10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
30,365 miles

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problem #486

Nov 142023

Pilot

  • miles
I have been receiving a keyless start issue warnning and my battery has malfunctioned as a result of being unable to start the vehicle in a emergency situation is not safe

- Columbia, SC, USA

problem #485

Oct 312023

Pilot

  • miles
On Monday my wife was outside the vehicle with the keys in her pocket. All of a sudden the car alarm went off without anyone touching the vehicle or without her bumping the button on the key fob. Also, on Tuesday morning she walked into the garage and noticed the vehicle-??s headlights and taillights were on. The key was not in the vehicle nor did she have it on her. She opened/closed all doors thinking a door was left open. The lights eventually went off. Later that morning she got in the car and it would not start. The battery was jumped and she took it to our mechanic. The battery is fairly knew and after testing it, the mechanic said it had -??plenty of juice left-?? but he did recharge it. While doing other maintenance to the car, he noticed the headlights/taillights coming on sporadically. He could not locate any electrical issue so he suggested I take it to the dealership. This morning (Wednesday) I took it to a Honda dealership and after running some diagnostics, it was determined it was a -??keyless entry control unit-?? issue. The service tech told me he has seen this before in other Hondas and said it is a major safety issue if not repaired. The repair cost me over $1,000, and one I feel Honda should reimburse me for. This was not a normal wear/tear issue (like brakes, transmission, tires, etc.). This is a Honda internal electrical issue that malfunctioned. And as the service tech mentioned, it-??s an extremely dangerous issue that causes safety concerns for my family (and other potential Honda owners).

- Marietta, GA, USA

problem #484

Oct 312023

Pilot

  • miles
On Monday my wife was outside the vehicle with the keys in her pocket. All of a sudden the car alarm went off without anyone touching the vehicle or without her bumping the button on the key fob. Also, on Tuesday morning she walked into the garage and noticed the vehicle-??s headlights and taillights were on. The key was not in the vehicle nor did she have it on her. She opened/closed all doors thinking a door was left open. The lights eventually went off. Later that morning she got in the car and it would not start. The battery was jumped and she took it to our mechanic. The battery is fairly knew and after testing it, the mechanic said it had -??plenty of juice left-?? but he did recharge it. While doing other maintenance to the car, he noticed the headlights/taillights coming on sporadically. He could not locate any electrical issue so he suggested I take it to the dealership. This morning (Wednesday) I took it to a Honda dealership and after running some diagnostics, it was determined it was a -??keyless entry control unit-?? issue. The service tech told me he has seen this before in other Hondas and said it is a major safety issue if not repaired. The repair cost me over $1,000, and one I feel Honda should reimburse me for. This was not a normal wear/tear issue (like brakes, transmission, tires, etc.). This is a Honda internal electrical issue that malfunctioned. And as the service tech mentioned, it-??s an extremely dangerous issue that causes safety concerns for my family (and other potential Honda owners).

- Marietta, GA, USA

problem #483

May 012023

Pilot

  • 100,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that the PUSH-to-START button was inoperable intermittently. There was no option to start the vehicle with a key. The key less start error message was displayed. The contact called the local dealer, who stated there was no warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty extension coverage on the vehicle for the failure. The contact stated that the failure was related to the START/STOP switch assembly located under TSB: 20-117. The failure mileage was approximately 100,000.

- Columbus, GA, USA

problem #482

Sep 222023

Pilot

  • miles
Engine Auto Start failure at stop-light. Total vehicle shut-down instead of just the Engine Auto-stop/start. Happens several times annually - first noticed probably in 2021. Then can't restart car until I manually "Turn-off" vehicle. It's crazy - at a stop light and the car then car wants to fail when I release from the brake - when the light turns green. Have cars behind me honking. It's a major vehicle safety issue.

- Indianapolis, IN, USA

problem #481

Aug 302023

Pilot

  • miles
While driving home, about 30 mph, multiple warning lights came on, transmission feels like it is shifting oddly, the steering gets harder to steer the longer you drive and it got harder to break like the brakes were freezing up.

- Dallas, TX, USA

problem #480

Aug 042023

Pilot

  • miles
vehicle died/lost power on interstate traveling near 75mph in heavy traffic. warning lights on dash came on. trying to maneuver through traffic to get to the side of the road was very dangerous. car taken to dealership and had a P0716 CODE stored in the computer. was told that there was a TSB for the issue but it was no longer in effect. they said it needed a TCM update. this is not an TSB issue but is a safety issue that should be addressed with a recall.

- Sevierville, TN, USA

problem #479

Apr 302023

Pilot

  • miles
Smart Control unit that controls keyless entry, Alarm and ignition will set off the alarm and start this electrical condition that will connect the power and then disconnect the power to the auto. The problem will suddenly go away and then come back again. Its unpredictable and varies in severity. 60% of the time the car wont start when this electrical event is occurring. See this video: https://www.youtube.com/watch"v=Hi9fZSDSWfQ This should be a recall by honda. Acura is having same problem as well: https://www.youtube.com/watch"v=uTyvAWWGxz0

- Pensacola, FL, USA

problem #478

Jul 142023

Pilot

  • miles
This vehicle has had an excessive amount of problems. The electrical system seems to be failing after much maintenance. Determining if there is an electrical short. The car alarm randomly goes when not triggered. The entertainment panel randomly adjusts volume settings and turns on and off on its own. The sunroof has opened and not closed back due to electrical issue. The gas gauge does not add the available fuel correctly after refueling. Sometimes, the gauge remains at zero or the same number. There is a horrible, annoying squealing sound that is coming from the front lower portion of the vehicle when driving. No one, including the dealership, have been able to identify where this loud squealing sound is coming from. Currently, the AC has failed in 120 degree weather. It has been a horrible experience for our family and we regret purchasing this vehicle!

