4.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,611 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving the transmission feels and sounds as if it is slipping. When this happens the vehicle does not shift smoothly and there is a hesitation and loud clunk noise. The vehicle then slows down causing vehicles following to brake. The vehicle was taken in for inspection and repair but service center could not reproduce the problem. This is an intermittent problem that has occurred five times over a 6 month period the first year and again the following year.
- Highland, IN, USA
Vehicle began to display warning lights: Vehicle stability assist (vsa) problem, emissions system problem, all wheel drive system problem, power steering system problem, hill start assist problem and trailer stability assist problem (tsa.) once lights appear, the truck goes into "limp" mode restricting acceleration to 2,000 rpms making it difficult to accelerate (dangerous if pulling onto a busy road) or if lights come on while driving and rpms over 2,000 the vehicle violently down shifts making a dangerous deceleration (especially on the highway.) Honda dealership diagnosed the problem as a bad camshaft, camshaft thrust cover and cmp sensor (as noted in Honda service news article from January 2018 A18010I version 1.) after researching the problem I have discovered that this not uncommon for this model and year, it's a known problem by Honda resulting from a defective cam shaft. However, Honda refused to stand by their product. It's a $2,300 repair for a vehicle that is only 4 years old and 69,000 miles. I've made a complaint with Honda Corp, my local Honda dealership and now NHTSA.
- Andover, KS, USA
At approximately 59K +/- the transmission system and blind spot system light on my 2017 Honda Ridgeline came on and went off when the car was parked. This phenomenon was repeated twice before the vehicle was returned to the dealer for service at 61K +/-. the complaint was noted, checked, and after a $998.19 service bill, no problems or faults could be located. At 62K +/- both warning lights came on and the Ridgeline was returned to the dealer. At that time I was informed the transmission had failed and Honda refused to make the necessary repairs under warranty. This flaw is known to Honda and has been corrected in later models. Prospective buyers should be warned about the fault so this model Ridgeline can be avoided. Finally, consumers should be aware that Honda refuses to take responsibility for defective products.
- Sevierville, TN, USA
Car surges on take off and at highway speeds. Start/stop button gives reading code of smart entry start problem. Vehicle does this upon starting vehicle.
- Stanardsville, VA, USA
The vehicle chugs and hesitates when accelerating on the highway or in the city. The RPM tachometer "bounces" as it does so. Took to dealership September 26, 2019 thinking it was fuel pump issue (recall 19-013) and they said this was not the problem and the fuel pump system was fine. Problem is still occurring.
- New Holstein, WI, USA
I am experiencing transmission shudder between 2nd to 3rd gear. When slowing to a stop the vehicle makes a jerking motion. I took my vehicle into the dealership to have computer flash done that would stop the transmission shudder. The problem is not fixed and I'm not sure what to do from here. My 2006 5 speed Ridgeline shifts flawlessly with over 250K miles not so much the 2017 6 speed with 44K. Honda makes good engines but not transmissions.
- Westland, MI, USA
The truck vibrates, shudders, and rumble when speed hits 44, 66, 68, 70, 72 mph upon light acceleration/push of the pedal. The experience is similar or exactly like driving over the emergency rumble strip on the side of the road, but only you're not. The dealership refused to admit the problem nor fix the problem even after the mechanic witnessed the vibration and shuderring in the test drive.
- Las Vegas, NV, USA
Transmission is shifting violently when vehicle is in motion, sticking in gears under very light or normal acceleration, holding rpms to 4000 before shifting up then slamming into gear, sluggish to start off the line.
- Canonsburg, PA, USA
Correction to last report. Please ignore the April 26th post. Sorry for the typos and wrong words.. this is the second occurrence of this dangerous problem. Traveling on the freeway the vehicle suddenly lost all power, warning lights and alerts flashinf. Was able to drift vehicle to shoulder (barely avoiding a collision, this was during rush hour). Took a pic of dashboard, then turned vehicle off. Tried restarting a couple of times and power loss was still there. Waited 10 minutes restarted power back, but warning lights still flashing. Made it off freeway, took a video, called Honda roadside assistance and reported issue. Declined tow, made my appt. And was able to return home. I am now at the dealer. Again this it's the second time this has happened, the first was 6 months and 7000 miles ago. In fact it exactly 6 months to the minute it occurred. Too many coincidences with this dangerous problem. Dealer has said it was a problem with the vehicle was an "accelerator pedal position connector". I'll wait and see if it happens again. Please ignore the April 26th post
- Camarillo, CA, USA
This is the second occurrence of this dangerous problem. Traveling on the freeway the vehicle suddenly lost all power, wasting lights and alleys flagging. Was able to drift vehicle to shoulder (barely avoiding a collision, this was during rush hour). Took a pic of dashboard, then turned vehicle off. Tried restarting a couple of times and power loss was still there. Waited 10 minutes restarted power back, but eating lights still flashing. Made it off freeway, took a video, called jobs roadside assistance and trotted issue. Declined tow, made my appt. And was able to return home. I am now at the dealer. Again this it's the second time this has happened, the first was 6 months and 7000 miles ago.
- Camarillo, CA, USA
Juddering while going 32-39mph. Most obvious while taking a looping exit ramp going uphil and trying to maintain 35mph. It also appeared on and off while going uphill anywhere from 20-50mph. During this time it was also having shifting issues, not being able to find the correct gear, along with juddering. I had previously gone in for a noisy transmission, and they did the transmission computer update. Then after this issue arose, they did a transmission fluid flush. This appears to have fixed the issue.
- Odenton, MD, USA
New 2017 Honda Ridgeline truck when put in reverse from drive (stop position) the vehicle would go forward not backwards. After one month the transmission failure light came on and Honda dealership replaced the entire transmission. They replaced the entire transmission with a remanufactured transmission. The day after transmission replacement the shift position shifter on the remanufactured transmission switch went bad and was replaced. The vehicle continues to downshift oddly when foot is taken off accelerator. This is with the replaced remanufactured transmission on my 4 month old vehicle. This vehicle does not drive like a normal new car. The vehicle also has a very loud wind noise coming from both driver and passenger door when driving at a high rate/freeway. Dealership says no problems exist if a light does not come on to say failure then everything is ok. The dealerships do not completely document what the problems are when you take it in for repairs. No consolidation of information from Honda to report problems from multiple consumers. I have spent hours/days at the dealership regarding this new vehicle and the problems have not been resolved. I have numerous repair orders, E-mails, letters available upon request. Thank you.
- Fullerton, CA, USA
On 8/22/17 I brought my Ridgeline to apple Honda in riverhead NY due several warning lights being activated. The activated warning lights are as follows: Collision mitigation, road departure mitigation, blind spot info system, adaptive cruise control, lane keeping assist, power steering system, vehicle stability assist, hill start assist, trailer stability assist. After a query of your database I found that similar problems have been reported and as a result of this the following NHTSA campaign number 16V888000 was generated. My concern is apple Honda is under reporting and or not report these incident as required. In my situation I was told my problem was a direct result of a missing fuse C-28. When researched this fuse is referenced to option. My problem lays at the missing fuse. Fuses just dont go missing. And as per my conversation with the Honda service rep alex costa tag # 765 if this fuse was missing the vehicle wouldn't operate. Again my primary concern is the mislabling of this recall as a missing fuse.
- Elmont, NY, USA
- Clarksville, TN, USA