fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,920 miles

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problem #2

Apr 012010


  • 16,000 miles
I bought my 2009 Genesis brand new in September 2009. In April, 2010, I was told I had tire wear and needed new tires. Tires were wearing in the same pattern, cupping, along the edge. Placed my 5th set of tires on this Genesis in March 2014 and they are now cupped just like the four sets prior. Tires are always balanced. Have had alignment done and checked again later. Tires have worn in the same pattern since the first set when brand new. Tire brands have included dunlop, Bridgestone, Michelin, yokohama, and Firestone. Technicians are stumped by this flaw.

- Dickinson Center, NY, USA

problem #1

Apr 212010


  • 13,839 miles
On April 21, 2010, I took my wife's Hyundai Genesis in for servicing. The previous servicing was done at 8,936 and there was no wear problem involving any of the tires. The mileage on April 21 was 13,839; less than 5,000 additional miles. At this appointment I was informed that all four tires no longer met minimum tread standards for safe operation. In fact, areas of the tires had no tread at all and the dealer invoice stated that the "tires require immediate replacement." Even though I have an extended warranty on this vehicle, I was informed that Hyundai does not warrant the tires on the Genesis. I expressed to the dealership that they had put my family's safety at risk -- with my wife driving our grandchildren around town on less than a measurable level of tread, posing a dangerous safety situation, with no knowledge of what was occurring to the rubber. The dealership, through its sales manager, did not want to address the safety issues involving its tires. The response was "it's not our problem." I believe it is Hyundai's problem. After subsequently checking general websites, the tire issue is one they are aware of. However, they appear to be waiting until someone suffers a loss of control, a blowout, or an accident possibly resulting in a death before they take action. I believe Hyundai of America and its dealerships: 1. are deceptive in their advertising practices. 2. knowingly placing a defective product on their Genesis vehicles. 3. actions are fraudulent, since they do not disclose to consumers that they do not warrant the tires on the Genesis. 4. should be issues a "cease and desist order" involving these tires ( dunlop, sport 5000, P235/50R18). And 5.the NHTSA fine Hyundai for their civil, and potentially criminal, fraudulent conduct by knowingly violating national safety standards. Additionally, I am making a claim to Hyundai for reimbursement of the $736 I had to pay for new tires. (I kept the worn tires to prove my case.)

- Beaverton, OR, USA