communication and radio unavailable beforehand. The dealership has refused to replace any parts, including the radio harnesses, which are the main suspects for the crackling. Crackling sound worsens during turns.

- Las Vegas, NV, USA

problem #6

Aug 052019

Odyssey

  • miles
Safety feature defect...infotainment fails which causes no backup camera when you back

- Soddy Daisy, TN, USA

problem #5

May 172019

Odyssey

  • miles
We recently purchased the new 2019 Honda odessey and then found out that there is no way to manually move the transmission into neutral (or any position other than park) if the engine or battery dies. This is a huge safety issue. The local Honda dealership said that Honda was aware of the issue and working on a fix, but recommended if we needed to get towed to put dish soap under the tires to be dragged onto the tow truck. Meanwhile though, while waiting for a tow, the broken down car could potentially be in the middle of the road with no flashers if the battery is dead and no way for police or anyone else to put the car in neutral and roll it to safety on the side of the road. I filed a complaint with Honda, and they said they have received multiple complaints about this, but they are not working on a fix and it is 'just how the car is designed'. they said that they 'think' there is a special tool that only their aaa roadside assistants have that might be able to manually override, but the local dealership was not aware of any such tool, and any other tow truck drivers would not have this supposed tool. Given that this is a safety issue, I found that answer unacceptable and am hoping your regulatory Agency can intervene to prompt action to fix this issue. The old 2018 model and others always had a manual override option, and the 2019 version needs to have that same option for safety, in case of emergency.

- West Chester, OH, USA

problem #4

Apr 192019

Odyssey

  • miles
There is an issue with the infotainment system. Rear back up camera does not work. Radio does not work and carplay does not work

- East Windsor, NJ, USA

problem #3

Apr 072019

Odyssey

  • 2,960 miles
2019 Honda oddesay battery died on us at 2960 miles! after my wife and my two babies, drove the car for almost 45 min. Went to the zoo and came back 4 hours later only to find the car battery dead! 4/7/19, 4:45 pm! called Honda road assistant and when finally arrived at 5:20 pm he had a hard time clamping his portable battery pack into the car battery due to limited space around those battery terminal connections. He had to hold the claps manually in place! so even if I had was there and had a portable battery I couldn't start up the cars since it was impossible to clamps to battery terminals securely and jump inside to push the ignition key!

- Mill Valley, CA, USA

problem #2

Mar 102019

Odyssey

  • 2,200 miles
Was driving on a rural highway at about 55mph on a sunny mild day when my sunroof exploded. No other cars, trees or overpasses present. The sunroof exploded outward like it had been shot from inside the car. Sounded like a huge explosion. We had 7 people in my van including 5 children. Luckily the screen was shut or glass would┐ve rained down on all of us. Was so startling we could┐ve easily lost control of the car as well but luckily we didn┐T.

- Malvern, AR, USA

problem #1

Feb 062019

Odyssey

  • 4,000 miles
Worried somebody tried hacking into my car/ computer. While returning from a bike ride about 300 ft away car started beeping, lights came on.

- Anaheim, CA, USA