- Henderson, NV, USA

problem #477

Jul 072023

Pilot

  • miles
Speakers static when on audio but hands free are clear through the speaker

- Kosciusko, MS, USA

problem #476

Apr 052023

Pilot

  • miles
Car alarm randomly goes off, then the car alarm goes off, dash board lights up then car won-??t start. I bought the car 2/28 and this has been happening not stop since July. Honda said it was the keyless access system and quoted 800 dollar to replace

- Independence , KY, USA

problem #475

Dec 012022

Pilot

  • miles
Problem started after fuel injectors were replaced under Recall. Since December 2022/January 2023 alarm Goes off randomly with headlights coming on, honking draining the battery. Many visits to local dealership nothing worked. In March 2023 they order Starter for replacement in this vehicle. I have to open the hood wide open with hook in place every night to avoid honking. The part arrived June 01st, 2023 with charge of CAD $1007.63. All reserved parts were used up as so many Honda Pilots needed this part.

- Medicine Hat, CA, USA

problem #474

Jun 172023

Pilot

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" The auto stop idle feature in my 2016 Honda Pilot Touring failed to operate correctly. This feature automatically turns off the engine while keeping the electrical systems on. I can make the vehicle available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction of the auto stop idle feature jeopardized my safety and the safety of others. When I stopped at a red light, the engine turned off as expected, but when I pressed the gas pedal to resume driving, all the vehicle's systems shut down. I attempted to start the car by holding the key fob to the Start/Stop button, but it would briefly start and then turn back off. The sudden loss of power and inability to restart the engine left me in a precarious situation. As a result, I was unable to activate the hazard lights, putting me at risk of being involved in a collision or not being visible to other drivers. Has the problem been reproduced or confirmed by a dealer or independent service center? At the time of filing this complaint, the problem has not been reproduced or confirmed by a dealer or independent service center. However, I strongly recommend conducting a thorough investigation by a certified technician to replicate the issue and address it appropriately. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the police who responded to the incident when it occurred at the red light. However, no inspections have been conducted by the manufacturer, insurance representatives, or other parties at this point. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning lamps, messages, or other symptoms indicating a problem prior to this failure. The feature had been working.

- Huntsville, AR, USA

problem #473

Jan 072023

Pilot

  • miles
The Keyless Access Control Unit (Smart Unit) is defective. After the car is shut off and locked, the dash lights, interior lights, head lights will flicker on and off. The car alarm will also be activated. All this causes the battery to be drained. The work around is to disconnect the battery when parked or not lock the car.

- Ooltewah, TN, USA

problem #472

Jun 112023

Pilot

  • miles
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged.

- Hockessin, DE, USA

problem #471

Jun 112023

Pilot

  • miles
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged.

- Hockessin, DE, USA

problem #470

Jun 032023

Pilot

  • miles
Unintended Acceleration While at a standstill, on a hill, holding a foot on the break pedal, I lifted my foot from the break pedal to drift forward down the hill, (without ever getting near the gas pedal ) The car accelerated at a very high RPM. I pressed down on the break pedal to stop the car, but it was at such a high RPM rate that I was unable to stop the vehicle from hitting another vehicle in front of me, caroming off of it and my vehicle landed atop a hugh shrub suspending it several feet in the air. My vehicle was totaled and the vehicle it hit was severely damaged. There were no serious bodily injuries to any passengers in either vehicle. There are two issues here. The unintented acceleration, and the inability of the breaks to stop the vehicle.

- Paxinos, PA, USA

problem #469

Jan 142023

Pilot

  • miles
1. My moonroof/sunroof will not close. when trying to close it, it comes close to closing then opens up again. Tried to close multiple times and the same result. Then I tried to hold down the wind deflector as it closes and hope not to pinch my finger. after trying that multiple times, I was able to close my moonroof/sunroof. 2. with a moonroof unable to close, weather could come in and compromise the safety of everyone in the car. Further, holding down the wind deflector while trying to close could injure someone if the timing is not right. 3. Have not taken it to dealer yet. 4. Has not been inspected yet. 5. No warning lamps or messages prior to failure of closing moonroof.

- Vacaville, CA, USA

problem #468

May 182023

Pilot

  • miles
1. When Engine Idle Stop is engaged vehicle cuts off or stalls when you let up off of brakes. - Honda could not tell me why it was doing it. - no warning -car cut off completely in the middle of traffic at a stop light during rush hour. I was able to get it to cut back on after 2 minutes. - I fear for the safety of my family while in this vehicle. 2. Malfunction of stereo system cause a continuous screeching static sound through speakers. GPS and all other voice function stop working at this time.

- Marion, NC, USA

problem #467

May 192023

Pilot

  • miles
keyless control module, alarm Goes off randomly with headlights coming on, draining the battery.

- Las Vegas, NV, USA

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