10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
4,543 miles

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« Read the previous 20 complaints

problem #143

Jul 212022

Pilot

  • miles
The entertainment display which is also the rear view camera display, turns off intermittently during driving and displays the following message: Network communication lost MOST Net Off. When this happens the rear view/back up camera doesn-??t function creating an unsafe situation. The display will work again after turning the car off and then back on. The issue is random and unable to be reproduced. A dealer hasn-??t confirmed the issue. It hasn-??t been inspected. There were no warning lamps or display messages before the issue occurred. It has happened a 6-7 times in the past 9 months.

- Farmington, CT, USA

problem #142

Mar 212023

Pilot

  • miles
Auto stop/start in vehicle activated at red light, vehicle engine turned off and would not restart. Vehicle kept saying shift to Park to turn on engine, vehicle was in park. Waited a few minutes at the intersection, engine finally turned over and car started. An issue had occurred multiple times before stopping at a red light, but usually it just turns off my radio or digital dash board when auto start/stop is activated, and the radio comes back on if you let off the brake and the feature is disengaged.

- Spanish Fort, AL, USA

problem #141

Mar 032023

Pilot

  • miles
On friday March 3, 2023 driving home from work, stop at a light and the car does not turn back on. It took at least 10 minutes to finally turn on for me to at least get home. I know that this is probably once again a battery issue. On April 1st of 2022 we replaced the battery for the 3rd time. The first time it was replaced the car was still under warranty. I usually turn off the auto start because I have had this problem at least 8 times prior to this last problem. This is a dangerous problem that this keeps happening. I shouldn't have to replace a battery every year like this. There should be a way of seeing if the battery has low voltage but I have not seen anything in the car regarding voltage. There should be a recall, Honda says that no other customer has complaints about this. I do see other people on this forum that have this issue. It really is hard to keep taking days off to go to a Honda dealer to get a new battery at 350 each pop. Please let me know what Honda plans on doing for this issue.

- Plantation, FL, USA

problem #140

Feb 222023

Pilot

  • miles
This 2019 Honda Pilot Elite has an Engine Auto Shut Off that engages when stopped at traffic lights, stopped traffic, etc. It can be turned off manually each time after starting the car ignition but when it is not - it will engage in these stopped positions. Recently, the Auto Shut Off has been engaging and the vehicle will completely shut off and go into Neutral. This has happened to us at stop lights with some frequency but has recently happened two times in stopped traffic on Interstate 95. We cannot get the vehicle to start back up without completely shutting off the ignition and going through the restart sequence. It is not an immediate fix and we are in a compromised and unsafe position on a highway without being able to start the car quickly.

- Arlington, VA, USA

problem #139

Feb 162023

Pilot

  • miles
Twice now when waiting at a light the auto idle turns the engine off. When the light has turned green, I go to step on the gas and the car shuts completely off. I need to put it in park, step on the break and restart my car. 5-10 second delay in going at the green light. The last time this happened it was at night and a semi didn-€™t realize I was stopped and had to run off the road to avoid hitting me. This is extremely dangerous and many are reporting it for years.

- Annandale, VA, USA

problem #138

Feb 042023

Pilot

  • miles
Honda Pilot, 2019. Loose wiring causing the infotainment center and lane assist to go out while driving, there is a service bulletin out there, but dealership will not repair. Bulletin number 20-058. This is dangerous while driving, and will not recover until the car is turned off and turned back on.

- North Chesterfield , VA, USA

problem #137

Jan 112023

Pilot

  • miles
Often times when accelerating the car has issues and will sometimes feel like it is dropping down a shift while I am in the middle of accelerating. Also, if Idle stop is left on, the car will sometimes shut off completely before turning back on. Yesterday, the car shut off completely then turned back on but I could not get it out of neutral. when I tried to shut the car off nothing would happen and when I tried to put it in park to then try and shut the car off still nothing happened. Finally, after a few minutes it turned off and I was able to start it back up and put it in drive. This is while I was coming off of the interstate and going into a round about. I only stopped for a second to merge onto the roundabout so this was a potentially dangerous situation.

- Loranger, LA, USA

problem #136

Oct 102022

Pilot

  • miles
Car has failed to restart multiple times after the idle mode feature kicks in when coming to a complete stop. Emergency lights also do not function when this occurs making this very dangerous, especially at night. It can take several minutes before the car starts. Car was looked at by the dealership where they could not replicate it. I disable this feature now when driving. The car has failed to start now on a few occasions and sometimes will only start in accessory mode.

- Littleton, CO, USA

problem #135

Dec 212022

Pilot

  • miles
When stopped at a light, the auto engine idle stop/start did not re-engage after taking my foot off the brake. It took the car a few seconds to turn back on and be able to accelerate. This could happen in the middle of an intersection and cause accidents. This happened a second time today and the LKAS system was alerting that maintenance is needed.

- New Lenox, IL, USA

problem #134

Oct 152022

Pilot

  • miles
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).

