10.0

really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
22 / 0
Average Mileage:
25,844 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

problem #65

May 242023

Pilot

  • miles
Have a known hacker. They have shown experience on remote hacking using TimeStomping and ECM modifications. I work as an Amazon Delivery driver in Kentucky. My Hackers are my Employer and the Operations Manager. The same hacking to their company vehicles are being done to employees personal vehicles. Forced Limp Mode, Power distribution, Fake sensors malfunctions, and Alarm controls are reoccurring. My entire communications network is compromised. When I called Honda (888)?528-7876) from my Boost Mobile iPhone, the automated system did not recognize my T-Mobile Android phone number that is registered on MyHonda. The person I spoke to asked my name, Vin number, and then asked if the T-Mobile phone number is the one associated with my Honda Pilot. After I mentioned the automated system did not have that number, I was to my number popped up as a caller ID. 2 different phones on 2 different networks acting as one!"!" 05/24/2023 At 11:55 am, I travel from my work to tha gas station. I put air in a tire that seems to leak air sporadically. After about 2 mins, my pilot power systems light turns on. I have already had my battery and systems tested less the 2 months prior, but travel down hwy for 15 miles. While having battery looked at, my pilot deactivated the air-bag system. The Auto Zone employee attempted to pull check engine codes. The first 2 attempts the pilot would not read anything at all. After I explained the previous instances when this had happened before with multiple other vehicles, he was finally able to read multiple (undisplayed) codes. As I travelled to the mechanic, I received a mystery call. Did not answer, but called back on android phone. It was a fund raising auto number. My pilot is hacked and using false time stamps. I was told this was discovered before, but never addressed as a form of undetectable hacking.

- Louisville , KY, USA

problem #64

Feb 112022

Pilot

  • 135,000 miles
The contact owns a 2011 Honda Pilot. The contact stated that upon starting the vehicle, the driver-€™s side airbag warning light was illuminated on the instrument panel. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.

- Stroudsburg, PA, USA

problem #63

Sep 212020

Pilot

  • 124,000 miles
The contact owned a 2011 Honda Pilot. The contact stated that while approaching at a stop light she came to a complete stop behind another vehicle as the vehicle jerked without warning. As a result, the contact crashed into the vehicle in front. The air bags did not deploy. The driver sustained injuries to the right arm. The other vehicle passenger spare tire on the Jeep detached from the other vehicle and damaged the engine. A police report was made. The contact drove to the hospital the next day and was treated for injuries. The vehicle was towed by the police to an independent shop where it was deemed a total loss by insurance company. The dealer was not contacted or the manufacturer was made aware of the failure. The failure mileage was approximately 124,000.

- Randolph, MA, USA

problem #62

Jun 172019

Pilot

  • 102,600 miles
Takata recall - front driver and passenger and front dash airbags, the sendor does not work. They will not deploy if we were to be in an accident. Also, I have been experiencing transmission shudder in my 2011 Pilot exl. When on light throttle between 25-40 mph, then it disappears. This is while driving on the highway and city streets.

- Pearland, TX, USA

problem #61

Apr 222019

Pilot

  • 174,000 miles
Our vehicle was involved in a near-head on collision with damage primarily on the front driver's side quarter of the vehicle. Our vehicle was travelling at least 45 miles per hour, the exact speed is unknown. The driver's side curtain airbags did not deploy, but the passenger's side curtain airbags did. My wife was the driver and only occupant, she briefly lost consciousness after the impact. The driver's side door was partially crushed in and the top of the frame was bent in towards the cabin. When she awakened, my wife saw the door frame within a couple of inches of her face. Thankfully she did not seem to strike her head against the frame, but it was extremely lucky that she didn't. when the first responders arrived, they had to cut the connection to the side curtain airbags and they were surprised to see that the collision had not triggered them. I have attached a picture of the vehicle door frame and the airbags that failed to deploy. We wanted to bring this to your attention just in case it is not an isolated incident.

