The contact owns a 2002 Hyundai Santa Fe. The contact received a notification for NHTSA campaign number: 14V435000 (suspension). However, the part needed to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Pittsburg, PA, USA

Tire blow out service tech found rotted out engine cradle.

- Coventry, CT, USA

The contact owns a 2002 Hyundai Santa Fe. The contact stated that after the vehicle was serviced under NHTSA campaign number: 09V123000 (suspension), the steering wheel was difficult to turn and excessive force was required. The contact also mentioned that the suspension was unstable. The vehicle was taken to a private mechanic where the vehicle was aligned and all four tires were replaced but the failure recurred. The vehicle was then taken to a dealer where it was diagnosed that the underbody, the front strut frame and the coils springs rusted which needed to be repaired. The vehicle was serviced under NHTSA campaign number: 14V435000 (suspension) and pending repairs. The manufacturer was notified of the failure. The failure mileage was not available.

- Muncie, IN, USA

The contact owns a 2002 Hyundai Santa Fe. While driving approximately 27 mph, the contact heard an unusual noise inside and outside the vehicle. The brake, traction control, and ABS warning indicators illuminated. The vehicle was diagnosed by two different private mechanics. Both mechanics offered different opinions of what caused the failure. The front brakes or the front driver side coil springs could be the cause of the failure. The vehicle was not repaired according to NHTSA campaign number: 14V435000 (suspension) because the contact did not receive the second recall notification. The manufacturer was notified of the issue. The failure mileage was unavailable...updated 11/12/14

- Medford, MA, USA

The contact owns a 2002 Hyundai Santa Fe. The contact stated that both the driver and passenger side trailing arms fractured. The dealer replaced the driver side trailing arm, but the failure recurred on the rear passenger side trailing arm. The dealer stated that the passenger side trailing arm needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 09V123000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 151,736.

- Tega Cay, SC, USA

After having new shocks, struts, cv axles, and new toyo open country tires put on 02 Hyundai Santa Fe when accelerating vehicle would pull hard to the right when letting off the gas car would pull the left. Was informed it needed ball joints in the front end, I had them replaced was also informed the vehicle was still doing that but worse. Vehicle was given a wheel alignment per mechanic, car was still pulling hard. Mechanic inspected 02 Hyundai Santa Fe and reported that it needed a new steering rack. After I had that installed vehicle was still pulling hard to the right during acceleration and left when breaking or letting off gas. Mechanic said vehicle was unsafe to drive and had me leave it with them to figure out the problem. They reported and fixed a rotted out front end sub frame. Vehicle drives as if brand new now. A year prior to the above incident I also had to replace the rear passenger side control arm. Hyundai would not acknowledge the recall on those parts for me.

- New Port Richey, FL, USA

While driving to work, all of a sudden it felt like the body of the car was swaying away from the frame; there was complete loss of control so I pulled over to the side of the road; this scared the daylights out of me. A few minutes later, I drove the car to my mechanic and he told me later after he'd examined the vehicle that there was so much corrosion in the rear trailing arm that there was no place to weld anything on to. Complete corrosion of the rear trailing arms. I couldn't drive the vehicle any further. I was told it was a total loss. I had to buy another vehicle, which I could not afford, being on unemployment.

- Rhinelander, WI, USA

The contact owns a 2002 Hyundai Santa Fe. The contact stated while traveling at a low rate of speed around a U-shaped drive way, the vehicle made a loud noise and abruptly stop. The contact noticed that the front passengers side right wheel had fallen off. The right ball joint had detached and the contact was not able to put the vehicle in park. The vehicle was towed to an independent mechanic who diagnosed that the right ball joint, power steering hose and axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 151,246. The VIN was not available. Updated 1/23/15 updated 03/03/15

- Monroeville, NJ, USA

This is the second time we have a near serious accident with my wife driving the truck. 6/26/12 the left steering control arm broke off the total rusted out sub-frame causing the truck to steer dangerously into oncoming traffic. This was caused from the sub-frame being rusted through. This time on July 21 the right rear trailing arm, that secures the right wheel in position, broke off. Forcing the truck to swerve right almost carrying my wife and the truck into a ditch. Both of these breakdowns are included in a recall for my year and model of car, however, my vehicle is not included because I purchased it in Florida, not in a northern salt belt state. So I guess what Hyundai is saying is, that they can build a defected vehicle and if you buy it in the South, they don't have to take responsibility for our safety. I was never informed that there was a possible safety hazard. We are very lucky that there wasn't a car coming the opposite direction on the first incident. That would not cover the repairs and it ended up costing me over $3,500. How do I get Hyundai to stand up and take responsibility for not telling me that we were risking our lives for driving a possible dangerous vehicle and pay for repairs this time. I guess the salt air blowing in South Florida 24/7 don't qualify.

