hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Hyundai Santa Fe:

Unsubscribe any time. We don't sell/share your email.

problem #3

Dec 012007

Santa Fe 6-cyl

  • Automatic transmission
  • 89,000 miles
The contact owns a 2002 Hyundai Santa Fe. The automatic retraction system on the driver side seat belt failed. As a result, the child seat is not properly restrained. The contact spoke with the manufacturer and they stated that her vehicle does not have a recall on the seat belt. The dealer stated that the repair for the seat belt retraction system would cost $300 plus $89 to diagnose the problem. The current mileage is 90,700 and failure mileage was 89,000. Updated 02-25-08 the auto-locking seat belt did not remain locked to use with a child booster seat. However, the seat belt does lock when the belt is pulled quickly. The consumer purchased a replacement part and stated it is working correctly. Updated

- White Town, IN, USA

problem #2

Apr 052007

Santa Fe 4WD 6-cyl

  • Automatic transmission
  • 91,000 miles
The contact owns a 2002 Hyundai Santa Fe. The contact stated that both of the rear seat belt retractors failed. The contact placed the child seat on the rear passenger side and secured it with the seat belt. While turning a corner at approximately 10 mph the child seat overturned. The contact then positioned the child seat on the rear driver's side, but could not secure it because the seat belt failed to retract. The dealer stated that the failure was not under warranty, and that the contact would have to pay for the repairs. The current and failure mileages were 91,000. Update 05/04/07

- Shelbyville, IL, USA

problem #1

Jul 012006

Santa Fe 4WD 6-cyl

  • Automatic transmission
  • miles
My daughter called out "help, mommy! I'm stuck!" I looked in the rear-view mirror to find the shoulder-belt of my vehicle was wrapped around her neck. I thought it was only pulled to the side of her head so I asked her to duck her head out. She said "I can't, I'm stuck!" I pulled to the side of the road. When I got to her, her face was getting red. I ducked her head under the belt. To my horror, the belt was wrapped around her neck again. Thankfully she could call to me. This could have been a terrible tragedy. The locking mechanisms on the shoulder-belts that are supposed to activate when you fully retract the belt to install a child safety seat are broken. I have been through three defective mechanisms so far. When I first installed the seat, the mechanism worked. After needing to remove the seat at one point and disengaging the mechanism, it quit working. It never locked again. So, I scheduled an appointment with the dealership to have the problem fixed, as my vehicle was still under warranty. In the meantime, I moved her seat to the other side of the vehicle. Same problem. The locking mechanism of the belt worked, until I had to disengage it. Then that side broke. My vehicle was no longer under the bumper to bumper warranty, so I moved the seat to the repaired side. After a while, I needed to move her seat and disengage the locking mechanism. It quit working! I called the dealership. The part was under warranty, but labor wasn't. I didn't have it repaired because I couldn't afford it at the time. In order to keep my seats installed correctly, I began using the locking clips that came with the seats. (now I have two children.) this handles the seats being installed safely, but it doesn't deal with the fact that the belts of my vehicle can move freely because the locking mechanisms are broken. Because of this my inquisitive two-year old was able to successfully pull on the belt and wrap it around her neck nearly two complete times.

- North Huntingdon, PA, USA