- Baton Rouge, LA, USA

problem #60

Sep 272018

Pilot

  • miles
Takata recall. The contact owns a 2011 Honda Pilot. The contact received notification of NHTSA campaign number: 18V661000 (air bags). The contact called hamilton Honda at 609-528-2600 (located at 655 us-130, hamilton township, NJ 08691) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Yardville, NJ, USA

problem #59

Jan 012019

Pilot

  • miles
The contact owns a 2011 Honda Pilot. The contact received notification of NHTSA campaign number: 18V661000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Subaru of Ontario (1195 auto center dr, Ontario, ca 91761, (888) 905-4875) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Ontario, CA, USA

problem #58

Dec 172018

Pilot

  • 60,900 miles
I took my car to dealer to work on 3 recall notices on driver side airbag (not takata related since it's not a takata airbag), passenger side airbag, and seat belt. I also had a SRS warning light that was on constantly for about 2 years so I had the dealer diagnose the warning light. The code showed 11-21 (something about open or increased resistance on the airbag). The dealer said the airbag needs to be replaced for about $1200 and the problem was caused by tampering with the airbag wiring. This totally did not make sense since I am the original owner and nobody tampered with the airbag. The light started to come on after 5-6 years since I owned the vehicle and the car was never involved in an accident. This looks like a poor quality air bag was used when the vehicle was made and I think Honda should replace this airbag at their cost.

- Palisades Park, NJ, USA

problem #57

Nov 202018

Pilot

  • miles
Takata recall - I received a letter in the mail regarding this recall and called the local Honda dealership to make an appointment. They were able to get me in the following week, which was today Nov 20, 2018. I arrived which is 30 mins from my house and they informed me that they did not have any air bags available / they were out of inventory. This is very concerning to be because now I have to wait and I will out of town (traveling with children in the car) to another state for thanksgiving. The dealership is West broad Honda - richmond, va (804-672-9200)

- North Chesterfield, VA, USA

problem #56

Oct 102018

Pilot

  • 120,000 miles
Accident took place on highway 51. My car, the 2011 Honda Pilot, was deamed totaled by insurance. No airbags were deployed during or after the accident occurred. I was pulling out of a parking lot and truck with a steal bumper hit me going approximately 45mph. The front end of the Honda Pilot was demolished.

- Madison, MS, USA

problem #55

Oct 102018

Pilot

  • 120,000 miles
Got in a two car collision. Totaled out the Honda Pilot 2011. Hit head on. No airbags were deployed in the Pilot. Accident took place on highway 51 in ridgeland, Ms. Vehicle was not in motion, other vehicle going approximately 45 mph.

- Madison, MS, USA

problem #54

Jan 112018

Pilot

  • 160,000 miles
Takata recall. While VIN check does not indicate my 2011 Honda Pilot is part of an active recall, I'm concerned about the loss in resale value based on all of the negative media coverage/internet coverage and active recall and class action lawsuit against takata.

- Glendale, AZ, USA

problem #53

Dec 042017

Pilot

  • miles
No response to VIN #

- Grove, OK, USA

problem #52

Dec 032017

Pilot

  • miles
I purchase this Honda Pilot touring 2011 and would like to know if there is a recall for airbags or any other matter.safety is my concern and my family.

- Bronx, NY, USA

problem #51

Nov 102017

Pilot

  • miles
Takata airbag recall November 2017

- Verona, PA, USA

problem #50

May 012017

Pilot

  • 85,000 miles
Takata recall: When my vehicle is both stationary and in motion; the airbag light on the dashboard lights up. This has occurred consistently for the last 2 months. Took car to local Honda dealership which said it was an issue the driver side airbag. I called Honda and they said my vehicle had no recall for driver side. Only for the passenger side; which I had fixed after the recall in October 2016. All public data that I have seen suggests that the driver side airbag is an issue. But Honda will not replace at their cost. Very frustrated?

- Winnetka, CA, USA

problem #49

Jun 142017

Pilot

  • 60,000 miles
My wife was driving and and car went to pass her a hit a tractor coming other direction. Car hit her on drivers passenger side spun her around and she hit a mailbox on front of car than slid and hit a tree on passenger side. No air bags deployed. Can't understand it.

- Airville, PA, USA

problem #48

Jul 052016

Pilot

  • miles
Takata inflators. Received letter about recall in July 2016. Waiting to get inflators replaced. Went to dealer stated when parts come in. Will be notified by superior Honda. Honda suggest that you avoid having a passenger sit in the front passenger's seat until recall repair has been performed. Still waiting!

- Marrero, LA, USA

problem #47

Jul 012016

Pilot 6-cyl

  • miles
The contact owns a 2011 Honda Pilot. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/17/17 updated 08/22/2017

- Villa Rica, GA, USA

problem #46

Dec 122016

Pilot

  • miles
I received a letter from Honda early last summer notifying me of the recall of my airbags saying parts would be ready in the fall and I would get another letter. So far I have heard nothing else from them.

- Dallas, TX, USA

Read the next 20 complaints »