- Metter, GA, USA

2002 Hyundai Santa Fe. Consumer writes in regards to broken steering control arm and reimbursement for repairs. The consumer stated his wife was driving the vehicle, when the left front steering control arm broke free from the sub frame due to rust. It forced the vehicle to swerve dangerously to the left onto oncoming traffic. The consumer had a mechanic to inspect the vehicle, and the mechanic stated the entire under carriage had rusted. The consumer discovered a recall was issued for the same problem. However, when he contacted the dealer, he was informed the only vehicles that were being repaired, were the ones purchased in northern salt belt states.

- Dania, FL, USA

While driving my 2002 Hyundai Santa Fe, there is pulling of the wheel causing the vehicle to turn sharply to the right. There is significant wear on the front tires and the vehicle will not stay in alignment. There is a screeching noise coming from the rear. After having the timing belt replaced, I was informed by the mechanic there was a rust problem in the front part of the vehicle toward the front right tire. He told me the car is unsafe to drive and the rust on this vehicle is more like rust of a vehicle that is 50 years old not ten years. He also said the frame could break at any time to contact a Hyundai dealership. I contacted the dealership and was told there were no recalls for this problem for my vehicle. I called Hyundai's 800 number only to be told the same thing.

- Cumberland Gap, TN, USA

While driving on expressway I noticed the steering wheel went out of center and the vehicle began to wander. An inspection found that where the right front lower control arm attaches to the subframe was completely rotted out on the front bolt. Ordered a new sub frame and lower control arms to remedy the condtion.

- Mokena, IL, USA

Took my car for an alignment and tires. Frame where the lower control arms bolt up has serious rust issues. I see in some notes that the rust and corrosion has been an issue for the Hyundai's. is there any way I am eligible to get this repaired by Hyundai or at least at some discounted rate?

- Leonardo, NJ, USA

I was going to have the oil changed & alignment on a 2002 sante fe. I was told that there was rust/rotted out frame was where the lower control arm mounts up to the right tire area. I am very upset with this since I had a pre-inspection done & all came back ok. It is in an area where if the tires are not off of it, it is very hard to see. I suspect it is rusted due to the salty location of Illinois.

- Blue Mound, IL, USA

The contact owns a 2002 Hyundai Santa Fe. The contact stated that while driving 5 mph, the vehicle emitted a loud popping noise. The contact kept driving and the vehicle began to shake. The front driver's tire was tilted on an angle and protruded noticeably. The vehicle was towed to a repair shop, where it was inspected and determined that two of the bolts that held the control arm had broken. The manufacturer was made aware of the failure. The failure and current mileages were 126,000.

- Madison Heights, MI, USA

Rear suspension trailing arms have rusted out to the point the vehicle is unsafe to operate rear wheels are severly out of alignment.cannot control vehicle.

- Elizabethton, TN, USA

The back right suspension bracket connected to the rear spring corroded to the point that it broke in half. This suspension component holds the wheel to the frame. This resulted in the vehicle becomming non driveavble. The wheel is grossely misaligned and the car cannot be driven. Iam fortunate this did not happen a higher rate of speed or serious injury or death may have resulted.

- Bettendorf, IA, USA

The contact owns a 2002 Hyundai Santa Fe. The contact stated while having the rear bumper repaired by an independent mechanic, he was informed that there was a hole in the rear trailing arm due to corrosion. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 09V123000 (suspension:rear). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileages were 126,000.

- Littleton, CO, USA

2002 Hyundai Santa Fe recall in late February, prior to receiving the recall notice, the sub frame failed while the vehicle was being serviced for an unrelated issue. The consumer had to pay to have the sub frame replaced. The consumer stated the ball joint was being replaced at the time of the failure.

- Savoy, IL, USA

The contact owns a 2002 Hyundai Santa Fe. The contact started the ignition and experienced electrical failure. The failure occurred whenever the vehicle was in operation. The first failure also occurred on the date that the vehicle was purchased. Additionally, there were failures with the lower control arm and the filler in the fuel tank. The vehicle was repaired for the malfunctions; however, the failures continued to occur with the electrical system and suspension. The contact stated that the manufacturer should be responsible for the repair expense. The failure mileage was 92,000.

- Saint Johns Barry Center, VT, USA