- Rexford, NY, USA

problem #133

Nov 302022

Pilot

  • miles
When stopped at a stoplight or stop sign, the car has an auto start/stop feature where instead of the car idling, it shuts off and then starts back up when the brake is released. The car stalls and displays several dashboard warning lights and will not start back up after it auto stops. After several minutes, I can usually get it to start back up, but it typically happens in heavy traffic causing a substantial safety issue.

- Kansas City, MO, USA

problem #132

May 012022

Pilot

  • miles
Our 2019 Honda Pilot has issues when the start-stop is active. When we come to a stop at a traffic light, gate, etc. it often will not restart on brake release. This creates serious concern in heavy traffic and we have been close to being rear-ended at stop lights. To restart the car we often have issues if it stalls during this brake press and release. It seems to electronically show in park, but not able to restart since it is not in park. We also see the issue when brake is pressed and tries to restart based on time. There are various lights on when this occurs. If we don-€™t activate the start-stop we don-€™t see the issue. If we manually turn the start-stop we don-€™t see the issue. However we need remember to turn this off manually defeating the fuel savings. I believe we can replicate this.

- Byron Center, MI, USA

problem #131

Nov 222022

Pilot

  • miles
The automatic start/stop system turns the car off at red lights, as it it supposed to. However, several times the car will not start when I push the gas pedal but instead the whole car turns off. It takes opening and closing the door while pushing the park button and the engine start button to turn the car back on. This usually occurs at red lights which is very dangerous.

- Columbus, MS, USA

problem #130

Nov 152022

Pilot

  • miles
In AUg 2021 when the auto stop engaged the car would fail to turn on. Errors would come on on the dash and while car would die at stoplight. Took to dealer and they could not replicate so nothing was done. This happened randomly and we would need to put in park, wait a while and turn back on. Then in Oct 2021 the battery died and they replaced under warranty. There was no issues until Nov. 2022. The same started happening. Again dealer could not replicate and nothing was done. They did note the 1 year old advanced battery was low and charge and have charged it.

- St. Louis, MO, USA

problem #129

May 242022

Pilot

  • miles
For several months I have been experiencing occasionally and randomly a complete shut down of my vehicle whenever I'm at a complete stop. I need to restart my vehicle completely which typically turns on, but in some instances I have to try up to a couple of times. This has happened over a dozen times in a 6-9 months time frame. Sometimes when restarting the vehicle a message will appear on my screen that says my auto theft has been disabled and stays on until the next time I restart. This issue has been a source of anxiety for my children and I and we feel unsafe. I dropped of my vehicle at the dealership and they explained that my 2019 is due for a new battery which is being installed today 11/9/2022 at 45k miles. I never got a warning that a new battery was required and I've been informed by the dealership that "old codes had to be erased". They are assuring me that this will take care of the problem I have been experiencing for months.

- Easton, CT, USA

problem #128

Nov 032022

Pilot

  • miles
I was stopped at a stop light and the engine went into "idle" mode and then cut off completely and all power was lost. I put the vehicle in park and attempted to restart unsuccessfully. I was unable to restart the vehicle for several minutes.

- Denton, MD, USA

problem #127

Oct 302022

Pilot

  • miles
Our 2019 Honda Pilot will flash the brake for the front collision warning system when there is no oncoming traffic or even when the oncoming traffic is in its lane. It does not always happen, but enough to be an annoyance. It also tends, when stopped at a light, and the auto stop engages not to restart. The entire electrical system goes haywire and then dies. This includes the ability to use your 4way or emergency flashers. The car then has to be jumped or towed to restart the vehicle.

- Holland, MI, USA

problem #126

Oct 232022

Pilot

  • miles
When stopped at a red light the engine shifted from drive to neutral on its own. The brake became stiff and it took shutting off and restarting the car multiple times before it would shift. This is the third instance of this vehicle shifting to neutral on its own. After the previous times (they occurred within the same day- one shifting from park to neutral and the other similar to this experience, also at a red light), I took the car into the dealership where it came back showing no codes and could not be replicated while there. It is a push button electric shifter and the vehicle has had multiple recalls and service bulletins for electronics (all repaired) and has experienced issues beginning one month after I purchased the car brand new.

- Somerville, TN, USA

problem #125

Oct 232022

Pilot

  • miles
Today is the 6th time our Honda has had issues either the automatic start/stop system failing when at a stop light. The car will stop and shut off like it is supposed to, but will not restart. Car needs to be put into park, turned off, restarted, shift back into drive. This happens while we are at risk of being hit from behind, honked at, and creates an unsafe and stressful driving situation. Car has had infotainment issues that seemed to be fixed, but had issues prior to today-€™s incident. Car has been only serviced at Honda. No warning lights etc. This issue was reported to our dealer last December and they said the could no replicate the issue. In August this happened again immediately after having the car serviced for an oil change. The car is putting my family and others at risk and there seems to be many others with this same problem happening.

- San Clemente, CA, USA

problem #124

Oct 172022

Pilot

  • miles
Auto idle start/stop stalls at intersection. Auto idle engages normally, but when release foot from brake, car acts like it is going to restart the engine as it should, instead it kicks the car in neutral and accessory mode. You have to press the brake, press the start/stop button multiple times to get it to restart.

- Perrysburg, OH, USA

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